Excellent quality and tasty recipes, making healthy easy. In two weeks I’ve only had one meal I haven’t loved, the rest have been exceptional. I check my app way too often to see what I have the... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your mac... Se mer
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This eating program has truly been a game changer for me. I’ve been training 5-8x a week consistently for the last few years but could never quite get into the shape I wanted. Since trying the high pr... Se mer
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Good solution for somebody trying to keep a steady sustainable well rounded diet. Taste and quality is good. Much better than grabbing take away lunch / meal deal in the office. I like that the meals... Se mer
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Företagsinformation
Om Calo UK
Skrivet av företaget
Making Healthy Easy
Calo is on a mission to make healthy easy by providing personalised meal plans and daily doorstep delivery. Guided by three core pillars—personalisation, convenience, and premium positioning.
Calo’s app-based platform harnesses advanced nutritional algorithms to deliver personalised meal plans that cater to each customer’s unique dietary preferences and nutrition goals.
With weekly and monthly packages available, the service offers an extensive, rotating menu for breakfast, lunch, and dinner, ensuring variety and flexibility. Daily doorstep delivery, a customisable meals, and the option to add individual meals are just a few of the features that set Calo apart.
With its unwavering commitment to helping people live healthier lives, Calo is poised to become a staple for busy Londoners seeking nutritious, delicious meals—delivered right to their door.
Kontaktuppgifter
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- support@calo.app
- calo.app/en
4,3
Utmärkt
326 omdömen
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Delivered my order to the wrong house 3…
Delivered my order to the wrong house 3 days in a row. Customer support is very slow & terrible.
Completely messed up my week.
21 april 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Sabv,
Thank you for taking the time to leave a review.
I'm so sorry to see your delivery has gone wrong so many times.
I've checked the messages with our support team, and I can see we are aware of the issues and are currently fixing this to ensure your deliveries run smoothly from this evening.
Our Manager has also reached out to you to ensure you are compensated for these issues.
Thank you,
The Calo Team
Excellent quality and tasty recipes
Excellent quality and tasty recipes, making healthy easy.
In two weeks I’ve only had one meal I haven’t loved, the rest have been exceptional. I check my app way too often to see what I have the next day - great variety too.
I had planned on just being on the app while I’m on crutches recovering from a broken leg but it’s so bad I’m in no rush off the app. Keep up the good work Calo!
8 april 2026
Svar från Calo UK
Hi Lucinda,
Thank you so much for the kind words! It’s great to hear that you're enjoying the variety and that we've been able to make healthy eating a bit easier for you.
We’re sorry to hear about the broken leg, but we’re glad to be a small part of your recovery. We hope you're feeling much better soon, take it easy and enjoy the meals!
Best,
The Calo Team
Svar från Calo UK
Hi Abdulmohsin,
Thanks for the honest feedback. We'd love to see how we can move that closer to being great for you.
One of our team will be in touch shortly to look into your experience and see how we can sharpen things up for your next deliveries.
Edit: Hi Abdulmohsin - one of the team has been trying to contact you, but we haven't been able to. We have requested more information through Trustpilot as we're keen to understand the issue more, and, hopefully resolve it for you.
The best and healthiest meal delivery and subscription
After trying multiple healthy meal delivery subscriptions, Calo stands out as the best so far. The food tastes great, the service is excellent, and the customer support feels genuinely personal, which makes a big difference. I was especially impressed by the taste,easily one of the top options out there for me.
2 mars 2026
Omdöme utan inbjudan
Very useful for shift workers like me
Very useful for shift workers like me! Keeps me feeling fuelled, healthy, and I don’t have to think about meal prepping.
25 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hey Giuliana!
Thank you so much for the 5-star review. We know how demanding those shifts can be, so we’re thrilled to be able to take of the meal prepping for you. It’s awesome to hear you’re feeling fueled and healthy.
See you at your next delivery,
The Calo Team
Such good value - highly recommend!
Honestly it would be difficult to fault this company!
1. The food is excellent 99% of the time - the other 1% is just due to personal preferences but they obviously have to cater to everyone and 99% of the time I can find a meal that fits my diet and preferences.
2. The food is always good quality, never received anything fatty or grisly, etc. It always feels like the ingredients are fresh with no nasty additives.
3. The meal sizes are perfect and there are options to alter meal sizes for your own needs.
4. It is such a great value for money - there are other meal delivery companies our there charging much higher for poorer quality food and so I appreciate the accessibility of this healthy food.
5. They make it super easy to filter for and find meals that cater to dietary needs and allergies which is so helpful.
6. The customer service is great - always prompt and ensuring any issue or query gets resolved quickly and satisfactory.
17 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hey Adesi!
Thank you so much for taking the time to leave such an amazing breakdown of your experience. We’re really glad to hear that the quality and variety of our meals are hitting the mark for you.
It’s also great to know that our customer service team has been able to support you effectively whenever you've reached out.
