Order came fast, was exactly like described, and will make a great addition to our Autumn/Winter hiking gear!
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This coat is wonderful! It fits perfectly and so comfortable to wear. I am 5'8" and 155 lbs. I ordered a large. It nicely lined with 2 deep pockets. Wish it had an inside pocket too. It hasn't rained... Se mer
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Ordering was easy, the poncho came quickly, and seemed to be good quality-it just wasn't what I wanted. I followed Saphirose’s return policy and sent an email to the address given on their website.... Se mer
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Absolutely perfect fit for my son to use when he is a passenger on my cargo bike. The ample and long poncho drapes over the rear cargo cage (called “monkey bars” on my Yuba Boda Boda), thereby protect... Se mer
Företagsinformation
Skrivet av företaget
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos. SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature. We make simple and chic ponchos, coats, jackets. Enjoy the kisses of nature!
Kontaktuppgifter
14726 RAMONA AVE NUM E9, 91710, CHINO, USA
- (541)-300-9496
- info@saphirose.com
- saphirose.com
4,4
Utmärkt
191 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb product
28 juli 2023
Great jacket!
The website was very user friendly, and the deal I got on the jacket was great. Shipping was quick. When I tried it on I absolutely loved it. It fit perfectly and I am really thinking of buying another color.
30 juni 2023
Svar från SaphiRose
Dear Customer
We appreciate your feedback regarding the fit of the item you purchased. We apologize for any disappointment this may have caused.
We strive to ensure customer satisfaction, and we are committed to resolving any issues you may encounter with your purchase. In this regard, we would like to inform you that we offer a free exchange service. If the item does not fit as expected, we would be more than happy to assist you with exchanging it for a different size or style that better suits your preferences.
Please reach out to our customer support team, and they will guide you through the process of exchanging the item. We want to ensure that you have a positive experience with our products, and we are here to assist you every step of the way.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to contact us.
Material is good quality look forward…
Material is good quality look forward to using the suit on a September Canadian fishing trip
12 juni 2023
I have no way to contact you
I have no way to contact you. I need to return this item. Please reach out to me.
5 juni 2023
Svar från SaphiRose
Dear customer,
Thank you for reaching out to us regarding your return request. We apologize for any inconvenience you may have experienced in contacting us. Our customer service team has been notified of your concern and has reached out to you via email. Kindly check your email inbox, including the spam or junk folder, for any messages from norafe@summermae.com.
We sincerely apologize for any delay in addressing your issue and assure you that we are committed to resolving it promptly. If you have any further questions or require immediate assistance, please feel free to reply to the email from our customer service team.
Thank you for your understanding, and we appreciate your patience.
It was exactly what I wanted
It was exactly what I wanted. The rain jacket is easy to put back in the pouch. I got it for an Alasken land and cruise 🛳 trip.
5 juni 2023
Good experience
Item was as expected. I'm really small but the small was still a little too big. Received very quickly which was great. I rarely order clothing on line but was ratified with this purchase.
30 maj 2023
Great product
Great product, timely service! I would order from and recommend SaphiRose to friends.
16 maj 2023
I had to return items for a smaller…
I had to return items for a smaller size and I was updated on every step
30 mars 2023
I purchased my poncho to travel in…
I purchased my poncho to travel in Europe. I was delighted to receive not only a beautiful poncho but one that is extremely well made. I would highly recommend!
21 mars 2023
coat I ordered…
I needed to return the coat I ordered because it ran small. But I never heard a word back from anyone except to give a review. I ignored the first request to give a review but not the second. It is a double breasted coat and I’ll turn it into a single breasted coat and wear it. It is a nice coat and the material seems good quality. However, I’ll never order from them again.
17 mars 2023
Well packaged and arrived 2 days early!
24 mars 2023
fast shipping and the PERFECT coat
fast shipping and the PERFECT coat. i'm a mailman and this thing keeps me bone dry!!
21 mars 2023
easy shopping and received my order in…
easy shopping and received my order in a timely manner
17 mars 2023
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