Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
History Scanomat was founded more than 50 years ago in the early 60ies. In the beginning the company was run from a garage of 25m2. Later the company moved to the industrial area in Glostrup, where the company had its head quarters for many years. I...
Vibe Alle 3, 2980, Kokkedal, Danmark
2,0
10 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hej Ross- jayme- pauls- carla-Alex- Jørgen -Kevin
+9flere . Jeg købte en Café Cino 4 pro i 1996…
Den skulle fixes med et nyt tandhjul 1/2år senere.
Ringer efter service ( 4 gange) Har ikke set dem
Endnu . Maskinen har jeg endnu ( pænt ser den ud )
… Vi kan da håbe på….
HR Vibe vil ophøre sit “ monopol “ på reparation
Og få nogle glade kunder ind i butikke igen … pøj pøj
Mvh slagtermester Johnny Melby.
Pas på med at tegne serviceaftale hos Scanomat -
Kaffemaskinerne er fine og flotte. Men deres serviceaftale er et stort scam.
I purchased a Scanomat TopBrewer and discovered that Scanomat refuses to supply parts or perform repairs unless you sign up for an expensive annual contract. They are the only company capable of fixing their own machines — which leaves customers trapped.
When we asked for a simple one-off paid repair or to buy a replacement part, we were told “no” unless we joined their plan. That’s not customer service — it’s a monopoly over their own products.
The machine itself looks great, but the after-sales experience has been frustrating, controlling, and anti-consumer. If you’re considering Scanomat, think very carefully about what happens when something goes wrong — you might find yourself locked out of any reasonable repair options.
We've now had the TopBrew by Scanomat for about a year and a half. It has had constant problems from the beginning. Error codes: Missing Beans, Lower Piston Error, Water flow issue, grinder issue. If there was any way to get our money back and buy a reliable machine I would be over the moon. Have called for service, but our rep is "at a show" and will get to us in the morning.
Have had these at my work for about two years now - rarely work and poor quality (tea is always tepid). Wouldn’t recommend.
This coffee machine looked really fancy and promised great coffee, but it's been nothing but trouble. We shelled out a whopping 100k for it, expecting it to work perfectly. But within just two months, it broke down twice!
When I called customer support for help, they couldn't care less. They wouldn't give me a clear idea of when a technician would come to fix it. They just said someone would show up "sometime in the next 2 days" between 8 in the morning and 4 in the afternoon. Talk about vague!
Two days later, when nobody had shown up, I called again. But they had nothing to say except that all their technicians were busy. It's pretty clear that lots of other people must be having trouble with their coffee machines too.
If I could turn back time, I'd never buy one of these fancy coffee machines again. Don't be fooled by how good it looks—it's just not worth it.
To sum it up, I'd warn anyone thinking of buying this machine to think twice and look for something else.
Terrible machine. We have used two of these machines and they've been so problematic. Not worth the price. We are all always calling in the engineer to fix it. The design must be poor.
Beware of buying coffeemachines from this company!!!!
They don’t care to return their crappy machines when they once got your money. 6 months with this crappy machine. Always wants to try new funktions to prove the machine is working, but always with the same results: just new problems turns out.
Their ”premium” coffe tastes like crap. Hope they go bankruptsy soon before more companys buys this peace of crap!!!
Absolutely atrocious customer service ... High end coffee machine with very very low end customer service, and i mean very very low end , My machine and all its other components will be scrapped , and ive not even used it yet ... and for the price you pay for this stuff that tells you how bad it is. I shall video it being scrapped and put it on line, These machines are worthless if you don't get the customer service
Machine (controlled via iPad) looks very sophisticated but coffee quality is terrible. Their maintenance contract ties you in for parts - even for something as simple as water filters, for which they charge around 200-300% above real retail prices - and coffee, which is not good and which they also sell at a premium.
Avoid.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
