Saxtons Omdömen 

5 643
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really positive experience with Saxons overall. Tiean stayed in constant contact with us throughout the process, keeping us updated at every stage, which we really appreciated. Aymane was also incre... Se mer

Betygsatt 4 av 5 stjärnor

Whilst Saxtons are a very professional organisation and offer exceptionally good vehicles the sale process takes far too long. You are just sitting around for ages. It took over 3 hours when collectin... Se mer

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Had a great experience with Saxons Cars from start to finish. Everything went smoothly and the whole process was straightforward and hassle-free. A big thank you to Stephen and Aymane fo... Se mer

Betygsatt 5 av 5 stjärnor

Stephen was amazing. Approached with a calm and respectful manner, something you don’t always get with car dealerships. He was honestly just great, so thank you. Aymane was great for the admin side of... Se mer


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(5 643)

892 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very professional service

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Debra,

We're so pleased to hear you had a good experience with our team.

Thank you for choosing Saxtons, we're wishing you all the best in your new car.

Betygsatt 5 av 5 stjärnor

My sales lady

Very experienced and very good at explaining things over all I was very happy
A good sales lady!

4 september 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Tracey,

Thank you for taking the time to leave such positive feedback, we are so pleased to hear our team were helpful with your sale.

We're wishing you all the best in your new car!

Betygsatt 1 av 5 stjärnor

They take deposite £500 abd i can't…

They take deposite £500 abd i can't even look car i give them deposite . From 1 year im chaseing for my deposite and they keep promise that they gonna give me back now is year im still waiting for my deposite nothing happend im still fighting for it . Please care ful some one pay deposite they not nice people . Even staff not reply your call this my hard working money i will take back they got my recipet and everything they need Please careful guys.

3 september 2026
Logotyp för Saxtons

Svar från Saxtons

Thank you for your feedback. We’re sorry to hear that you’re disappointed with your experience and understand your frustration regarding the deposit and the communication you’ve received.

We would like the opportunity to look into this further and ensure the matter is reviewed appropriately. Please contact our Customer Care team at customercare@saxtons.co.uk with your details so we can investigate this for you.

Thank you for bringing this to our attention.

Betygsatt 4 av 5 stjärnor

Quick turnaround

The feeling I got when dealing with Saxtons was a typical car dealership, get the customer in, and get the car out as quickly as possible. I had to insist about a few days delay in picking the car up, which shouldn’t have been the case. They are a very quick turnaround company, which feels like it is commission driven, and get the customer out the door. They need to think about the customer experience more.

2 september 2026
Logotyp för Saxtons

Svar från Saxtons

Hi Graham,

Thank you for taking the time to leave such honest feedback, we really appreciate this.

We will be taking on this feedback and letting our Customer Care and Sales managers know in order for us to do better in the future.

Thank you again for choosing Saxtons.

Betygsatt 4 av 5 stjärnor

Great online detail provided for the…

Great online detail provided for the vehicle. Great customer service Ismail and Jenna. The transaction was very smooth. Would recommend & buy from them again.

Regards
Christopher

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Christopher,

Thank you for taking the time to leave such positive feedback, we will be sure to pass it on to the team.

We're wishing you all the best in your new car!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Lee,

Thank you for taking the time to leave such positive feedback.

Wishing you all the best.

Betygsatt 5 av 5 stjärnor

Great Dealership

Great, smooth, and intelliget advisors

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Jino,

Thank you for taking the time to leave such positive feedback, we will be sure to pass this on to the team.

Wishing you all the best in your new car.

Betygsatt 5 av 5 stjärnor

Great selection & attentive staff

I bought a Defender 110 from Saxtons, my second vehicle from them, and the whole team were fantastic throughout but especially Ish who took me through the process seamlessly and painlessly!

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Alex,

We're so pleased to hear your experience has been brilliant both times you've returned to us.

Thank you for choosing Saxtons, we look forward to assisting you again in the future!

Betygsatt 5 av 5 stjärnor

Jenna and Ish we’re great

Jenna and Ish were really friendly and helpful. Delighted with my new car, would recommend!

31 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Basher,

Thank you for taking the time to leave such positive feedback.

Wishing you all the best in your new car!

Betygsatt 1 av 5 stjärnor

On the day we picked up our range rover

On the day we picked up our range rover
It had damage to the rear bumper and dents in both sides on the doors tiean was Lovley and said she would put the defects right 10 days later the car was delivered still with the dents. And a poor repair some kind of smart repair to the bumper
The driver was a lovely guy spoke to teain again she’s said either take it from Leeds to Chelmsford and they would repair it or I arrange the repair and send them the invoice she said she would email this over the email never came so I’m going to pay for it myself it’s a real shame we buy a lot off cars each year and I truly expected better from them the cars is a really in great condition except the body work which they told me had been damaged by there drivers moving vehicles around when you pay 83 k for a car you would not expect this we have phots off the damage both at the dealers and on the transporter out side our house so there’s no getting away from it

24 augusti 2026
Logotyp för Saxtons

Svar från Saxtons

Hi Andy,

Thank you for your feedback and for choosing Saxtons again. We’re sorry that the vehicle was not delivered in the condition you expected, particularly given your previous experience with us.

If you would like to raise this internally, please feel free to reach out to our Customer Care team at customercare@saxtons.co.uk.

Thank you again for bringing this to our attention.

Betygsatt 3 av 5 stjärnor

Purchase two vehicles of you first…

Purchase two vehicles of you first purchase, not a problem second one quite a lot of effort

29 augusti 2026
Logotyp för Saxtons

Svar från Saxtons

Hi Paul,

Thank you for your feedback and for choosing Saxtons for a second vehicle. We appreciate you raising this with us and will take your feedback on board to help improve the customer experience.

If you require any further support please contact customercare@saxtons.co.uk

Thank you again for your continued business.

Betygsatt 5 av 5 stjärnor

Saxton 4x4 Aftersales

We recently had to book our car in with Aftersales and only thought it fitting to leave a positive review due to such a great experience dealing with a gentleman call Louis Hayes.
when we needed some help/guidance in getting an issue with our car sorted. He was incredibly helpful from start to finish and went out of his way to fit us in and get the car looked at as quickly as possible for such a more than reasonable price. He was absolutely amazing!!

Louis kept everything straightforward and made the whole process much less stressful. Most importantly, the car is now fixed and working perfectly.

We really appreciated the level of service and the effort he made to help us. A big thank you to Loui, an absolute credit to Saxton 4x4 and someone we would happily recommend.

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi,

Thank you for taking the time to leave such positive feedback for the team, we will be sure to pass this on to them.

Wishing you all the best!

Betygsatt 5 av 5 stjärnor

Got great service

Got great service, Ishmael was amazing!

29 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Roger,

Thank you for taking the time to leave such positive feedback, we will be sure to pass this on to the team.

Wishing you all the best in your new car.

Betygsatt 5 av 5 stjärnor

Great service at Saxton's

Great service at Saxton's. Mohammad was very friendly, approachable and helpful. He and Jenna did a fantastic job with our questions and purchase. Highly recommend them to anyone looking for a great car and experience.

29 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Natalie,

We're so pleased to hear that you had such a great experience with the team, we will be sure to feed this back to them.

Thank you for choosing Saxtons, wishing you all the best in your new car!

Betygsatt 5 av 5 stjärnor

Tom was brilliant again

Tom was brilliant again, just as he was went we bought the last one.

28 augusti 2026
Logotyp för Saxtons

Svar från Saxtons

Hi Andrew,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the team.

Wishing you all the best in your new car!

Betygsatt 5 av 5 stjärnor

From start to finish

From start to finish, everything was smooth, honest, and such a pleasure. They are truly kind, helpful, and treated me with so much respect. No hassle, no hidden costs — just fair advice and great service.

They took all the time to explain everything clearly, answered every question, and made buying my car so easy and stress-free. You can tell they truly care about their customers. The car is perfect and exactly as described!

Thank you so much, Mo and Jenna! You’re both wonderful people. I’ll definitely come back and recommend you to everyone I know. 100% best dealer experience ever!

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Vinothkumar,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the teams.

Wishing you all the best in your new car!

Betygsatt 1 av 5 stjärnor

Absolutely disgusted with service

Absolutely disgusted with service
They did not asked me how much I want to pay for reservations
They charged me £1000 and said they can’t refund me bcoz I no more want to buy with them

They should have deducted their admin charges and paid rest of my hardwork money

Without any purchase I have paid them £1000 for nothing

28 augusti 2026
Logotyp för Saxtons

Svar från Saxtons

Thank you for sharing your feedback. We’re sorry to hear that you’re disappointed with your experience and understand your frustration regarding the reservation fee.

We appreciate you raising your concerns, and we would be happy to review the circumstances surrounding the reservation with you directly. Please contact our Customer Care team at customercare@saxtons.co.uk so we can look into this further.

Thank you again for bringing this to our attention.

Betygsatt 5 av 5 stjärnor

Great service

Calm, relaxed sales staff with zero pressure. Great selection of cars and professional showroom.

28 augusti 2026
Logotyp för Saxtons

Svar från Saxtons

Hi Andy,

Thank you for taking the time to leave such positive feedback, we will be sure to pass this on to the team.

Wishing you all the best!

Betygsatt 5 av 5 stjärnor

Great experience with Tom

Great experience with Tom

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Amir,

Thank you for taking the time to leave such positive feedback.

Wishing you all the best in your new car!

Betygsatt 5 av 5 stjärnor

Mo and Andy were so unbelievably helpful!!

Mo and Andy were so unbelievable helpful in getting my new car, any questions or reservations I had they would go out the way to find out the answer for me to help me out, I never normally write reviews but the customer service was one of the best I have received I just had too, I will be coming back in the future to them when I will get another car, couldn’t recommend enough.👌🏽

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Saxtons

Svar från Saxtons

Hi Joe,

We're so pleased to hear you had such a great experience, we will be sure to pass this on to the team.

Thank you for choosing Saxtons, we look forward to assisting you again in the future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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