Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Se mer

Företaget har svarat

Företagsinformation

  1. Sportfiskebutik
  2. Jakt- och fiskebutik
  3. Friluftsaffär
  4. Friluftsbutik

Skrivet av företaget

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

900 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great

Bought lovely fishing gloves as a present but we’re too
small so had to return, communication with Serious Fishing was great, am waiting for refund I order to
order bigger size. Amy was very helpful.

11 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Many thanks for the review Pauline!

Betygsatt 1 av 5 stjärnor

Order not arrived...

I've had an email to "review my purchase" from Serious Fishing but haven't even received my order yet?! I've had two generic emails to apologize for the delay but I contacted them directly last Thursday (it's now Monday of the following week) to ask how long it was going to be and have still not had a response, very disappointed, if I had known it would be this long I would have purchased elsewhere...

4 september 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Mark. I'm sorry to hear of the issue with the order. Unfortunately I am unable to locate your order without further information. A member of our team has been on annual leave which led to a delay in some response times but all emails have now been responded to within a working day. If you require further assistance, please do not hesitate to reach out to us again via email or call us on 028 2585 0000.

Betygsatt 1 av 5 stjärnor

My order was cancelled due to a…

My order was cancelled due to a ‘pricing error’ on the website. I never got an update so had to buy the product elsewhere.

12 augusti 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.

Betygsatt 2 av 5 stjärnor

The map feeder rod witch Im bought from…

The map feeder rod witch Im bought from hou shop is damage, Im send email about this problem and no body contact with me, and I dont know what i have to due, my opinion about this shop is negative, if this happend in other Stationary shop probly the services will be change this rod, used twice crack in holl small fish

11 augusti 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Pawel. My apologies there was a delay in response to your email due to some members of our team being on annual leave. A member of our team has since responded to your email but awaits your response. If you can please get back in touch with us as we are keen to resolve the matter.

Betygsatt 5 av 5 stjärnor

Excellent overall

I bought a MAP margin pole which, with the offer price and free delivery from NI to mainland UK was excellent value compared to anywhere else. It arrived very well packaged inside the advised delivery time with good comms from the courier.

11 augusti 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for taking the time to leave a review. We're pleased to hear your order ran smoothly.

Betygsatt 5 av 5 stjärnor

Excellent Fast Service

Excellent Fast Service - although only a small order, I was surprised to have received it so quickly. Will use again.

9 augusti 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Thank you Robert. We look forward to assisting with any future purchases!

Betygsatt 5 av 5 stjärnor

Speedy no fuss service

Speedy no fuss service from making the order to it coming through my letter box.
5 stars for products and service.

10 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for the positive feedback!

Betygsatt 5 av 5 stjärnor

Serious fishing

Serious fishing? Seriously good all round!! Advice, customer service, selection and know how, they tick all the boxes!! From the beginner (me) to the pro they have all the gear and helpful advice and tips that you need!! I purchased a new fly rod recently and on my first outing with it I just couldn’t get on with it, contacted the guys and they had no issue at all exchanging it with something more suitable for me. Will 100% be back to the shop in the future for further purchases without doubt!!

25 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Many thanks for the review Robin! Please do not hesitate to contact us if you require any further advice - we are always happy to help!

Betygsatt 1 av 5 stjärnor

My order was cancelled by Serious…

My order was cancelled by Serious Fishing due to having the ‘wrong price’ on their website. They didn’t seem to know what the right price should be!
I found the product for the same price elsewhere.

13 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.

Betygsatt 5 av 5 stjärnor

Communication

I would have liked more communication as to the location of my order.

28 juli 2023
Logotyp för Serious Fishing

Svar från Serious Fishing

Hi John. Upon checking, your order was dispatched from the UK 19th and arrived with you in the US 24th. DHL usually send text or email updates directly but there can be slight delays as good process through customs when travelling internationally. Thanks for shopping with Serious Fishing!

Betygsatt 5 av 5 stjärnor

Great Customer service

Great Customer service. Low on prices.

16 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for the review! We aim to keep our prices as competitive as possible!

Betygsatt 5 av 5 stjärnor

Great customer service!

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficiently. Great customer service. Will definitely use again.

8 augusti 2023
Omdöme utan inbjudan
Logotyp för Serious Fishing

Svar från Serious Fishing

Thanks for choosing Serious Fishing! We hope you enjoy using the reel!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer