Select Basics Omdömen 187

TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Placed my order back in May, didn't get email or no other conformation other than my Credit Card statement. Poor costumer services. I had to contact the company about my order. I will never do busine... Se mer

Betygsatt 5 av 5 stjärnor

short time to wait for the product, that is important. Also kept us informed along the way, that is also important. Communication is what most folks miss these days. Don't ever forget that!

Betygsatt 1 av 5 stjärnor

I would not recommend them, watch out with these scammers. I purchased item and they added an unexpected 'privacy surchase' at final checkout that came out to 2x the product price. That's how they mak... Se mer

Betygsatt 5 av 5 stjärnor

Regular cell phone holders do not stay on the dash as when the sun hits the windshield it loosens the mount holders and you can never get it to stay back on the phone and dash or windshield holder bu... Se mer


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

187 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

The product doesn't work

The product doesn't work. They will not refund. scamming people

6 maj 2026
Omdöme utan inbjudan
Logotyp för Select Basics

Svar från Select Basics

Thanks for sharing this. I can understand how frustrating it must feel to have a product not work as expected and feel like you're not being heard on the refund side.

That's not the experience we want anyone to have. We've requested your info through Trustpilot so our team can take a closer look at your order and account history and help get this resolved directly.

If anything still feels off after that, please let us know, we're here and happy to help.

Betygsatt 3 av 5 stjärnor

Membership?

It took a long time to receive my item, and I woke up to a random charge on my account from SB and didn’t know why. When I reached out the representative helped me quickly. I was told that when you do the buying process you also sign up for a membership. I didn’t know that but I believe that should be more clear or just don’t have a membership at all? If the membership gets you discounts and stuff that should be a separate thing, not just thrown in the mix when purchasing. Most people when purchasing items don’t think about memberships unless it’s specifically stated from the beginning prior to purchase. Or don’t proceed unless they check a box that says “yes, I want a membership” or “No, I don’t want a membership”. It comes off a bit sneaky and deceitful.
Update: I just looked at my messages with the care team and it states that for your first purchase you’re automatically enrolled in a VIP membership. I still feel like it shouldn’t be an automatic thing. I believe it’s just better to have the choice to opt out to avoid confusion and lost money.

12 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They seem to work fine

They seem to work fine. Can you advise how long does the pack hold thei charge(s)?? How long should I be charging the Battery pack for a full charge! Thanks.

4 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM!

I just discovered that I have been getting a charge of 29.99 from this company for the last 2 months. I don't know them but according to their website, I am a member ??? I cancelled it but I never joined in the first place! Scams galore in this world!

1 maj 2026
Omdöme utan inbjudan
Logotyp för Select Basics

Svar från Select Basics

Thanks for sharing this. I can understand how frustrating that must have felt, especially seeing charges come through for something you didn't realize you signed up for.

For context, the VIP membership details are shown at checkout before the order is placed. That said, we know this can still be missed or not feel clear, and it shouldn't come as a surprise.

We've requested your info through Trustpilot so our team can take a closer look at your order and account and help get this sorted out properly.

Betygsatt 5 av 5 stjärnor

Product as described

Product as described, no problems
Packaging was battered, probably from shipping carrier
but product was not damaged
she liked em... so happy wife happy life thanks

30 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was good

It was good. Took longer than expected. I talked to a customer service person who was pleasant. After, I received my order within a few days. 10 out of 10. I received my product.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Took forever to receive but works well

Took forever to receive but works well. Did not use wall attachment as looked too flimsy. Ordered extra cleaning pads at same time! (Luckily!)

8 april 2026
Omdöme utan inbjudan
Logotyp för Select Basics

Svar från Select Basics

Thanks so much for taking the time to leave a review! Really sorry the wait was longer than it should have been - that's something we're actively working on with our shipping partners. Appreciate the heads up on the wall attachment too; we'll pass that along to the team. So glad the product itself is working well for you, and smart move stocking up on the cleaning pads!

Betygsatt 1 av 5 stjärnor

They are a fraud!!!

I tried to order the magnetic phone chargers last night and they said the charge was denied, but it went through on my bank. So, I have no record for the purchase. Now I have to claim fraudulent charges and get a new card. What a pain!!!! Save yourself and don't waste your time!!!

22 april 2026
Omdöme utan inbjudan
Logotyp för Select Basics

Svar från Select Basics

Hi Christine, thanks for taking the time to share this and I'm sorry for the frustration. Having to cancel a card and deal with fraudulent charge claims is a real headache.

For context, when a checkout shows declined on our end but a pending charge appears on your bank statement, that's almost always a temporary authorization hold rather than a completed charge. These holds typically release back to your account within 3 to 5 business days without any action needed, and you would have received an order confirmation email from us if a successful purchase had gone through.

That said, we don't want to leave anything unverified. We've requested your info through Trustpilot so our team can check our records against your account and confirm nothing was actually charged. If we find a real charge on our side, we'll get it refunded right away.

Betygsatt 1 av 5 stjärnor

I purchased the magnetic charger for my…

I purchased the magnetic charger for my iPhone 15, however it does not work. When I went to get a refund they said all sales are final. This would be fine if they advertised that when I was purchasing it, but instead the customer has to look for their policy. Almost as if they know their products aren’t the best, but the customer is stuck keeping. Never will I order from this company again.

23 april 2026
Omdöme utan inbjudan
Logotyp för Select Basics

Svar från Select Basics

Hi Nicole, thanks for the feedback and I'm sorry the magnetic charger didn't work with your iPhone 15. That's not the experience we want anyone to have.

To clarify our policy here, defective or non-functional products are handled separately from the standard final sale terms shown on the product page and at checkout. A product that doesn't work should always be eligible for replacement or refund, and we know that distinction isn't always easy to find on our end.

We've requested your info through Trustpilot so our team can pull up your order and get you either a working replacement or a refund, whichever you'd prefer.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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