Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hi, I had been pondering over a winter cruise for almost a month, and when Joanna called me from the Cruise Centre, she very quickly made it easy for me to make up my mind. Very professional... Se mer
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Quick email response with cruise details I requested. Gave me time to check everything over and get back to Debbie South at a time convenient to myself. Debbie answered all my questions quickly and c... Se mer
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Enquired about several cruises. Decided on one but wanted a few changes and found Debbie very helpful. Now all booked and looking forward to enjoying our cruise in October.
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Företagsinformation
Skrivet av företaget
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Kontaktuppgifter
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Storbritannien
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Utmärkt
731 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Scotland’s Cruise Centre
Dear Mr Cheyne,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. It has been our absolute pleasure to assist you and we hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
The agents are very friendly and have…
The agents are very friendly and have are a wealth of knowledge
1 mars 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
Dear Mr Sutherland,
Thank you for taking the time to share your feedback with us and for the 5 star rating. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. Thank you for choosing us.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Scott was incredibly helpful
Scott was incredibly helpful, sharing his own experience of past cruise experiences. He was very knowledgeable about places to visit & cabins on board the ship.
He offered a callback when I needed to check extra details for us, AND he phoned back EXACTLY as he promised. Very few companies can follow through. Would highly recommend.
1 februari 2026
Svar från Scotland’s Cruise Centre
Dear Mrs Murray,
We are so grateful that you took the time out of your day to review our service. It is lovely to hear your kind words of praise for our helpful cruise expert Scott and the 5 star experience he provided you. Our team enjoys doing what they do because of customers like you. Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
i booked with Scotland’s Cruise Centre…
i booked with Scotland’s Cruise Centre my cruise expert was Debbie who was brilliant she arranged everything i can’t recommend her enough
27 februari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
Dear Mr McGrory,
Thank you for taking the time to share your feedback with us. It makes our day to hear that our brilliant cruise expert Debbie was able to provide you with a 5 star booking experience recently. I will be sure to pass your kind words of appreciation onto her directly. Thank you for choosing us.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Cruise booking
Cruise booking handled very effectively. Kerri’s, the cruise expert, manner was very friendly and helpful.
23 februari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
Dear Mr Duncan,
Thank you so much for your feedback and for the 5 star rating. We are grateful for your kind words of praise for our friendly and helpful cruise expert Kerri and will be sure to pass your feedback onto her directly. It has been our absolute pleasure to assist you and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Sophie was very pleasant and helpful
Sophie was very pleasant and helpful. Booking of our cruise went without any problems whatsoever.. Would not hesitate to recommend
9 februari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
We are so grateful that you took the time out of your day to share your review with us and thank you for the kind words of appreciation for our pleasant and helpful cruise expert Sophie. I will be sure to pass your feedback onto her directly... it will make her day, I'm sure!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent service
George provided all the information I wanted by replying to my different emails after our conversation. He then phoned us back once we had decided on a date and to confirm booking and give us choice of cabins.
4 februari 2026
Svar från Scotland’s Cruise Centre
Dear Mrs Walsh,
Thank you so much for your positive feedback. Your review made our day! it's lovely to hear your kind words of appreciation for our cruise expert George and the excellent 5 star service he provided you. Our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you. It's our pleasure to assist customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Stella was very attentive and a good…
Stella was very attentive and a good listener.
She was so good at answering questions and gave us great confidence. We have been looking for a good local company as we were using P&O or English Travel agents which was not what we wanted.
9 februari 2026
Svar från Scotland’s Cruise Centre
Dear Mr Hawthorn,
Thank you for taking the time to review our service. We are so happy to hear that you enjoyed your booking experience with our attentive cruise expert Stella recently and that she was able to answer all your questions confidently. I will make sure that she receives your feedback. I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise center
Usually great at answering questions…
Usually great at answering questions but are too late in ticketing flights so seat options are very limited especially when travelling with a few others.
I had a partial voice mail left once . There has been no other contact made.
4 februari 2026
Svar från Scotland’s Cruise Centre
Good afternoon Louise,
Thank you for taking the time to leave us a review. We really do value your feedback.
I have been trying to contact you over the past couple of days to better understand your review and to discuss your seat booking concerns further, but I have been unable to reach you. I would welcome the opportunity to discuss this with you further. You can contact me directly on 0800 197 0739.
Kind regards,
Karla Kaye
Scotlands Cruise Centre
Good old fashioned personal service.
