I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this Really appreciated thank you 😊
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Se mer
Företaget har svarat
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Kontaktuppgifter
Storbritannien
- Info@seolajewelry.uk
- seolajewelry.uk
4,1
Bra
271 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I asked for the tracking code of my parcel
I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
5 mars 2026
Fantastic customer service my…
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this
Really appreciated thank you 😊
18 februari 2026
After my necklace had broken
After my necklace had broken. I contacted them to advise them sent pictures in and a replacement was sent out. Great service lovely necklace
27 januari 2026
I purchased a couple of necklaces as…
I purchased a couple of necklaces as Christmas gifts… I have ordered previously and I was aware how good the quality was..
delivery took a lot longer than expected but customer service kept me re assured. Unfortunately one of the necklaces broke quite quickly but was replaced as soon as I contacted customer service
27 januari 2026
I love the jewellery and it’s been a…
I love the jewellery and it’s been a consistently high quality and is as shown in the photographs. I needed to replace a necklace and my enquiry was replied to within an hour and a replacement sent within 3 days.
15 januari 2026
Necklace purchased had a great…
Necklace purchased had a great discount. Unfortunately it arrived broken but all emails answered promptly and item replaced with no problems.
The necklace was lovely and the customer service was excellent.
12 januari 2026
Ordered over 2 weeks ago (16 days) and…
Ordered over 2 weeks ago (16 days) and tracking still says “we’re expecting it” from Royal Mail.
Completely understand shipping takes longer over the holidays but to have not even left the warehouse yet is very disappointing. First and last purchase I’m afraid.
Can’t comment on the quality since I haven’t seen it.
7 januari 2026
Lovely little necklace
Lovely little necklace, it was smaller than expected but still beautiful. Good company to deal with and delivery swift!
25 november 2025
Excellent necklace …
I have ordered two necklaces and they have been brilliant . Worn them swimming and gym and still look good .excellent product
29 oktober 2025
First class service
First class service. I’ve had my gold clover necklace around 3 years and it started to discolour. I was going to buy a new one because i never take it off I love it, but in the website notices they have a lifetime warranty so I emailed them and sent a pic, i was sent a replacement immediately. Amazing customer service thank you 😊
8 september 2025
Svar från SEOLA JEWELRY
Thank you so much for your kind words! We’re so glad we could help with your necklace and that you love it as much as we do. Enjoy your replacement, and here’s to many more years of wearing it!
Seola Team, xx
Just what I wanted.
Just what I wanted.. quality excellent .would of liked quicker delivery.. but well worth the wait ..recommend no highly recommend to friends and family
3 september 2025
Svar från SEOLA JEWELRY
Thank you so much for your lovely review! We’re thrilled you’re happy with the quality. We appreciate your patience with the delivery and are so glad it was worth the wait. Thanks for recommending us—it means a lot!
Seola Team, xx
Ordered 10 days ago
Ordered 10 days ago, emails to so called customer service both ignored, royal mail still not received. Do not buy from this company!!
19 augusti 2025
Omdöme utan inbjudan
Svar från SEOLA JEWELRY
Thanks for your review. Your order was shipped in time for your holiday as requested, and while Royal Mail had some delays, our team kept in touch and we’re glad your order arrived safely.
Seola Team, xx
Charge fast delivery but use snail mail
Nice necklace but charged £6.99 for express delivery, 1-2 days it says on their site. It arrived six days after order and Seola poor customer service have ignored a request for the express charge to be refunded. Disappointed granddaughter didn't get her gift the day she graduated from University.
24 juli 2025
Omdöme utan inbjudan
Svar från SEOLA JEWELRY
We're so sorry to hear that your order didn’t arrive in time for your granddaughter’s graduation.This isn’t the experience we want any of our customers to have.
We’ve processed a full refund for the express delivery charge and have reached out to you directly via email to make things right. Thank you for bringing this to our attention – your feedback helps us improve, and we truly hope to have the opportunity to serve you better in the future.
Seola Team, xx
Lovely necklace but delivery took…
Lovely necklace but delivery took longer than anticipated. However, I have ordered 2 more as gifts.
3 juli 2025
Svar från SEOLA JEWELRY
Thank you so much, Jenny! We're really glad you loved the necklace, and we appreciate your patience with the delivery. It means a lot to us that you’ve chosen to order more as gifts.
Seola Team, xx
Gorgeous jewellery Absolutely loving the chunky coffee…
Absolutely loving the chunky coffee beans bracelet and double bold chain necklace from @seolajewelry — bold, waterproof, and effortlessly chic. Perfect for everyday wear or layering.
6 maj 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.