SDL Surveying Omdömen 

Paul called prior the survey taking place to make me aware he was attending and to give him a call back on that number if I had any questions once I'd received the report back. The report was efficient and detailed and Paul Fieldson was happy to answer any questions when I did call back.
Would recommend again,

I had a visit from Gareth Leeman at SDL Surveying today for my remortgage valuation. He was absolutely brilliant—very professional and polite. He made the whole process quick and stress-free, which I really appreciated. Gareth is a fantastic representative for SDL and I’d highly recommend him

I recently purchased a large (and expensive) property and decided to invest in a Level 2 survey for peace of mind. It cost around £1,000 — but unfortunately, it turned out to be money wasted.

The report came back stating there were no concerns. Naturally, I felt reassured and moved in expecting everything to be in good condition.

That couldn’t have been further from the truth.

Since moving in, I’ve discovered multiple issues that were completely missed. The most serious is significant damp in my son’s bedroom coming from the roof. A builder has since confirmed this is a long-standing issue and should absolutely have been identified during the survey.

What’s worse:

* The survey report explicitly states there were no issues with the roof or chimney.
* The previous owner confirmed that a prior buyer had flagged this exact issue in *their* survey before pulling out.

So this was clearly not a new or hidden problem.

I raised this with SDL, providing evidence, but they have done everything possible to avoid taking responsibility. It feels like they’re quick to take your money, but the actual inspection is superficial at best. I’ve even been told the surveyor barely entered the loft — despite it being fully boarded and easily accessible.

I am now pursuing this through the small claims court on my solicitor’s advice.

I’m sure I’ll receive a standard corporate response directing me to their complaints process — which I am already following — but I want to warn others:

If you’re considering using SDL, please think again.

This experience has been incredibly stressful and costly, and it could have been avoided with a thorough, professional survey.

Avoid.

Had the pleasure of dealing with Leanne G from SDL twice now for level 2 home buyers surveys and we are blown away with the amount of time Leanne spent going through queries surrounding the survey months after she completed her property report. She is a credit to your company and I can honestly say if I’m ever in a position to need a home buyers report in the future, I would only go back to SDL with the service we received from Leanne alone.

The company were very flexible and offered an earlier appointment time to suit our circumstances.
Surveyor was friendly and professional. It was very informative as he explained how the survey was completed

Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great in making sure she worked round our baby napping. We couldn’t recommend her services more!
What a joy she was welcoming her into our home. We felt in very good hands.
Thank you

Great service thanks 🙏

He came on time and carried on doing his job

The gentleman that came out was very knowledgeable and made it a pleasurable experience

The surveyor was friendly , professional ,knowledgeable, and informative . He has done a detailed survey of the property understanding the importance of valuation of the property . He has done the survey with the concern , not just for the sake of doing it . His smile throughout the inspection , from visiting the garden area to climbing on the stairs to loft was making is feel comfortable . We found easiness with him. Thank you .

Good communication via text, phone about appointment date by "SDL Surveying team" and then on day of survey call before visit by surveyor Mr. Gill who arrived in allocated time slot. Mr Gill our Surveyor was amazing, polite, professional, courteous and easy to talk to.
He did proper detail survey, photos & documentation and the results were uploaded on the same day and was in line with our expectation.
Definitely recommend SDL Surveying more and thank you so much Mr. Gill.

Very polite, introducing himself, thorough, quicker than I thought, but checked everywhere.

Prior to visit kept up to date with texts of arrival. Arrived on time and was quick and efficient.

The valuer arrived on time and was very friendly and polite.
He did the valuation professionally and it was sent to the lender very promptly.
Thank you very much.

Edward provided us a great detailed survey for the house we’re looking to buy, and was happy to follow up with us on the phone with any questions we had. Highly recommend - thorough, friendly and professional.

Very polite and effortless

Very professional and friendly. Explained everything as I've not been through this process before. Thank you for easing my nerves and making everything run smoothly.

Professional and polite surveyor. The process was quick and non disruptive. Worth recommending.

Super friendly gentleman, very helpful and happy to answer any questions