Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Se mer
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Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... Se mer
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I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... Se mer
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4,6
Utmärkt
253 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
After clicking on service.com I had painters wanting to come and quote within a couple of hours. Very professional
18 april 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Shirley,
It’s great to hear the platform worked so quickly for you. Getting responses from painters within just a couple of hours is exactly the kind of experience we hope customers have when posting a job.
We also appreciate you mentioning the professionalism of the businesses who contacted you — feedback like this means a lot to our team. Thanks again for sharing your experience with Service.com.au!
Kind Regards,
The Service.com.au Team
Palm Trees Cleaned
This was the first time I used Service.com. I was very happy with the whole experience especially service I got from them. I was able to get several quotes for my job and ended up using one of the businesses I received a quote from. I would hesitate to recommend Service.com if you are looking for assistance finding a tradesperson.
29 april 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Ian,
Thank you so much for your kind review! We’re delighted to hear that your first experience using Service.com.au was a positive one and that you were able to receive several quotes and find a business that suited your needs.
We really appreciate your recommendation and your support. Thanks again for taking the time to share your experience with us!
Kind regards,
The Service.com.au Team
Very easy to use and response from few…
Very easy to use and response from few providers was very quick - and gave few options to choose from.
29 april 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Rajesh,
Thanks so much for your kind words! We’re really glad to hear you found the platform easy to use and that you received quick responses with a range of options to choose from—that’s exactly the experience we aim to provide.
Thank you for using Service.com.au, and we look forward to helping you connect with more great local trades for any of your future projects!
Kind regards,
The Service.com.au Team
Svar från Service.com.au
Hi Sophie,
Thank you for your 5-star review! We’re so glad to hear you found the process easy, that’s exactly what we aim for.
Thanks again for choosing Service.com.au, and we look forward to helping you connect with great local businesses for any future projects!
Kind regards,
The Service.com.au Team
Svar från Service.com.au
Hi Brenton,
Thank you for your kind words and for taking the time to share your experience. We’re really pleased to hear you found the service quick and commendable.
We look forward to helping you connect with more great local trades for any of your future projects!
Kinds Regards,
The Service.com.au Team
Process was straight forward to submit…
Process was straight forward to submit my requests, got several follow up contacts within a day or two.
Service kept me informed fairly well.
Ended choosing one and process from there was simple.
Though I think there needs to be a status value between "quote" & "closed".
9 april 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Michael,
Thank you for taking the time to share your experience, we truly appreciate your thoughtful feedback.
We’re pleased to hear that you found the process straightforward and that you received several responses within a short time. It’s also great to know you felt well informed throughout and were able to choose a business that suited your needs.
We appreciate your suggestion about having a status between “quote” and “closed.” That’s a valuable insight, and we’ll be sure to pass it on to the team to explore further.
Thanks again for choosing Service.com.au and for sharing your experience.
Kind regards,
The Service.com.au Team
I would not recommend this service
I would not recommend this service, especially for sole traders or small businesses.
My experience has been extremely disappointing and concerning. I originally signed up for a basic package, however the subscription was later renewed and upgraded without my knowledge or consent. Additional services were added that I did not request, agree to, or authorise at any stage.
I did not receive any renewal notification prior to the charge. The only communication regarding the renewal was provided after I raised the issue myself, and it did not accurately reflect what was actually processed.
I cancelled the service immediately once I became aware of the situation, but the transaction had already been taken without proper authorisation.
In my view, these practices are misleading and deceptive. It appears to target sole traders and small businesses with unclear terms and unauthorised changes. Based on this experience, I believe these practices warrant serious scrutiny, and affected customers may need to consider formal action to hold the company accountable.
I strongly advise others to be cautious. I would not use this service again and do not recommend it.
10 april 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi S S, we take all feedback seriously and have made efforts to reach out and verify the details of your experience so we could investigate properly.
