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Accounting error found after completion

Surprise £1000 bill 2 days after completion and a week after I has settled the bill on the day I reserved it.
They made basic error with data entry never checked their work they poorly communicated this error. Refused to check for any other error and no replay to my complete after 4 weeks.

Brackley Branch Conveyancing.
Terrible. dealing with different people all the time who don't seem to communicate with each other. Mistakes made a number of times and I was even sent someone else's information and confidential details not just x once but 3 times continuously in a poor attempt by Spratt Endicott to rectify their
mistake.

I am selling my shared ownership house and my buyer is using these "solicitors" for his representation. They have been an absolute nightmare. My solicitor who is actually on the ball has been chasing these clowns to respond to just about every contact or email. They are so incredibly slow to respond to everything. Do not use these people if you want a smooth and timely transaction!

Communication abysmal. They never got in touch with me unless they wanted money. It was always up to me to contact them. Never had any contact from the solicitor it was always their assistant. Very bad service and extremely slow. I would certainly not use again. Not good value for money.

We have totalled just under £400.00 and originally we did not receive any advice from Spratt Endicott and therefore, the incorrect company was pursued. Resulting in a claim being put forward to a company which, hasn’t even been trading! Due to the lack of advice at their end at the beginning of the process the claim was absolutely useless to us. In the end the advice they did give us was to “give up” and they weren’t able to help. If they were to take a look at our case properly in the first place and give us this advice we would have never gone for the claim with the company, let alone the incorrect company. £400 lead us to absolutely no difference at all and the only advice given was to “give up”! Stay Away!!

Slow slow, Not the sharpest tools in the box . Will stretch out anything io suck more money out of you. Buying a property ? they ask ALL the neighbours stupid questions about fire points etc, was expecting "Can you review the parking for space shuttles and the access given to wild bore American NOT European? Selling ? Nope dont go there, even more time wasting , im talking months .
There ARE good solicitors in Banbury i would recommend any but this lot, They will take the longest time, they will ask you stupid questions they will take you for an expensive ride while lining there own pockets . GO ELSEWHERE. or be conned

I used Spratt Endicott based on reviews and on recommendation. I can say they were very good at the start provided me with updates throughout and completed the conveyancing on time. However once completion happened I transferred all the fees for solicitor plus deposit etc so thought that was it and moved into my new home only within a few days to receive a letter to state they made an error on their system and I now owe them another £418!! Considering I had a quote for a set fees for the services provided and I settled all my bills on time I was very shocked to receive a letter to state further money was required and If not settled in 14 days further action would be taken. This is not what you want to hear after all the stress of buying a property in the first place to be told you owe more money especially as it's their error for inputting the wrong figures into their accounting system. I would not use again and have now had to raise as a complaint too.