Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to ha... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... Se mer
Företaget har svarat
Always contact me in good time for medication delivery. Driver comes in expected time slot. Nurse arranged suitable time for injection and have been accommodating when things have clashed with other c... Se mer
Företaget har svarat
Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Kontaktuppgifter
20 Eastbourne Terrace, Paddington, W2 6LG, London, Storbritannien
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4,7
Utmärkt
372 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unprofessional...
Really inconvenient you have to write off a whole day to fit in with their delivery schedule. This week called and sent 2 emails to reschedule a delivery and have been ignored. Now run out of life saving cancer meds. They cannot be trusted with such a vital role. Will be reporting them and seeking an alternate method of getting my prescription.
Already contacted pt etc. Why dont you know? Totally uninterested.
25 juli 2026
Omdöme utan inbjudan
Svar från Sciensus - Cancer Services
Thank you for taking the time to provide this feedback. I'm sorry to hear that things went wrong with your delivery. We'd like to look into this in more detail but need some additional information to locate your account. Can you please email us at ptcomms@sciensus.com? Thank you, Marie
Friendly and professional
Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to have professional support at home over a long period of time. Thank you.
17 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. It means so much to our team to know that they are helping patients during a difficult period. We're pleased that you found the service ran smoothly. Thanks, Claire
professional and very kind people.
1 juli 2026
Svar från Sciensus - Cancer Services
Thank you so much for your feedback. We're so pleased that your experience has been positive and that you're finding our team to be kind and professional. Thanks, Claire
Good service
When you need a product delivered to you this sorted out straight away.
The only thing I would like is the nurse to call me on the day they are coming to administer my injection.
3 juli 2026
Svar från Sciensus - Cancer Services
Thank you for sharing your feedback, and it's good hear that deliveries have gone well. I'll be sure to pass on your point about the nurse calling on the day to confirm the appointment. Thanks, Claire
Svar från Sciensus - Cancer Services
Thank you so much for taking the time to share this feedback. I'll be sure to pass this on to Jerry; it will mean so much. Thanks, Claire
Nurses are very caring and never make…
Nurses are very caring and never make you feel rushed…. Always just lovely.
6 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this review. Our nurses care deeply about our patients and it's lovely to hear that has been your experience. Thanks, Claire
App works well -Telephone operators…
App works well -Telephone operators knowledgeable and friendly
3 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire
Provide a good service
Always contact me in good time for medication delivery. Driver comes in expected time slot. Nurse arranged suitable time for injection and have been accommodating when things have clashed with other commitments.
1 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this review. It's great to hear that your experience of the service - from the delivery to the drivers to the nurse visits - have been positive. Thanks, Claire
All is good 1
1 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your experience with the service has been positive. Thanks, Claire
Easy and stress free ordering,and good…
Easy and stress free ordering,and good delivery information
7 juli 2026
Svar från Sciensus - Cancer Services
Thank you for sharing this feedback. We're pleased that you've found the ordering and delivery information easy and stress free. Thanks, Claire
Always a great service on the App and…
Always a great service on the App and fantastic nurses who visit me each month.
2 juli 2026
Svar från Sciensus - Cancer Services
Thank you so much for taking the time to share your experience. It's great to hear that the app and nurse visits have been positive and helpful. Thanks, Claire
Caring nurses
Caring nurses who arrive at the scheduled time. Flexible delivery times for medication.
8 juli 2026
Svar från Sciensus - Cancer Services
Thank you for your feedback. We're so pleased that the service is working well for you and that the care the nurses provide has been positive. Thanks, Claire
Great staff
8 juli 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire
Nurses are excellent and delivery of…
Nurses are excellent and delivery of injections very prompt. Would just say I am awaiting an injection package for the end this month but I believe you have waiting on the hospital to approve prescription.
14 juli 2026
Svar från Sciensus - Cancer Services
Thank you for your feedback on our nurses and delivery service - it's great to hear that it's been going well. Hopefully everything is confirmed soon with your next delivery but do email ptcomms@sciensus.com if you need to chase up the prescription. Thanks, Claire
Good communication
Good communication, given a delivery slot and always make sure I’ve enough medication
The nurses are wonderful and make an uncomfortable process manageable
14 juli 2026
Svar från Sciensus - Cancer Services
Thank you so much for sharing your experience. It means so much to know that the nurses and the service have been helpful. Thanks, Claire
Svar från Sciensus - Cancer Services
Thank you so much for taking the time to leave this feedback. It's good to hear that your experience has been positive. Thanks, Claire
Professional and caring service
Professional and caring service. The nurses are all experienced, kind, polite and professional. They were all great, we were especially impressed with Irvin.
Would recommend.
25 juni 2026
Svar från Sciensus - Cancer Services
Thank you for taking the time to share this feedback. We're so pleased that your experience has been positive throughout. We'll pass on your kind words to Irvin - that will mean so much. Thanks again, Marie
Nurses are all so kind and considerate
8 maj 2026
Svar från Sciensus - Cancer Services
Hello, thank you so much for your feedback. It's great to hear your experience has been positive. Thanks, Marie
Svar från Sciensus - Cancer Services
Hello, thank you for taking the time the leave us this review. We're pleased to hear that our team have been delivering a good service for you. Thanks, Claire
I find this service very helpful for my…
I find this service very helpful for my on going herceptin injection. The nurses are always here with in the specified time. I have seen three nurses so far, Donna, Sharon and Amy and I have had excellent treatment.
7 maj 2026
Svar från Sciensus - Cancer Services
Thank you so much for your feedback. We'll pass this along to the nursing team - it will mean so much to them to hear that they've been helpful. Thanks, Marie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.