Unfortunately, we haven't been able to confirm your account with us. If you are a customer, we'd encourage you to get in touch with our team directly so we can review your concerns and address them. We're always happy to look into any billing or account matter thoroughly.
Svar från Service.com.au
Hi Brandi,
Thank you for the 5-star review! We’re thrilled to hear that you found the platform easy to use.
Service.com.au is designed to take the stress out of your home projects, and we’re so glad we could make the process of finding a local plumber quick and simple for you.
Thank you for choosing us—we look forward to helping you connect with more great local trades for any future projects!
Kind regards,
The Service.com.au Team
good service
18 mars 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Harun,
Thank you for the review! We’re glad to hear you had a good experience using our service.
Service.com.au is designed to make connecting with the right local tradies as simple and effective as possible, and we’re pleased we could help you get the job done.
Thank you for choosing us—we look forward to helping you with any future projects!
Kind regards,
The Service.com.au Team
Misleading Builder Package – Mostly Handyman Leads
We purchased a package that was specifically represented as suitable for builders, not handyman-level work. However, more than 95% of the leads we have received fall outside our business category and are primarily handyman/tradesperson jobs.
Previously, we were subscribed to a lower-tier category with your service, which was significantly cheaper. Despite that, the leads we received under that lower category were far more relevant to our business than what we are currently receiving under the higher-priced ‘builder’ package.
The work being provided now is not appropriate for our business scope and does not reflect what was promised at the time of sale. This has resulted in wasted costs and raises serious concerns about misleading representation of your service and categories.
Based on this experience, it appears that the categories sold to us do not accurately reflect the type or quality of leads advertised.
We request an immediate review of our account, along with a refund or corrective action to address the mismatch between the promised service and what has actually been delivered.
10 mars 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Admin,
Thank you for providing such detailed feedback. We are very sorry to hear that the transition to our ‘Builder’ package hasn't met your expectations and that the job relevance has dropped compared to your previous tier.
We aim for our categories to accurately reflect the scope of work our pros handle and this certainly is not the experience we want for our long-term partners. Separately, we're pleased to hear you found the jobs within the lower tier were relevant to you. As such, we are dedicated to working with you to find the best outcome for your business needs and to continue sending you the most relevant work.
We understand that our Trade Success Team have been working towards a solution to address any potential mismatches and to continue supporting you.
Kind Regards,
The Service.com.au Team
Had a balcony that leaked badly…
Had a balcony that leaked badly everytimer it rained. Hired Garry from Gold Coast Renovations & Handyman G &Bs Quote was good price. Had to rebuild from flooring up Plus redo flooring support beams. Once new flooring in and waterproothed NO LEAKS Tiled and completed. Garry cleaned everything up No mess left.I fully recommend this company
18 mars 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Gary,
Thank you so much for taking the time to leave such a detailed review! We are incredibly happy to hear that your balcony issues are finally a thing of the past and that the new flooring and waterproofing are holding up perfectly against any leaks.
Thank you for choosing Service.com.au to get this sorted. We truly appreciate your recommendation and look forward to helping you connect with great local pros for any of your future projects!
Kind regards,
The Service.com.au Team
First time user and very happy
First time user and I was pleasantly surprised with how easy it was to list the job I needed done and I received quotes within 2 hours from 4 tradies. I was so surprised with the results.
20 februari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Dannii,
Thank you so much for the 5-star review! We are thrilled to hear that your first experience with Service.com.au was such a success.
Getting four quotes within just two hours is exactly the kind of efficiency we strive for! We’re so glad we could make the process of listing your job and connecting with local tradies easy and stress-free for you.
Thank you for giving us a try—we look forward to helping you get your next project started just as quickly!
Kind regards,
The Service.com.au Team
Fantastic First Experience with Services.com.au
I hadn’t heard of Services.com.au before it came up in a Google search, but I’m glad I found it. The registration and setup were quick and straightforward. I was looking for gardening services and was able to create a job listing with my exact requirements. Quotes started coming in instantly via email, and I also received text notifications.
