Forwoods ScoreStoreOmdömen 

25
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliabl... Se mer

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Betygsatt 5 av 5 stjärnor

Through my own fault, I mistakenly ordered the reduced score of Karl Jenkins' 'The armed Man'. It arrived promptly and the refund was made with no quibble. Therefore Forwoods are fully deserving of 5... Se mer

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Betygsatt 5 av 5 stjärnor

I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often source... Se mer

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Betygsatt 3 av 5 stjärnor

Packaging and product were faultless. The sole reason for reducing the rating was the length of time taken between order and delivery. Would order from this company again without hesitation if I did... Se mer

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Företagsinformation

  1. Notaffär

Skrivet av företaget

Forwoods ScoreStore is a trusted, family-run business specialising in printed sheet music for choirs, schools, and musicians across the UK and beyond. With over a century of heritage and a passion for music at our core, we combine expert knowledge with friendly, personal service. Whether you're looking for choral scores, orchestral sets, exam material, or specialist repertoire, we’re here to help you find exactly what you need. We work closely with publishers and suppliers worldwide to ensure fast, reliable access to a huge range of titles — from the latest releases to hard-to-find classics. Our online store is regularly updated, and our team is always happy to offer recommendations or advice. At Forwoods ScoreStore, we’re proud to support music-making at every level, from amateur ensembles to professional choirs, and we’re committed to delivering the best possible service every time you order. Discover music made easy — with care, knowledge, and a human touch.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(25)

25 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super quick service

Super quick service. Supplied music id had real difficulty sourcing elsewhere

26 maj 2026
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Very glad to be of service! Thank you for your review.

Betygsatt 5 av 5 stjärnor

Through my own fault

Through my own fault, I mistakenly ordered the reduced score of Karl Jenkins' 'The armed Man'.
It arrived promptly and the refund was made with no quibble. Therefore Forwoods are fully deserving of 5 stars from me!

8 maj 2026
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thanks for sharing your experience. No problem at all to correct errors like this. Here to help :)

Betygsatt 5 av 5 stjärnor

Fantastic service over many years

My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliable, as well as helpful and supportive whenever needed! We would not go anywhere else for our sheet music supplies.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you so much for your support over the years. We really appreciate you taking the time to share your experience with others.

Betygsatt 5 av 5 stjärnor

Outstanding Service

I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often sourced music for me that is not on their website . I have also used their website for personal orders and have been very pleased. I highly recommend them.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

It's a pleasure working with you Sarah. Thank you for taking the time to share your experience!

Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service, order arrived very quickly. Competitively priced. Would highly recommend.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you for sharing your experience - happy music making!

Betygsatt 2 av 5 stjärnor

Don’t believe their delivery date promises

I placed an order with Forwoods ScoreStore on Saturday 7th March, around lunchtime. The website showed all three items of my order as being in stock, and the countdown clock said that they could be delivered on Tuesday 10th if I ordered within X minutes. Great. Top marks for website ease of use. I assumed that the countdown would mean same day dispatch, and the default Royal Mail Tracked 48 delivery made Tuesday seem a realistic prospect. We live in a world of efficient dispatch and swift delivery, after all.

Unfortunately it seems nobody told that to Forwoods.

My order wasn’t dispatched until Monday morning, and according to Royal Mail, it wasn’t handed to them until late Monday afternoon. Not exactly the end of the world, but that Tuesday delivery slot was now looking somewhat dubious! Still, with 48 hour delivery, it should arrive on Wednesday 11th, right? Only a day late.

Well, on Wednesday 11th, I got an email from Royal Mail saying that my package would be delivered on Thursday 12th. Now two days late. Then on Thursday, you guessed it, no package. I suppose they might attempt delivery on Friday 13th(!) but I won’t be home to accept it since I’ll be away for the Mothering Sunday weekend. So who knows when I’ll get it!

