Order 15th July and I still havent received it. Emailed and no response. I bought for a holiday which I now cant take it on because its not here
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Se mer
Företaget har svarat
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Se mer
Företaget har svarat
Open Clover matching set. Beautiful packaging, fast delivery, love the set , delicate but really pretty and good quality. Excellent customer service from Emmy, which is little seen these days. The... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Kontaktuppgifter
Storbritannien
- Info@seolajewelry.uk
- seolajewelry.uk
3,8
Bra
273 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So so pleased with my clover bracelet…
So so pleased with my clover bracelet 😃delivery was so quick and the quality and price was so good thanks again will definitely make another purchase x
31 oktober 2023
Svar från SEOLA JEWELRY
We really appreciate you taking the time to share your kind feedback and are delighted to hear that you're loving your Clover Bracelet!! Thanks so much, Lorraine - we can't wait to see you again 💖
Svar från SEOLA JEWELRY
We really appreciate your positive review, Isobel! We hope to welcome you back in the future! ✨
Great product
Great product, been wearing my "silver" Necklace and bracelet most of the year, pool and sea swimming plus loads of running and other exercises, still looks like new. Have just bought another necklace to add variety!
30 oktober 2023
Svar från SEOLA JEWELRY
Thank you so much for going out of your way to share your lovely feedback, Zoe! It's fab to hear that you're loving your Seola collection 🤩
Amazing customer service
Amazing customer service, they went above and beyond to help me out. I am so grateful, my case was dealt with by Emmy ☺️ thank you so much x
3 november 2023
Omdöme utan inbjudan
Svar från SEOLA JEWELRY
We truly appreciate you going out of your way to review the service that you've received, Megan - we'll be sure to pass your kind feedback on to Emmy! 💕
package seems to have been lost in…
My package seems to have been lost in transit. Seola contacted me to check if I had received it. Immediately they responded and arranged a replacement! Excellent customer service!!
3 november 2023
Omdöme utan inbjudan
Svar från SEOLA JEWELRY
Thank you so much for taking the time out to review your recent experience - we are so pleased to hear that despite the issue with your delivery, you're still happy with the service that you received! We hope to see you again in the future, Vicky! 💖
Svar från SEOLA JEWELRY
We really appreciate you taking the time to review your recent experience, Michelle - it makes our day to hear that you're happy and we hope to see you again in the future 💕
Communication was excellent
Communication was excellent, received my good, very nice box, lovely Christmas present for a family member.
Items are excellent.
25 oktober 2023
Svar från SEOLA JEWELRY
Thank you so much for taking the time to review your recent purchases and we're delighted to hear that you love them! We hope the lucky gift recipient enjoys them just as much at Christmas 💍
Great brand and great quality jewelry!
Great brand and great quality jewelry. Some staple pieces which will be in my jewelry box for a lifetime. Super happy thank you!
1 november 2023
Omdöme utan inbjudan
Svar från SEOLA JEWELRY
It's fab to hear that you're loving your new jewelry, Emily - we really appreciate you taking the time to share this with us! 💖
Team Seola x
Svar från SEOLA JEWELRY
Hi, thank you for taking the time to leave us a review and we're sorry to hear that your bracelet is too small! We do provide measurements of our pieces but understand it can be disappointing when you can't wear your lovely new purchase!
We have responded to your email with instructions on how to return your order for an exchange but do let us know if you need anything else!
Team Seola x
Svar från SEOLA JEWELRY
We're delighted to hear that you're loving your new necklace, Monica - thank you so much for taking the time out to share this with us! 💖
Great jewellery and great customer…
Great jewellery and great customer service. Item was never received and after reaching out, a replacement was sent out and delivered the next day.
12 oktober 2023
Svar från SEOLA JEWELRY
We really appreciate you taking the time to review your recent experience, Venessa - it's fab to hear that our team were able to support you when your order went missing! So glad you love your jewellery too! 💕
Jewellery was nice quality and…
Jewellery was nice quality and packaging was perfect for birthday gift thank you will be ordering again
Brenda
9 oktober 2023
Svar från SEOLA JEWELRY
We can't thank you enough for sharing your kind feedback, Brenda - it's so great to hear that you're happy with your overall experience and we can't wait to welcome you back! ✨
Beautiful jewellery
Beautiful jewellery, nicely packaged, efficiently and quickly despatched.
2 oktober 2023
Svar från SEOLA JEWELRY
It makes our day to hear that you've had a positive experience with us Martin - thank you so much for going out of your way to share this and we hope to see you again in the future! 😊
Svar från SEOLA JEWELRY
We can't thank you enough for taking the time to share your feedback, Lisa - it makes our day to hear that you're happy and we hope to see you again one day soon! 💍
Svar från SEOLA JEWELRY
It's so great to hear that you're happy with your recent purchase, Carolyn - thank you for going out of your way to share this! 💕
Svar från SEOLA JEWELRY
Hey Izzy, thank you for taking the time to leave us a review and we're sorry to see that your parcel hasn't arrived yet.
We do just need to allow the full 5 working days for delivery to take place but will of course, be able to assist you further as soon as this time has passed.
Apologies again for this delay.
Team Seola x
Quick delivery and lovely jewellery
29 september 2023
Svar från SEOLA JEWELRY
Thank you so much for taking the time to review your recent purchase, Isabella! We're delighted to hear that you're happy and hope to see you again 🤩
Taken far too long for my delivery
Taken far too long for my delivery! Did not arrive for my daughters birthday!think you should use everi and not Royal Mail , still not arrived will be seeking a refund if not arrived by Monday !is there an update on my delivery?
29 september 2023
Svar från SEOLA JEWELRY
Hi, thank you for taking the time to leave us a review and we're incredibly sorry to hear that you are still waiting for your order! We will be in touch via email to get this resolved ASAP. Team Seola x
Not great finish quality
The finish quality is not great on my necklace. The pendant is really sharp on several points and as a result I can’t wear it because it’s ‘pulled’ several of my blouses which are now unwearable too! :( just needed a little filing and polishing I think.
24 september 2023
Svar från SEOLA JEWELRY
Hi there, thank you for taking the time to leave us a review and we're so sorry to hear that you are having issues with your necklace! I have reached out to you via email to get this resolved. Team Seola x
Lovely product and my friend loved her…
Lovely product and my friend loved her present
25 september 2023
Svar från SEOLA JEWELRY
Thank you so much for taking the time to share your kind feedback, Alison - it makes our day to hear that your lucky friend loved her gift! We hope to see you again 💕
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.