Bought a ‘honorary scouse bird’ mug as a gift for a friend who has just moved to Liverpool. She loved it. Great quality and really quick delivery
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have ordered the reed diffusers a few times from Scouse bird . They always smell amazing and last for ages , they always arrive quickly . If something wasn’t in Steph would ring and offer alternativ... Se mer
Absolutely brilliant customer service. I needed some personalised Love Island style wine glasses and team went above and beyond to make sure they arrived on time. They arrived on the day of the party... Se mer
Myself and many many others have been duped into purchasing fake kifra products via a well known social media site. It really put me off purchasing kifra products. A friend of mine told me about scous... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Scouse Bird Shop – your one-stop destination for funny, sweary, and totally unique gifts with a massive dose of Scouse attitude! We’re a female-owned, Liverpool-based small business that specialises in Scouse gifts, Spanish cleaning products, political mugs, offensive cards, and all the boss stationery your heart desires. We’re known for our iconic Scouse Bird Diary, hilarious anti-Tory gifts, and rude mugs that speak your truth – even when you’re too knackered to. Whether you’re shopping for yourself, a mate, your ma, or a proper gobshite, we’ve got something to make them laugh (or cry in the best way). From wax melts and hoover discs that’ll make your gaff smell amazing, to personalised mugs, sweary notebooks, and Liverpool-themed prints, we do gifts differently – bold, boss, and unapologetic. Proud to support political freedom of speech, Scouse culture, and spreading joy with a bit of sarcasm, we also offer free delivery on 4+ items – even on bulky stuff like Spanish cleaning bundles! Our customers love us for our fast shipping, gorgeous packaging, and top-tier customer service that actually gives a sh*t. We don’t do boring, and we definitely don’t do corporate. Everything we stock is hand-picked (or hand-designed!) with love, humour and proper personality. Whether you're after a cheeky birthday card, a mug that says what you're thinking, or the best Spanish cleaning products in the UK, you’re in the right place. We’re not just a gift shop – we’re a full-blown lifestyle, la. 🛍️💁♀️ Every order means the world to us – thank you for supporting independent, female-led business with a big gob and even bigger heart. 💕
Kontaktuppgifter
SCOUSE BIRD SHOP, C/O DOES LIVERPOOL, 1ST FLOOR, THE TAPESTRY, 68-76 KENSINGTON STREET, LIVERPOOL, L3 8HL, Liverpool, Storbritannien
- 01517087115
- office@scousebirdshop.com
- scousebirdshop.com
4,9
Utmärkt
459 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very disappointed not much of an aroma
Very disappointed not much of an aroma! I’ve bought the other flower diffusers from you and they smell really nice and strong.
30 juni 2026
Svar från Scouse Bird Shop
Hi Brian,
I’m really sorry to hear the fragrance wasn’t to your taste. We don’t actually manufacture the products ourselves, we’re a stockist, so unfortunately we can’t control the strength or scent profile.
I do hope, though, that the ordering experience, delivery and customer service were all as expected, as that’s what Trustpilot is really designed to reflect. If there was anything about your experience shopping with us that we could have improved, I’d genuinely love to hear it.
Steph
Lovely products and quick delivery
7 juli 2026
Omdöme utan inbjudan
Reed Diffusers
I have ordered the reed diffusers a few times from Scouse bird . They always smell amazing and last for ages , they always arrive quickly . If something wasn’t in Steph would ring and offer alternatives or she would ask if I want to wait till the item becomes available. Overall the customer service has been amazing and I will 100% be ordering again . :)
6 juli 2026
Omdöme utan inbjudan
What can I say about this business it’s…
What can I say about this business it’s amazing everything you need from beautiful Spanish cleaning products to everything scouse gorgeous gifts which is everything Liverpool ❤️
Brilliant customer service delivered on time and not a drop of my Spanish cleaning product spilled 👍
28 maj 2026
Fave Shop
Fave place to shop for my cleaning products, get so many compliments on the smell of my clothes and home. Delivery is quick which is a bonus. Also now part of the VIP customer which includes perks like discounts 💕
23 juni 2026
Omdöme utan inbjudan
Where is my order???
I ordered this 10 days ago and while I have yet to receive my earrings or have any meaningful communication on what the hold up is, I have been invited by Scouse Bird Shop to give a review. So here it is... I wish I knew where my order is, that I paid for and have not received or had any tracking info that says anything other than that it "has been received by Royal Mail"
12 juni 2026
Omdöme utan inbjudan
Svar från Scouse Bird Shop
Hi Amanda,
I’m sorry you’re disappointed. There isn’t actually a hold up with your order. It was dispatched promptly and is progressing through the postal network. International deliveries do take a little longer than UK ones, and once an order has been handed over to the postal service it’s unfortunately outside of our control.
The review request you received is an automated email that’s timed around our standard UK delivery estimates. I completely appreciate that for international customers it can arrive before the parcel does, so I apologise for that.
I do have to say though that I feel a 1 star review is a little unfair in these circumstances. Your order was dispatched on time as you can see and there’s been no delay on our part. Hopefully your earrings will be with you very soon.
Ordering was easy
Ordering was easy, I ordered Colonia floor cleaner and the room and fabric spray to match. It arrived promptly and well wrapped and the scent is just amazing, so fresh and lemony
22 juni 2026
Omdöme utan inbjudan
Great service my second order from here…
Great service my second order from here and love my items xx
15 juni 2026
Omdöme utan inbjudan
Quick reply and delivery and reply for…
Quick reply and delivery and reply for Steph as I had accidentally ordered twice no problem refunding second order..
Bought cleaning bundle and the reeds diffuser and pink oil air freshener with rose on. All smell lovely..Not my first order and will order again..
26 maj 2026
I’m loving the new smell of my home…
I’m loving the new smell of my home using the talco products from Scouse Bird Shop. My items arrived quickly and all with the tops secured so there were no nasty leaks! I’ve ordered from Steph before and will continue in the future x
1 juni 2026
Omdöme utan inbjudan
Brilliant END OF
Brilliant products. My house smells amazing because everyone tells me it does. Steph is a boss girl as well.
28 maj 2026
Excellent service
26 maj 2026
Great product's and delivery is…fantastic
Great product's and delivery is fantastic
29 maj 2026
Omdöme utan inbjudan
Happy Customer😀
Happy Customer😀 Easy to navigate website lovely products exceptional value delivery within a couple of days working my way through the different scents in the Spanish cleaning products. Especially love the quirky emails. Highly recommend will continue to order. Thank You👏🏼
26 maj 2026
Omdöme utan inbjudan
Great products
Great products, super fast delivery..great communication. Will definitely use again
22 maj 2026
Omdöme utan inbjudan
Always first class products and super…
Always first class products and super fast delivery
Live the Spanish cleaning and alm the personalised cards
12 maj 2026
Omdöme utan inbjudan
Prompt delivery and well packaged
Prompt delivery and well packaged. Love my new F the Patriarchy earrings, I'd love the to be even bigger! Would use again, thanks.
5 maj 2026
They smell absolutely gorgeous
They smell absolutely gorgeous , can't decide which one to have be a different one every month
18 maj 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.