Screenpal automatically charges each year without any warning. Most companies email a week or so before charging for a new year of service, but Screenpal doesn't provide this courtesy. For those who f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Se mer
ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Se mer
I installed the software on my iPad Pro (2024 model), and it worked correctly for 3 months. THEN it started limiting me to 15-minute videos, and I had to install and reinstall the product multiple tim... Se mer
Företagsinformation
Skrivet av företaget
ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!
Kontaktuppgifter
P.O. Box 45085, 98145, Seattle, USA
- marketing@screenpal.com
- screenpal.com
2,9
Medel
72 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It routinely freezes and makes me lose…
It routinely freezes and makes me lose 10+ minutes of my work. The UI sucks. I cannot find things that I need, especially post-recording, even though I have used it routinely for years now. Whenever there's an update, I never know whether it will work or will it mess up my computer. I hate this app so, so much, but my work forces me to use it. Who's gonna give me minutes and hours of my life wasted using this piece of junk, ScreenPal, huh?
18 juli 2023
Omdöme utan inbjudan
Worm alert
this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam
26 juni 2023
Omdöme utan inbjudan
Problem NOT solved
I have been trying to get help for the same problem form these people for going on two weeks. I put in a ticket, I get one email response and then they disappear. There is no way it should be this hard to get help. This has got to be some of the worst customer service I have ever encountered. And I'm not a free member.
1 juni 2022
Omdöme utan inbjudan
Svar från ScreenPal
Hi Phillip,
Thank you for taking the time to provide feedback. First of all, we are very sorry.
We strive to provide our users with a great experience. It doesn't sound like you were able to get the support that you needed in a timely manner. I've escalated this issue to our head of customer support, and you can also contact him any time at brad@screencast-o-matic.com.
Thank you again for sharing your experience. We want to make sure our team resolves these software issues for you quickly so you can continue to create and share videos with Screencast-O-Matic.
More free features than competitors
Easy screen recorder and video editor with more free features than any competitor. Hosting and sharing videos is really nice too. I was using all their free tools, but then upgraded to get call-to-action buttons on my shared videos. Totally worth it!
19 maj 2022
Omdöme utan inbjudan
Great classroom tool!
I have been using Screencast-O-Matic for some time now as an educator. I use it for everything from quick video feedback or clarifying directions for students to full lessons. I've found it to be very easy to use, with a good range of features for the price. It integrates with our LMS, the editing features are perfect for my needs, and the captioning options make it very easy to create accessible videos for our students.
19 maj 2022
Omdöme utan inbjudan
Easy to use!
I have found the screen recorder to be very easy to use, produces good quality video, and is a great value. I use it often to record, edit, and publish to YouTube. The built-in editor makes it really easy to clean up my audio and add text. They have a library of royalty-free music that’s really easy to use. Overall, a great app!
18 maj 2022
Omdöme utan inbjudan
Easy, intuitive screen recording
Very easy to use! Screen and webcam recording is intuitive, and I like that I can easily edit my recordings in the video editor. Automatic captioning makes it simple to add captions. Super affordable, too!
10 maj 2022
Omdöme utan inbjudan
Stealing your money og you can not…
Stealing your money og you can not delete your own acount and card info. Their have no customer support or way of contacting them.
26 februari 2022
Omdöme utan inbjudan
Svar från ScreenPal
We're sorry you had a bad experience with your account, and we'd like to help you get this issue resolved. Our customer support team can help you delete your account if you'd like to, or delete your credit card information if that's what you would prefer.
You can email our head of support directly at brad@screencast-o-matic.com for assistance. And you can reach out customer support team here for any other questions you have: screencast-o-matic.com/submit-a-ticket
Thank you for providing this feedback, and we hope we can help you resolve your issues soon.
LYING TO YOU TO GET YOU INSTALL THEIR SOFTWARE
Making people waste their time. They claimed that the software could record even DRM protected videos too, but I had to waste my time downloading, installing & trying it, to find out that it couldn't!
5 oktober 2021
Omdöme utan inbjudan
Svar från ScreenPal
We're sorry you had a negative experience with our software, and we'd like to help you resolve this issue if possible. You can reach out to our customer support team for assistance with your recordings here: screencast-o-matic.com/submit-a-ticket
Horrible lying company!!
Horrible lying company!!! I bought their “lifetime” pro version and not only did I always have trouble loading it (it constantly needed updates and would force me to log into the website and even then refuse to open) a few years later they wrote and told me I needed to pay them:
I ALREADY DID!! Why did I have it for three-four years without payment if I had t already bought the lifetime membership!!! She said there was no membership associated with my email then abruptly cancelled my account. I was so freaking mad , if it was worth the time I’d take them to small claims but it’s not, I’m just going to find a better screen recorder that opens better with better features and oooohhhhh I’ll never use this company again
21 juli 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.