I could review each company, ask questions, and send photos easily — the whole process was simple and efficient. I highly recommend this service and will definitely use it again.
1 mars 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Vanessa,
Thank you so much for the wonderful review! We are so glad we popped up in your search and that your first experience with Service.com.au was such went very well.
It’s great to hear that the registration and job listing process felt straightforward for you.
We’re thrilled you found the perfect gardening service for your needs. Thank you for the high recommendation—we look forward to helping you with your next project!
Kind regards,
The Service.com.au Team
Quick, responses from trades
I received multiple responses from plumbers within an hour of posting the job & completed the following morning
19 februari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Hi Simon,
Thank you for the great review! We are pleased to hear that you received multiple quotes from plumbers within just an hour of posting your job.
Getting everything finished by the next morning is a brilliant outcome. Service.com.au is designed to connect customers with the right tradies quickly, and we’re so glad our platform could facilitate such a fast, effective solution for you.
Thank you for choosing Service.com.au—we look forward to helping you with any future projects!
Kind regards,
The Service.com.au Team
Have used Hi Pages in the past and had…
Have used Hi Pages in the past and had damaged done and they couldn't care. It was good to have a phone call from a representative of Service.com.au to find out if we were happy with the workmen they recommended. They clearly take pride with the service people they recommend
14 februari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Angela,
Thank you for providing your feedback.
We are pleased to hear that you appreciated the follow up call from our team. It is important to us that we maintain a high standard for the businesses that use our platform to connect with customers.
Our team takes pride in facilitating these connections, and your comments regarding our representative will be passed on to them. We are glad we could provide a more positive experience as a third party service.
Kind regards,
The Service.com.au Team
Exceptional work by Al.
Service was exceptional Al went above and beyond on a day of 42c to help me choose the correct ground cover and even delivered it to my house. very happy with an ecxeptional job. everyone has commented how great the finished prooduct looks.
28 januari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Robyn,
Thank you for sharing your feedback with us.
We are pleased to hear that you had an exceptional experience with the service provided. It is great to know that Al went above and beyond to assist with your ground cover selection and delivery, especially in such challenging weather conditions.
While we operate as a third party platform to connect customers with local businesses, we value hearing about successful job outcomes. Your kind words regarding Al will be passed on to him directly.
Kind regards,
The Service.com.au Team
Great thank you
3 februari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Dalal,
Thank you for providing your feedback.
We are pleased to hear that you had a positive experience with our platform.
As a third party service, our goal is to simplify the process of connecting customers with businesses, and we appreciate your support.
Kind regards,
The Service.com.au Team
Happy with service
Happy with service.
Always gets the job done quickly .
Very happy.
16 januari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Maria,
Thank you for providing your feedback.
We are pleased to hear that you are happy with the service and that your requirements are addressed quickly.
As a third party platform, we aim to facilitate efficient connections between customers and businesses, and we appreciate your continued support.
Kind regards,
The Service.com.au Team
Company kept in contact with me on…
Company kept in contact with me on several occasions over past 2 months by email, text and phone. Very helpful and very reliable. Would highly recommend Service.com.au to everyone.
3 februari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear Margaret,
Thank you for providing your feedback.
We are pleased to hear that our team kept in contact with you across multiple channels over the past two months. It is our goal to be helpful and reliable throughout your experience with our platform.
As a third party service, we aim to provide consistent support while connecting customers with businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Easy to access and user friendly
Easy to access and user friendly.
Had response to service request quickly and was followed up by Service team to see if I had found a suitable person to complete the work.
23 januari 2026
Omdöme utan inbjudan
Svar från Service.com.au
Dear John,
Thank you for providing your feedback.
We are pleased to hear that you found our platform easy to access and user friendly. It is important to us that service requests receive quick responses and that our team follows up to ensure you have found a suitable person for your requirements.
As a third party service, we aim to provide a reliable connection between customers and businesses. We appreciate you sharing your experience with us.
Kind regards,
The Service.com.au Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.