We really appreciate the support and are happy to have you with us!
The Calo Team
Meals are ok whit taste but if you…
Meals are ok whit taste but if you counting macro choosing custom macro then you have to edit your meals because the do for me in one week every things the same for another different meals but not hit the macros
Customer support is totally crap they respond quick but leave my problem unresolved for couple of days and at the end they told me because it is very late before the sending meals out and they send randomly
11 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi,
Thank you for leaving a review.
I'm so sorry to hear you've had some issues with the custom macros plan and for the problems with our support team. We should always set expectations if the query will take us a bit of time to resolve.
I've requested more information through Trustpilot so that we can reach out directly. We're keen to resolve this for you.
Thank you,
The Calo Team
Edit: Hello we tried reaching out through Trustpilot but no information was provided. Please reach out to us at support@calo.app as we are keen to resolve this for you.
Love it!!! So fresh and delicious
I have been using Calo for a while now and it has genuinely been one of the best decisions for staying consistent with my nutrition.
The biggest advantage for me is that the meals are delivered daily, which means the ingredients are always extremely fresh. The quality is noticeably higher than typical meal prep services, and the meals taste genuinely delicious rather than “diet food”.
What makes Calo particularly valuable is the ability to set custom macros. My personal trainer defines my protein, carbs, and fat targets, and Calo makes it incredibly easy to follow that plan without having to cook, measure, or track everything manually.
The convenience is unmatched. Everything arrives ready to eat, perfectly portioned, and aligned with my goals. It has removed the daily stress of planning meals while still allowing me to stay disciplined with my nutrition.
For anyone serious about fitness, body composition, or simply wanting healthy, high-quality meals without the hassle, Calo is an excellent service. It truly makes sticking to your goals much easier.
9 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Olya,
It’s so good to hear that Calo has been a bit of a game-changer for your consistency! There is nothing better than knowing we're helping you hit those targets your trainer set without you having to touch a weighing scale or a frying pan.
We’re really glad the daily deliveries are making a noticeable difference in freshness for you, we definitely try to steer clear of that diet food feel. It sounds like you’ve got your nutrition down to a science, and we’re just happy to be the ones doing the heavy lifting in the kitchen for you!
Thanks so much for the shout-out; it’s a massive boost for the whole team here.
Quality of the meals is excellent
Quality of the meals is excellent. Ingredients are fresh and flavourful.
5 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Steven,
It’s so good to hear that! We’re really glad the freshness and flavour are hitting the mark for you, our chefs put a lot of heart into making sure every meal feels like a proper treat.
Svar från Calo UK
Hi Aleksander,
That’s exactly what we love to hear! It’s great to know the food is hitting the spot and that our deliveries are keeping things nice and easy for you.
Svar från Calo UK
Hi Emma,
It’s so good to hear you’re enjoying the food! We’re really happy that the service and deliveries are hitting the mark for you too. There’s nothing better than knowing we’re making your mealtimes that bit easier.
Great Food, Exceptional Service, Worth the Premium
I’ve had a really positive experience with Calo overall. The food is consistently tasty and the macros are well thought out and high protein, which makes it easy to stay on track nutritionally. I like the fact that you can see individual ingredients and customise them. Their customer service is excellent, they’re responsive and genuinely seem to take feedback seriously.
I also really appreciate that their delivery is handled in-house and done daily, which makes the meals feel fresher and the whole experience more reliable than other services I’ve tried. They’re deliver straight to my door instead of my apartment lobby.
They’re a bit more expensive than some alternatives, but the overall quality and experience make it worth it for me. When they found out I’d recently had surgery, they even sent me a care package, which was a really thoughtful touch and honestly above and beyond what I expected.
5 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Anan,
It is truly heartwarming to hear about your experience! Thank you for sharing such a detailed and kind review.
We are so glad that our high-protein macros and customisation options are helping you stay on track. It is also great to know that our in-house daily delivery is providing that extra level of freshness and reliability you deserve, getting those meals straight to your door makes all the difference!
Most importantly, we are delighted that our team could support you during your recovery. Sending that care package was the least we could do, and we’re so happy it brought a bit of comfort during your post-surgery period. We truly value having you as part of the Calo community.
Convenient, healthy meals you can tailor to your macros
I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your macros and nutritional goals, which makes it much easier to stay on track. Delivery has been reliable and the variety keeps things interesting so it doesn’t feel repetitive. It’s made eating well during busy weeks much easier. Definitely recommend if you want convenient, nutritious meals without the hassle of cooking.
3 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Gwen,
It is fantastic to hear that Calo is making your busy weeks that much easier! We truly appreciate you sharing such a positive recommendation.
We know how difficult it can be to find a meal plan that balances nutritional goals with actual flavour, so hearing that you find our meals genuinely tasty is a huge win for our chefs. It’s also great to know that our macro-tailoring and reliable delivery are providing the hassle-free experience we strive for.
