Great customer service! My initial order was missing an item. I contacted them by email and received a prompt reply. Which was surprising. They were gearing up for the WDW Marathon Expo so they were s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They are a great idea. However within an hour of convention the magnets came apart (probably from another child knocking it ) and we spent a lot of time looking for the backing and worried about whet... Se mer
Företaget har svarat
I reached out after my order still did not show shipped. The CEO was messaging me, which I thought this means they must really care about their customers. Boy was I wrong. The lack of professionalism... Se mer
Företaget har svarat
I liked this idea since I hate putting holes into expensive Dancewear. Unfortunately my daughter lost one magnet from each set she wore on the first day of a convention. Too expensive to lose them tha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A stylish new way to securely attach competition numbers without damaging your clothes.
Kontaktuppgifter
1049 Sylvan Circle, 60540, Naperville, USA
- 3304188828
- stephanie@scarandco.com
- scarandco.com
A pleasure doing business with!
Great customer service! My initial order was missing an item. I contacted them by email and received a prompt reply. Which was surprising. They were gearing up for the WDW Marathon Expo so they were super busy. But as soon as it was over they sent out my missing item. I love the products as well. No more safety pins!!!! I just wish they’d come up with more designs.
29 december 2025
I reached out after my order still did…
I reached out after my order still did not show shipped. The CEO was messaging me, which I thought this means they must really care about their customers. Boy was I wrong. The lack of professionalism and ownership to them not shipping my product to out with tracking or late is my fault? I am a small biz owner as well but I’ll never give another thought to support someone who treat customers like trash.
28 februari 2025
Omdöme utan inbjudan
Svar från Scarandco
We did make an error by not checking the box to add tracking to your order. It was an honest, human mistake. We apologized for not shipping them with tracking but they were shipped via Standard Shipping as you paid within 48 hours of your order. We fully refunded you for the shipping cost due to our error. No one in our company treated you like trash. We responded promptly, professionally and honestly to your 15 emails. We are not sure what else you want from us other than apologizing again for making an honest mistake by not adding the tracking option to your shipping label. In the end we hope you love your magnets and have a great run!
The mini size magnets are not strong…
The mini size magnets are not strong enough. They all fell off within a couple of hours during day one of my daughter’s first convention of the year.
6 januari 2025
Svar från Scarandco
That is disappointing and unusual as we sell thousands of our magnets and rarely have issues with dancers, runners, cyclists and other athletes losing a magnet, let alone all of them! Perhaps it was the type/thickness of the fabric or how they were applied that contributed to this. Our PRO set has double the magnet strength and might worth a look.
Item were quickly delivered
Items were quickly delivered. The magnets seem like they will be a good alternative to safety pins. I have a race this month and I will get to try them out.
26 september 2024
Svar från Scarandco
Good luck at your race! Thank you for the kind review and for supporting our small, family business!
The magnets worked perfectly
The magnets worked perfectly. I used them in a bike ride as soon as I got them, and they held the bib in place perfectly.
I also appreciate the fact that you got them to me in time for this event.
2 september 2024
Svar från Scarandco
Thank you for the great review! I am so happy they were there in time for your event!
Customer service was excellent
Customer service was excellent! The product is great. Thanks.
29 februari 2024
Svar från Scarandco
Thank you for the nice review! We are happy you are enjoying the magnets!
Svar från Scarandco
Thank you so much for the 5 stars! Means a lot to our small business!
Svar från Scarandco
Thank you for taking the time to give us 5 stars! Enjoy your LinKs!
What a great idea!
What a great idea! My daughter used these for an entire dance season. She lost them by not putting them away, not because they fell off. Ordering another pair. :)
15 januari 2022
Svar från Scarandco
So glad she loves them! Try our storage case to help keep them stored all in one spot. Have a great dance season!!
I am extremely pleased
I am extremely pleased. One of my magnets fell off my bid during a race & I needed another one. I ordered a replacement magnet. Scarandco sent me an entire set. Thank you
20 november 2022
Svar från Scarandco
Appreciate the 5 stars! Enjoy your LinKs!!
Svar från Scarandco
Thank you Amy for the 5 star review! As a small business getting positive reviews helps us so much! So glad you love them!
Our dancer lost 2 (from them falling…
Our dancer lost 2 (from them falling off) within the first half of the first day of convention. 👎🏻
6 mars 2022
Svar från Scarandco
Hi Nicole. That's unfortunate to hear. The success depends on ensuring the LinKs are properly placed (front and backs aligned)as well as the kind of number being held in place. We do not recommend the magnets if you are trying to secure laminated numbers or thick card stock type material.
Svar från Scarandco
Thank you for the 5 stars! We love to hear positive feedback!
amazing
Only magnets that have stayed on during convention classes for us! Super fast shipping too!
2 mars 2022
Svar från Scarandco
Thank you for this 5 star review! We are always love hearing that you love the LinKs!!! Keep dancing!!
Great product and fast shipping!
23 februari 2022
Svar från Scarandco
Thank you, Kate! We hope you love your LinKs!!
Svar från Scarandco
Thank you for the 5 stars! We hope you have a great weekend at Radix!
They are a great idea
They are a great idea. However within an hour of convention the magnets came apart (probably from another child knocking it ) and we spent a lot of time looking for the backing and worried about whether it would stay on. I also helped another mom look for her child's magnets that also came apart.
31 januari 2022
Svar från Scarandco
Thank you for taking the time to leave a review. Loosing a magnet can be frustrating and often the back is still in the clothing and can be hard to find. The LinKs use rare earth magnets and are super strong and should not come off unless the number is pulled or magnet is hit in some way. We are always improving the LinKS and magnet strength to ensure a strong hold. You can reach out for a coupon to try the new PRO LinK....they are mega strong and will not move!
Thank you
Thank you, we got our magnets so quickly. One was missing from our package and Stephanie was so nice to get it to us the very next day! She responded to my email almost instantly to fix the problem. I’ll be buying from them again I’m sure as my girls love the magnets so much more than pins.
Sarah
29 januari 2022
Svar från Scarandco
Thank you Sarah! So glad you and your girls love the LinKs! Thank you for your support!!
Great product
Great product. Just wish you had some Disney artwork on the magnets. Hope to see some new Disney themes in the near future.
29 januari 2022
Svar från Scarandco
Thank you for the 5 stars! We have LOTS of Disney that will be launching at the RunDisney Princess Weekend in February! Although we can not use their trademarks, we were able to get approvals for some super cute things for the Princess Weekend! We have limited edition sets to MATCH each of the MEDALS!!! Be sure to follow us on Instagram to find out the release dates!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.