We have just booked our Alaska cruise with Debbie, she made everything so easy and was always there to answer our questions.
Debbie has looked after every detail for us and we are confident we will have the holiday of a lifetime!
3 februari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
Dear Mrs Grindall,
Thank you so much for your positive feedback. We are thrilled to hear that you enjoyed your booking experience with our cruise expert Debbie and the good old fashioned personal service she provided you. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. Thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Always deal with Danni Martin
Always deal with Danni Martin, have dealt with her for years.
There cant be many Customers that can enquire about a cruise and book it all within about 10mins.
Danni always a Professional.
15 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mrs Paterson,
We are so grateful that you took the time out of your day to share your experience with us. We are happy to hear that our professional cruise expert Danni was able to provide you with another 5 star booking experience as always. We thank you for your continued custom and look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Staff always very helpful
Staff always very helpful, patient and have the best deals!
25 januari 2026
Svar från Scotland’s Cruise Centre
Dear Ms Crompton,
Thank you for your kind words, we appreciate your feedback. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected once again in your recent experience with us. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
My go-to company for booking a cruise
Mark always comes up with a good deal and does all the admin work for me.
24 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mrs Edmond,
Thank you for taking the time to share your feedbck with us. It is lovely to hear your kind words of appreciation for our cruise expert Mark and the 5 star service he continues to provide you. I will be sure to pass your feedback onto him directly..I know it will make his day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Good experience
The follow up help in booking seats on flight for Caribbean cruise by Shona
23 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mr McCubbin,
Thank you for reviewing our service. It's great to hear that you had a good experience with our cruise expert Shona. It's our pleasure to assist customers like you. Thank you for choosing us.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
booked again
This is our 4rth booking and as usual we had flawless experience and good value for money
21 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mr Crookston,
Thank you so much for taking the time to share your feeback with us and also for the 5 star rating. We are happy to hear that our team provided you with a flawless sevice recently and are grateful for your continued custom. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Shona Pritchard superstar
Shona Pritchard
Superb agent so pleasant
Great communication skills
Very timely
Great to deal with
23 januari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
We are so happy to hear that you had a great booking experience with our superb cruise expert Shona recently and that she was able to provide you with 5 star service. Our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you. Thank you for choosing us and we look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Smooth booking process
We have just booked a stay & cruise through this company. Very impressive smooth booking process. No question is too much trouble & prompt replies.
Ask for Harris
21 januari 2026
Omdöme utan inbjudan
Svar från Scotland’s Cruise Centre
Thank you so much for taking the time to share your feedback with us. We are happy to hear that our impressive cruise expert Harris was able to provide you with a smooth booking process recently and I will make sure that he receives your feedback. It fills us with pride to know that our service is valued by our customers as we strive to be the best we can be every day.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
I called to just make an enquiry about…
I called to just make an enquiry about a cruise and spoke to a lovely girl called Sara...she was extremely friendly and helpful! So refreshing these days! Told her what we were looking for and she called me back shortly after and we booked straight away. Fantastic service! Have told all my friends and family to use Scottish Cruise Centre in future! Thank you! X
5 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mrs Anderson,
We are grateful for your positive feedback on our service and thank you for the 5 star rating. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience and I will be sure to pass your kind words of appreciation onto our cruise expert Sara... I know it will make her day! Thank you for your recommendations and we look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent Service from Scotland’s Cruise Centre
We’ve just booked our 2027 cruise with Scotland’s Cruise Centre, which will be our third time using the company, and once again the experience has been outstanding.
Our cruise expert, Debbie, delivered exceptional service from start to finish. She took the time to understand our requirements and tailored everything perfectly to create our ideal holiday. Her friendliness, deep knowledge, and clear expertise made the whole process smooth and enjoyable.
Debbie continues to impress us, and we will definitely be requesting her help for future bookings. Highly recommended.
14 januari 2026
Svar från Scotland’s Cruise Centre
Dear Mr Harding,
Thank you for taking the time out of your day to review our service. It is lovely to hear your kind words of appreciation for our friendly cruise expert Debbie and the excellent 5 star service she provided you. It gives us much pleasure to know that you've chosen to book with us again and we are truly grateful for your continued custom. Feedback like yours encourages us to continue doing our best to make sure every customer's experience is a memorable one. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Svar från Scotland’s Cruise Centre
Dear Mrs Creighton,
Thank you for taking the time to share your feedback with us. It makes our day to hear that we were able to provide you with an excellent 5 star booking experience recently. On behalf of our team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
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