Keeping things interesting and varied is one of our top priorities, so we're thrilled you aren't finding the menu repetitive!
Badd
Bad. Bad bad bad. Food quality and taste has gone off a cliff since they were Fresh Fitness Food. FFF was elite, CALO is just another basic microwave meal package deal. You can’t personalise macros. Can’t speak to anyone. And I cannot stress how bad the food tastes. How can you get rice and chicken wrong?! Not for the money. Steer clear.
4 december 2025
Omdöme utan inbjudan
Svar från Calo UK
Hi Kiesha,
I am genuinely sorry to hear that we’ve fallen so short of the standard you experienced with Fresh Fitness Food. Your feedback regarding the taste and the difficulty you've had with macro personalisation is concerning, and it’s clearly not the level of service we aim to provide.
We want to make this right and address your concerns directly. A member of our senior team will be in touch with you shortly to discuss your experience and help resolve these issues.
Yummy meals
Yummy meals, love that I can customize them to remove anything I don’t like!
4 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Shadia,
That is brilliant to hear! We are so glad you are enjoying the meals and making the most of the customisation features.
There is nothing worse than picking a great-sounding dish only to find an ingredient you don't like, so we love that you’re tailoring your plan to be 100% yummy every time. It’s all about making healthy eating as effortless (and delicious) as possible!
Food safety/quality control concerns
Last week, I found a real bug (a moth!) in my meal, and today I found a sharp piece of plastic. Completely unacceptable, and wish I hadn’t paid for the full month in advance. Will not use again.
Update: Calo have been in touch and offered reassurances, as well as a refund. Both appreciated.
3 mars 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Isaac,
This is absolutely not the experience we want for our customers, and I completely understand your frustration, especially having paid for the month in advance. We take food safety and hygiene with the utmost seriousness, and I will be escalating this to our Quality Assurance and Culinary teams immediately for a full investigation into our packing and preparation processes.
A member of our senior management team will be in touch with you shortly to discuss this directly and ensure this is resolved properly.
Deliberate incompetence
I pay for the customised macros and have provided and agreed total macros per day with their nutritionist but for a year now, they consistently get my macros wrong by a significant amount. Initially i thought it was a one of mistake, but it kept happening. I was assured that the problem had been fixed, but it kept on happening. Months later i accepted that this is just incompetence. But it is now over a year and still the same issue, I am left to finally accept that it is beyond incompetence but deliberate and intentional that Calo gets my macros wrong all the time. If there was a suitable alternative out there in the market I would have readily jumped ship.
26 februari 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Paul,
Thank you for taking the time to leave a review.
I completely understand the frustration. I've taken a look through the communication from our side, and I will speak with our nutrition team to get this sorted for you.
I can see we have sorted your issue, but we want to make sure we get this right moving forward.
Please bear with us, and someone will be in touch in the next few days.
Best,
The Calo Team
Great service
Great service! Lots of choice, good quality and especially like the ability to customise/change meals. Good customer service should anything go wrong too. Much higher quality and bigger potion sizes than other meal services I’ve tried
19 februari 2026
Omdöme utan inbjudan
Svar från Calo UK
Hello,
Thank you so much for the fantastic feedback! We are thrilled to hear that Calo is standing out for you, especially when it comes to our portion sizes and food quality.
It’s great to know that you’re making the most of our customisation features to keep your menu exactly how you like it. We also really appreciate your shout-out to our customer service team, we aim to be as helpful and responsive as possible whenever you need us.
Knowing that we’ve topped the other meal services you’ve tried is the best motivation for our entire team.
The quality of the food is super good…
The quality of the food is super good and I’ve been really enjoying it. I’ve tried other food services like Simmer but Calo is by far the better one. Deliveries are done daily and food is fresh, high quality, and gives me the high protein that I need
11 februari 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Jav,
Thank you so much for the fantastic feedback. We are thrilled to hear that you’ve been enjoying the quality of the food and that Calo has stood out as your favourite choice.
It’s great to know that our daily deliveries are making a difference by keeping your meals fresh, and that our focus on high-protein options is providing exactly what you need to hit your nutritional goals!
Best meal delivery service I have used
Very high quality food. Great taste and always very fresh. Deliveries are always reliable. By far the best meal delivery service I have used. Not the cheapest but definitely worth the money. I wouldn’t go back to using anyone else. Customer service is 5* too.
4 februari 2026
Omdöme utan inbjudan
Svar från Calo UK
Hi Vicky,
Thank you so much for the fantastic feedback! We are thrilled to hear that Calo is standing out for you, especially when it comes to our portion sizes and food quality.
It’s great to know that you’re making the most of our customisation features to keep your menu exactly how you like it. We also really appreciate your shout-out to our customer service team, we aim to be as helpful and responsive as possible whenever you need us.
Knowing that we’ve topped the other meal services you’ve tried is the best motivation for our entire team.
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