Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Se mer

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Betygsatt 5 av 5 stjärnor

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Se mer

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Betygsatt 3 av 5 stjärnor

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Se mer

Företaget har svarat

Företagsinformation

  1. Sportfiskebutik
  2. Jakt- och fiskebutik
  3. Friluftsaffär
  4. Friluftsbutik

Skrivet av företaget

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

900 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The staff in here are excellent

The staff in here are amazing. Darren, Tom and Trevor have been so helpful to my 13yr old fishing fanatic son. They are interested and have given him excellent honest advice. Very reasonable prices too. We frequently shop here.

13 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous company

Brilliant! Good communication updates and quick delivery.

20 november 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Many thanks for the review! Please do keep us in mind for any future fishing purchases!

Betygsatt 5 av 5 stjärnor

I received my order on time for these…

I received my order on time for these two rods were Christmas gifts for my two brothers. There is no doubt that they are going to like them.

7 december 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for the review Jose. I hope your brothers enjoy using their new rods!

Betygsatt 1 av 5 stjärnor

Took 5 days

Took 5 days to email me that items not in stock and may be in next wk,

22 november 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Good afternoon. Apologies for the delay with your order. We currently list goods as "Stock available" for items we can obtain from our suppliers in approx. 3-5 days and would usually be in touch if it goes beyond this timeframe. Whereas any goods we hold stock of will note "In stock, ready to ship". Our team aim to keep customers as up-to-date as possible if there are any unexpected delays.
Unfortunately we are unable to advise further without a name or order number.

Betygsatt 1 av 5 stjärnor

It took around 3 and half weeks to…

It took around 3 and half weeks to complete my delivery and they have sent me a wrong rode instead of Right side the reel was in the Left side, and there wasn't any description was given regarding it...

19 oktober 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Joshua. I'm very sorry to hear of the issues. I'm unsure if you received our previous email updates noting stock delays.
I have checked with Neil from our shop regarding your rod combo and he has noted the reel is ambidextrous. If you may wish to contact us and we can advise how to change to your preference.

Betygsatt 5 av 5 stjärnor

First class company.

Great product's price and delivery.
All round great company to deal with.

15 oktober 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks Tony. We appreciate the 5 stars! Hope we can be of assistance again soon!

Betygsatt 4 av 5 stjärnor

Brilliant service.

Kept me informed at all times.
Sadly let down by their suppliers.
Otherwise brilliant service.

14 oktober 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for the review John! We're pleased to hear a member of our team kept you well updated!

Betygsatt 4 av 5 stjärnor

🎣 🎣🎣🎣

Prices fantastic delivery quite slow

8 oktober 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Robert. We're pleased to hear you were happy with the pricing! If there are any goods you require urgently, please do not hesitate to contact us and we can confirm availability.

Betygsatt 5 av 5 stjärnor

The ultimate test of any fishing rod is…

The ultimate test of any fishing rod is its performance on the water, and the rods from this store consistently deliver. Their quality and craftsmanship translate into improved casting distance, accuracy, and fish-fighting capabilities, leading to more successful and enjoyable fishing trips.

22 oktober 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for the review Phoebe! We're pleased to hear the fishing rods have served you well!

Betygsatt 1 av 5 stjärnor

Awful experience

Awful experience, automated responses to my issue of over a months delay on delivery. Was told I would be contacted by Serious fishing but never heard from anyone, even after I took time to say I wouldn’t be posting a poor review on line (as prompted by Serious fishing). Suggest you get actual people to look at your customer feedback and not bots, extremely poor customer service.

17 september 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Chris. I'm sorry to hear of the issue. Upon checking, an automated reply was sent but also a follow-up email was sent 11th September (this may possibly have feel into your junk mail folder). In the email we apologised for the delay in responding as our usual customer service representative was on annual leave and we provided tracking and arrival date for your order. We have attempted to phone to discuss this but have had a little difficulty getting through.

Betygsatt 1 av 5 stjärnor

Huge let down!

Ordered an item, which on the website didn’t say out of stock, it just wrote will ship in approx 3-5 days.
5 days later, I still didn’t have the item, just one email saying their were delays in stock.
9 days later still nothing so I emailed and got a response saying their are delays and it’s going to be 7 days more before they HOPE to get stock.
So by the time I would get it a month would of gone past.
This was for a 13 year olds present, which I ordered well before his birthday and now it’s gone past and I still have nothing. Every day he phones for an update just for me to disappoint him more.
Please Serious Fishing just state the item is out of stock for up to 3-4 weeks so people looking for items know where they stand!!

5 oktober 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Mark. As per our email, any goods we do not stock note an approximate shipping timeframe - in stock goods note "In stock, ready to ship" instead. This allows our customers access to a wider range of goods. Apologies once again as this timeframe was extended on this occasion. Upon checking, your order was cancelled and refunded as requested.

Betygsatt 4 av 5 stjärnor

Product arrived

Product arrived today ordered about 3 weeks ago thought id come back and give a review as Amy the sales woman kept me up to date with everything and apologised - very pleased with the communication even tho the order was delayed - bought a nice Pen 5000 combo

2 oktober 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Many thanks for the review. We're pleased to hear you were happy with how you were updated - apologies once again for the delay with the order. We hope you enjoy using the product!

Detta är Trustpilot

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