I made an offer on eBay for a table saw and they couldn’t even be bothered to send a counter offer or even reject the offer, it expired itself. If they are like this with a potential buyer I would ha... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice website. And very helpful support when asking for a couple more items added to my delivery.
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Good stock of spare parts and tooling, Instant download of spare parts and operating manuals for a vast assortment of machinery even some of the old obscure machines. previously purchased a second h... Se mer
Superb service and quick order processing. They carry all the hard-to-find hardware such as CMT accessories and ER20 hardware for routers (like what Jessem POW R Tek motors use). I like how they sent... Se mer
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Företagsinformation
- Butik med utrustning för träslöjd
- Slipmedelstillverkare
- Maskinkonstruktion
- Maskinunderhåll
- Maskinreparation
- Maskinverkstad
Skrivet av företaget
Our woodworking machinery showroom near London is packed with new and used machines: Panel Saws, Bandsaws CNC routers, table saws, planers, morticers, tenoning machines and Sanders. We have the largest display of trade and industrial woodworking machines, tools and spares in the UK. New and Used Machines in stock include Martin, Altendorf, Wadkin, Sedgwick, Startrite, SCM, Wadkin, Weinig, Brandt, Homag, Vertongen, Minimax, Centauro, Stromab & iTECH Get expert advice and superb aftersales service. We deliver and install nationwide and can undertake shipping and installation worldwide too
Kontaktuppgifter
1 Blatchford Road, RH13 5QR, Horsham, Storbritannien
- 01403 273000
- Sales@scosarg.co.uk
- scosarg.com
4,4
Utmärkt
192 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a Startrite planer which was…
I ordered a Startrite planer which was said in the manual to be supplied with a 3 pin connection in the UK. It was delivered without a connection at all. I emailed S&S on the day of delivery as I could not use the machine. 2 weeks later I called S&S to be told that my email had been passed to Mark at S&S and he had not dealt with it. Mark called. No apology. I scanned and sent him the manual. A week passed with no word. I phoned again and spoke to Mark who said he 'thought' he had phoned me.(he hadn't) and said he thought it was a 16 amp machine not supplied with a lead. No apology. No customer service. Just defensive. When I said none of the literature or web info refers to it as a 16 amp machine he said I was being 'disingenuous. the mark of a good company is how it deals with things when they go wrong. On this showing, S&S does not deserve to be in business.
31 januari 2020
Omdöme utan inbjudan
Svar från Scott+Sargeant Woodworking Machinery Ltd
Hi Alex,
Apologies for the confusion
I have checked the specification that was shown on our website, and although it didn't state that the machine could run on a 13a supply, we are updating that to show that it DOES require a 16a supply.
The manual states that a 3 pin plug and cable is provided with the machine, and that is the case. However, it is a 16a blue round plug which goes into the blue round female socket that the picture on the website clearly shows, and not a 13a 3 pin plug.
Apologies if any confusion arose. Our telephone number is clearly shown on our website, and we always encourage customers to ring and ask any technical questions that they may have prior to purchase - we have a team of sales people here to do just that.
We have offered two options for returning the machine for a refund should your circumstances preclude you from connecting to a 16a 240v supply.
Good source for machine manuals
We needed a few manuals for the used machines that we purchased. Searched them for days until we found out that Scott+Sargeant have them available. Got them by email within minutes of placing the order. Very pleased.
29 januari 2020
Omdöme utan inbjudan
Excellent shopping experience and great…
Excellent shopping experience and great customer service
28 januari 2020
Omdöme utan inbjudan
First Order to Scott+Sargeant Very Disappointing…
Ordered a digital calliper from Scott+Sargeant. After 4 days I received an email saying they could not get this item and had processed a refund. Another 4 days have passed and 2 emails to the Company - (the last one hasn't even been graced by a reply from them).
Refund has now been sorted out. Thank you
24 januari 2020
Omdöme utan inbjudan
Svar från Scott+Sargeant Woodworking Machinery Ltd
Hi John
I am sorry about your disappointment - we are a small business and we try to do our best. Let me explain the chain of events:
Your order was placed on 16 January 2020 at 16:18:17 GMT Transaction ID: 6BL54904TB405864F, which was after our daily cut off time.
The order was processed on the Friday morning first thing. We requested our supplier to send direct to you on the friday. They came back to us on the Monday morning, when we were told there was a supply issue. We emailed you on the Monday and refunded you on 20 January 2020 at 15:08:14 GMT Transaction ID: 7KD52303FK667535C
Once we have process the refund, it is out of our hands - you really need to complain to paypal about the delay in processing your refund. We have done everything we can at our end in a timely manner.
I would appreciate it if you could modify your review as I think it is a little unfair and harsh under the circumstances. We are not Amazon, we are a small, niche family business and reviews make all the difference.
KInd regards
Paul
Very speedy and easy purchase that got…
Very speedy and easy purchase that got me out of a tight spot
22 januari 2020
Omdöme utan inbjudan
Shipment was really fast,and they are…
Shipment was really fast,and they are responsive to emails
22 januari 2020
Omdöme utan inbjudan
The transaction was quick and efficient…
The transaction was quick and efficient and the company were very pleasant to deal with. Can recommend
19 januari 2020
Omdöme utan inbjudan
I ordered a manual for an older…
I ordered a manual for an older overhead pin router which arrived in the inbox in less than 5 minutes.
19 januari 2020
Omdöme utan inbjudan
Good professional response easy to do…
Good professional response easy to do business with
18 januari 2020
Omdöme utan inbjudan
Ordered multiple items from SS and have…
Ordered multiple items from SS and have always been very happy with the service.
15 januari 2020
Omdöme utan inbjudan
Manual for Autool TCT21 Grinder
Amazing to be able to obtain a manual for an old machine that I recently bought on Ebay. Everything there including general Health & Safety advice on using grinding wheels. The downloading process was easy and my only criticism is that every other page was blank, not that that was hard to fix on a pdf editor.
12 januari 2020
Omdöme utan inbjudan
Was pleasure to work with you!
10 januari 2020
Omdöme utan inbjudan
Searched for the machine Manual
Searched for the machine
Paid the fee
Next morning got the manual
This is great, no need for refund for writing a review
This site just works.
I wish all manual sites work as well as this site
Ian Noorman
Kwik n Kleen
Australia
Mob (+61) 412 555 221
It just works
Look up your machine
Pay the bill
Download the page
It was that easy.
Cheers Ian
9 januari 2020
Omdöme utan inbjudan
Snelle service
Snelle service. Eindelijk de gebruiksaanwijzing die we zochten.
4 januari 2020
Omdöme utan inbjudan
Not enough information
The information I was looking for wasn't in the manual at all, and it's a big part of the machine. That's the reason I've given a low star rating.
1 januari 2020
Omdöme utan inbjudan
Scm m2 use and service manuals
Easy, fast and practical ... really useful for those looking for documentation of woodworking machines, great service!! recommended!
29 december 2019
Omdöme utan inbjudan
Excellent buying experience
Excellent buying experience, highly recommend!!
9 december 2019
Omdöme utan inbjudan
complete users manual I'm happy to have…
complete users manual I'm happy to have bought it the pictures are bit blurie but good enough to understand and the text is fine.
5 december 2019
Omdöme utan inbjudan
Manual download
I ordered a download of a manual and received it very promptly. Excellent service.
4 december 2019
Omdöme utan inbjudan
Manual was very good quality when…
Manual was very good quality when printed out, drawings were very clear. I would say it is every bit as good as a scm original.
Joe
30 november 2019
Omdöme utan inbjudan
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