ScreenPal Omdömen 72

TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Screenpal automatically charges each year without any warning. Most companies email a week or so before charging for a new year of service, but Screenpal doesn't provide this courtesy. For those who f... Se mer

Betygsatt 5 av 5 stjärnor

ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Se mer

Betygsatt 4 av 5 stjärnor

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Se mer

Betygsatt 1 av 5 stjärnor

I installed the software on my iPad Pro (2024 model), and it worked correctly for 3 months. THEN it started limiting me to 15-minute videos, and I had to install and reinstall the product multiple tim... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Screenpal automatically charges each…

Screenpal automatically charges each year without any warning. Most companies email a week or so before charging for a new year of service, but Screenpal doesn't provide this courtesy. For those who forget to cancel, Screenpal doesn't offer a refund. Most complanies who automatically charge each year offer a courtesy refund if the service is cancelled immediately. Even though I logged in to cancel the service the same day that I was charged (a day before the payment was supposed to be due), I'm stuck having payed for a year's worth of service that I'm not going to be using.

23 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not bother subscribing for ScreenPal…

Do not bother subscribing for ScreenPal - it will be a waste of money. They are very prompt and accessible with their sales team but there is no tech support to help you when you need guidance/clarification. Also, when you upload files in their desktop app, it tends to say that the file is not supported. You'd receive an automated email saying that they've received your request and a customer support agent will get back but after nearly a month, you will still hear nothing!

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great app!

Love ScreenPal! I initially downloaded their app to edit content for social media for my small business and now I use it for a lot of other things as well. Their plans are super affordable and well worth it for the extras you get.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’ve spent 2–3 hours trying to set up…

I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating.

Even after successfully installing everything, the option still doesn’t work at all. I just can’t get it to function.

21 mars 2026
Omdöme utan inbjudan
Logotyp för ScreenPal

Svar från ScreenPal

Hi Pranav, we are following-up on this. Our support team resonded to your ticket and are awaiting your response if that solved your issue. Please let them know!

Betygsatt 1 av 5 stjärnor

They’ll steal your money

I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get back to me. Apple is refusing to give me a refund. It’s been 3 weeks since i paid and still isn’t working. I don’t even want it to work at this point, i just want my money back from this awful company. But I guess it’s legal for companies to steal your money.

23 februari 2026
Omdöme utan inbjudan
Logotyp för ScreenPal

Svar från ScreenPal

Hi Esraa, our support team is waiting to hear back from you and hopefully have provided a resolution to your issues. Please let them know!

Betygsatt 5 av 5 stjärnor

I've recorded free 15 minutes…

I've recorded free 15 minutes uninterrupted add free videos and also downloaded the same video which confirmed me what screenpal said is true. Now I'm going to have there deluxe membership to explore other benefits. Simply screenpal is better than others.thanks screenpal

6 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

A somewhat useful tool

A somewhat useful tool, however when recording something in a so called "Story" you can't turn it into a file, and you can't even copy only the recording over to a new video so that you can save it there.

3 oktober 2025
Omdöme utan inbjudan
Logotyp för ScreenPal

Svar från ScreenPal

Hi Daniel! Thank you for sharing your feedback, we appreciate hearing from users and want to make sure you're having a great experience with ScreenPal. If you'd like help with using the Story feature, please reach out at support@screenpal.com - thank you! - Rebecca @ ScreenPal

Betygsatt 1 av 5 stjärnor

Never works on my iPad Pro…

I installed the software on my iPad Pro (2024 model), and it worked correctly for 3 months. THEN it started limiting me to 15-minute videos, and I had to install and reinstall the product multiple times. I reported the issue but never received any constructive feedback. Starting in January, every other video recording failed to save — once again, no helpful response to fix the bug. I ENDED UP SWITCHING TO Record It. I had requested the cancellation of the subscriptions, but once again, you did not take that into account. Please refund the $48 you just charged me. I HAVE NOT USED YOUR PRODUCT SINCE FEBRUARY 15, 2025, DUE TO ITS POOR QUALITY.

15 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Aliado en educación

Para quienes hemos tenido que desarrollar recursos de interacción con alumnado, el uso de ScreenPal constituye un valioso aliado. Permite grabar contenidos educativos en diferentes formatos y generar vídeos que se guardan o descargan en equipos. Ayuda a optimizar la dinámica para clases y explicación de temas que requieran un tiempo adicional.

3 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I use ScreenPal to make videos about architecture

I use ScreenPal to make videos as part of the way I collaborate with other members of a team of people creating a building. I am making a solid model in software of the building, and I show my progress using video. The other people like it, it is a good way to communicate this specific type of information which is both dynamic and visual.

30 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fair Pricing

Fair Pricing. I like the fact that ScreenPal has a fair price and is easy to use. However, I don't like the way it ends video recording. The yellow ring that comes up at the end of recording a video. ScreenPal should look into removing this to make it unique like other video recording and capturing platforms.

29 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Compare Thumbnails of ScreenPal and SOM

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the opening page the way SOM has. The ScreenPal thumbnails are washed out making it hard to see exactly what the topic is. I would upload each photo to illustrate but don't see how to add them here.

28 januari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The application is tremendous

The application is tremendous, especially the new feature where I can upload a video to the cloud! My only issue is that it takes up a lot of resources on my laptop. Ehen I get a new computer, Screen Pal will be as close to perfect as it could be.

29 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No free audio - rubbish.

Downloaded what was allegedly free, set it up to hear it can't record audio. An extremely annoying, deceptive waste of time. Will never use them again. Why do they deceive? Do they want to annoy customers?

17 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer