The Savile Row Company Omdömen 

11 585
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered through their US site and the shirt came from the UK. It arrived on the date I was given, and it fits perfectly, which isn’t always easy to get right when ordering clothes online, especially... Se mer

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Betygsatt 4 av 5 stjärnor

Bow Tie - not as good as expected. First, it wasn't clear from the product description that the bow tie was adjustable - I had to infer it. Second, the degree of adjustability was too small - it could... Se mer

Betygsatt 5 av 5 stjärnor

If you are going to treat yourself then nothing better than a high quality old fashion shirt, that stays the test of time

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Betygsatt 5 av 5 stjärnor

I recently purchased dress shirt studs from Saville Row -I am very pleased with them but I stupidly lost one of the stud backing screws. I contacted them by phone (speaking to a real person!) explain... Se mer

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Företagsinformation

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Om The Savile Row Company

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Men's Shirts, Suits, Chinos & Accessories By The Savile Row Company - finely tailored since 1938. 6 month No Quibble Guarantee. Buy the Best Men's Suits and Shirts Online For Worldwide Delivery.

It is our mission to provide customers with luxury clothing at affordable prices. We extend this same high standard across all aspects of our business – with particular focus on an exceptional level of customer service.

Based in the heart of London’s Savile Row – home to the world’s finest tailors – we have been crafting finely tailored clothes since 1938. The company is a family owned and run business, now in its 3rd generation.

Today, the business is run by Jeffrey and Lee-Anne together with a close-knit team. We have customers in over 120 countries and continue to offer a wide range of ready-to-wear and bespoke (Savile Row Custom Made) garments including men’s shirts, suits, silk ties and much more


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(11 585)

695 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Good quality product

Good quality product, particularly their linen shirts. Good communication and excellent presentation when goods arrive.

1 augusti 2026
Omdöme utan inbjudan
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Svar från The Savile Row Company

Thank you so much for your feedback. We’re delighted to hear you’re pleased with the quality of our products, especially the linen shirts.

Betygsatt 5 av 5 stjärnor

Excellent shirt and colour which I have…

Excellent shirt and colour which I have been waiting for since Christmas price brilliant with a discount

10 juli 2026
Logotyp för The Savile Row Company

Svar från The Savile Row Company

Thank you so much for your lovely feedback. We’re delighted to hear the shirt and colour were worth the wait, and even better that you were able to enjoy it at a great price with your discount. We really appreciate you taking the time to share your experience and hope you enjoy wearing it.

Betygsatt 1 av 5 stjärnor

Appalling customer service , poor product

Had another delivery of 3 for gifts , they were delivered lovely until i opened main black package to find them machine shredded Not degradable wear as per excuse from customer service along with " no refund" to which i did not ask for . I just needed help replacing items as i could not present as gifts in current state . But No !
Shockingly they were sighned off on packing !!!?. I want nothing from this place.

26 juli 2026
Omdöme utan inbjudan
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Svar från The Savile Row Company

We're sorry to read that you were disappointed with your experience.

After receiving your previous email, we responded to explain that the outer packaging used for our products is biodegradable, which can occasionally become damaged during transit.

We also offered to arrange a return and explained our current exchange process as you mentioned the sizing ordered was incorrect. Unfortunately we didn't receive a response to that offer.

If you'd still like us to help resolve this, please get in touch with a member of the team on service@savile-row.co.uk as previously done.

Betygsatt 5 av 5 stjärnor

The customer service was exceptional…

The customer service was exceptional when l needed to exchange an item for a different size. It was quick and easy. the shirts l ordered for my wedding were amazing quality and great value too.

1 juli 2026
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Svar från The Savile Row Company

Thank you for taking the time to leave a review. We really appreciate your lovely feedback and we are glad we could play a small part in such an important event.

Betygsatt 5 av 5 stjärnor

First class - Quality and Service

First class . I have been looking for a particular shirt for a long time. Found what I was looking for at Savile Row. Ordering was easy. Also the deatils about size was extremely helpful

7 juli 2026
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Svar från The Savile Row Company

We’re delighted you finally found the shirt you’d been searching for — it’s always great to hear when a customer discovers exactly what they had in mind. We’re also pleased the ordering process felt easy and that our detailed sizing information helped you choose the right fit.

Betygsatt 5 av 5 stjärnor

Excellent gift for my son

Excellent gift for my son. Great customer service.

30 juni 2026
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Svar från The Savile Row Company

Thank you for your lovely review. We’re delighted to hear the gift for your son was a hit, and it’s wonderful to know you had a great experience with our customer service.

Betygsatt 5 av 5 stjärnor

Great product

Great product, great price, and they delivered to Hong Kong quickly and efficiently.

30 juni 2026
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Svar från The Savile Row Company

We’re so glad your order arrived promptly and met your expectations. we appreciate you letting us know.

Betygsatt 5 av 5 stjärnor

Elegant quality

Efficient website and speedy delivery, even across the pond. Tuxedo shirt was as well made as expected and button studs were nicely packaged.

29 juni 2026
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Svar från The Savile Row Company

We’re pleased to hear you are happy with your purchase. Thank you for taking the time to share your thoughts — it means a great deal to us.

Betygsatt 5 av 5 stjärnor

Great price and delivery on time

Great price and delivery on time. Needed shirt button extender

6 juli 2026
Omdöme utan inbjudan
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Svar från The Savile Row Company

Thank you for your review — we’re glad to hear the shirt button extender was exactly what you needed. the shirt button extender was exactly what you needed and you found the price great and your order arrived on time.

Betygsatt 5 av 5 stjärnor

Great online service

Great online service, with quality shirts at a reasonable price.

6 juli 2026
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Svar från The Savile Row Company

Thank you for your review — we’re delighted to hear you enjoyed the online experience and are pleased with the quality of our shirts.

Betygsatt 5 av 5 stjärnor
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Svar från The Savile Row Company

Thank you for your feedback — we’re delighted to hear you’re pleased with the product and found it competitively priced. We work hard to offer exceptional quality at great value, so your comments mean a lot.

Betygsatt 5 av 5 stjärnor

Perfect

The shirt I purchased is a perfect fit which is just amazing these days as far as sizing is concerned. I will purchase again when a special occasion requires an exceptional quality shirt.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för The Savile Row Company

Svar från The Savile Row Company

Thank you so much for your review. We’re delighted to hear your shirt fits perfectly — getting sizing right is incredibly important to us. It’s wonderful to know the quality met your expectations, and we truly appreciate your kind words.

We look forward to helping you again whenever that next special occasion comes around.

Betygsatt 1 av 5 stjärnor

Very very disappointed

Very very disappointed. I bought myself two extra slim fitting shirts a coupe a weeks ago. The first thing I noticed was they were not actually that slim fitting, let alone extra slim fitting. The arms on the shirts feel like they are from a normal shirt and they are massive. Over the past 2 weeks, which only equates to wearing them twice, I now now have loose threads in multiple places. They don’t iron half as well as some of the cheaper shirts I wear and the fabric feels cheap. I would definitely not purchase from this company again.

20 juli 2026
Omdöme utan inbjudan
Logotyp för The Savile Row Company

Svar från The Savile Row Company

Thank you for your order and taking the time to leave your review. We're sorry to hear that the shirts did not meet your expectations.
We want you to be completely satisfied with your purchase. You are welcome to return the shirts under our Sixth month Returns & No Quibble Policy for a full refund. Upon receipt of return , our team will inspect and action as advised.

Please do use the freepost address label provided with your order to make the return. As part of our standard quality control procedures, we carry out inspection of our stock, and find that the sizing and garment dimensions are consistent with our approved specifications. We do hope you afford us the opportunity to put this right.
If you should require any assistance with the return process, please contact our customer service team and we'll be happy to help.

Email: service@savile-row.co.uk
No quibble guarantee

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