Now, I’ll happily admit that Royal Mail’s general incompetence is not the fault of Forwoods. However, since Forwoods force you to use Royal Snail with no alternative offered, I’m going to blame them anyway. If nothing else, the website’s delivery countdown clock was clearly a complete LIE without that same day dispatch.

So the moral of this story — NEXT TIME USE AMAZON!!

12 mars 2026
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Hi James,

Thank you for your feedback, and I’m glad to hear that you found the website easy to use.

Just to clarify the timeline: your order was placed around lunchtime on Saturday, and like many small independent businesses we do not operate weekend dispatch. Your order was therefore dispatched on the next working day (Monday) and handed to Royal Mail that afternoon using their Tracked 48 service.

While we always aim for Royal Mail’s advertised delivery times, they are unfortunately estimates rather than guarantees, and occasional delays can occur once the parcel is within their network.

You’re absolutely right that Royal Mail’s delivery performance is outside our direct control, but we do take feedback about the checkout messaging seriously. If the delivery countdown created the expectation of same-day dispatch on a Saturday, that’s something we will review so that it reflects our working hours more clearly.

As a small family business, we do our best to provide specialist music, careful packing, and personal customer service, things that large marketplaces can’t always offer, and we genuinely appreciate every customer who chooses to support an independent retailer.

If your parcel hasn’t yet arrived or you need help arranging redelivery, please do get in touch and we’ll be happy to assist.

Best regards,
Forwoods ScoreStore

Betygsatt 3 av 5 stjärnor

Item ordered, paid for but never received. But now refunded

Ordered a music score on 25 Jan 2026 and the amount was debited from my credit card straight away. I still haven’t received the item, despite phoning them on 6 Feb. I was told that there could be a supply issue and someone was going to contact me. To date (10 March), I still haven’t heard from them or received my order.

I have now emailed them to ask for a full refund. If they do not have this item in store, they should not be advertising it on their website or taking money.

Post review comments (11/03)
Since posting my review, the company has got in touch and refunded payment in full. They also apologised for not getting in touch sooner, and they will aim to do better next time. As such I accept their apology in full, and that it is a genuine business trying to make it work but with rooms for improvement which I understand.

10 mars 2026
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you for updating your review. We’re very sorry that we didn’t communicate the publisher's delay sooner, and we appreciate your patience while we resolved the refund. We’re always working to improve our stock information and communication, and we’re grateful for your understanding.

Betygsatt 5 av 5 stjärnor

Excellent

I ordered a large set of music on 23 December and it was delivered on 24 December. I was expecting to have to wait until the new year. Delighted! Well packaged, very good price. Perfect!

23 december 2025
Omdöme utan inbjudan
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you for taking the time to share this experience. It's a challenging time of year for postal deliveries, I'm so glad we were able to help!

Betygsatt 5 av 5 stjärnor

Excellent

Excellent stock, fairly priced, well packaged and promptly delivered. Consistently reliable.

24 november 2025
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

We really appreciate you taking the time to share your experience, thank you.

Betygsatt 5 av 5 stjärnor

Good service

Accurate description, good communication and delivery

23 oktober 2025
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Glad we could help! Thank you for your review.

Betygsatt 5 av 5 stjärnor

Excellent service…

I was able to speak to someone very quickly on the phone (a rarity these days) who immediately sorted out a problem with a score I had ordered. I have used Forwoods a few times now and will continue to do so. Thank you for a truly professional and reliable service. Quick delivery as well.

23 oktober 2025
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you for taking the time to share your experience!

Betygsatt 5 av 5 stjärnor

ScoreStore (Forwoods) have been…

ScoreStore (Forwoods) have been extremely responsive to my frequent requests to get scores ASAP. I order for a large choir and we often need extra copies at short notice. ScoreStore really do go the extra mile to meet my requirements.

21 september 2025
Logotyp för Forwoods ScoreStore

Svar från Forwoods ScoreStore

Thank you so much for your kind words!

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