My purchase was made a year or two back, and I had not read any reviews before I made my purchase. I'd ordered a hot/cold tumbler with a dia de Los muertos design. I did receive periodic emails lettin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
False advertising!! Their website says “100% satisfaction guarantee”. In less than a month the coffee mug lid cracked in multiple places. The company would not send a replacement lid. Terrible custom... Se mer
Ordered 2 Christmas ornaments. They arrived after Christmas and they printed the customization backwards on one of them. I was expecting a colorful 3D ornament and got a plastic printed ornament. I sh... Se mer
Item ordered on Dec 1st with expected shipping receipt within 5-10 days as stated. Here it is Dec 24th and tracking info provided is unclear. It may be in the States, or not. Never order from this pla... Se mer
Företagsinformation
Skrivet av företaget
A tumbler with 10.000+ Inspired Designs that fit in your lifestyle from a breakfast smoothie to hot tea
Kontaktuppgifter
2,7
Dålig
111 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They used someone else's cup photo…
They used someone else's cup photo trying to pass it as their own work and the product I received was completely different and very cheap looking.
29 oktober 2021
Saniede Shop deep in misinformation and outright lies
Ordered a product from them on 09/16/2021, today is 10/23/2021 and was told it would be another month, but they did say they could refund me. A month ago they told me it was being shipped. I wouldn't trust them too much. They have given out misinformation multiple times.
This is from an e-mail they sent me on 09/17/2021 and haven't received it yet...
Thank you for trusting & purchasing our product.
After checking again your order information, we have been processing your order and it will be available for the next step in 5 to 7 business days.
Because our products are all made-to-order with the most detailed care, so the process takes time.
On the other hand, we want to keep in touch with you to take care of our customers and update all latest news about our products for you. So please whitelist this email address so you can get all the necessary info.
Your most recent order will be shipped ASAP. If you have any questions about your order, please email customer support:
Customer experience is at the core of our business, so we'd also really love to hear from you.
Welcome to our community!
Thanks for your trust.
Be Happy!
Saniede Shop cannot be trusted. As of 11/22/021, I am still waiting for the product ordered 09/16/2021.
23 oktober 2021
Omdöme utan inbjudan
Products are nice but customer service…
Products are nice but customer service is non existent. They don't respond in a timely manner or at all. They do not keep you updated regarding a shipment's arrival. My item took over one month to arrive and I did not receive any updates, explanations or apologies.
18 oktober 2021
Omdöme utan inbjudan
I hope to never shop with this retailer…
I hope to never shop with this retailer again. It took 30 days to receive my order, and the product I received is a cheap and shoddy version of the item listing I purchased.
For reference, I purchased a graphic T-shirt and was very disappointed by the quality of what finally came in the mail. The material is slippery/shiny and there's no information on what the fabric is made of (there's no tag on the product and also no information on the web listing). Rather than a heat transfer design that's pressed onto a cotton t-shirt (what the listing looked like), the design is badly printed INTO the fabric (??). It looks like the material that is used to make company/corporate tablecloths that are used at trade shows and conventions. Additionally, the design itself is blurry and oversized...
I was going to contact customer support asking for a refund, when I noticed that their refund policy is void 30 days after you PURCHASE your product. Convenient, since it took 30 days to receive the product... This is particularly frustrating because it wasn't until I contacted their customer service team to inquire about my order status that I received any processing or shipping notifications from the company. I had the impression that my order hadn't been started until I reached out asking for an update...
I was SO eager and excited to receive this product as I was hoping to wear it for a particular event, but I am thoroughly upset over the whole experience.
7 augusti 2021
Omdöme utan inbjudan
Easy to order and they kept me posted…
Easy to order and they kept me posted on delivery. Excellent service
23 juni 2021
Ordered a mug for my grandsons teacher
Ordered a mug for my grandsons teacher. It had A line down the mug what was not featured in the picture on the site. Contacted the company and they said it was a normal overlap. I think not would not recommend this website. Wish I could upload a picture on this review. They are so wrong for this. I will never order from here again. Disappointed!
18 juni 2021
Omdöme utan inbjudan
The cup it’s okay
The cup it’s okay, Not too thrilled about it, the bottom metal part of the cup is bent, and the graphic it’s a little blurry. I ask for a fast delivery and even paid extra for it, it only tells you when the cup will arrive after placing the order. And even then there was no fast delivery date. The cup arrived a month later. The worst part was that this was supposed to be a gift.
17 juni 2021
This is a special gift for adult…
This is a special gift for adult grandkids. I can't wait for them to love it as much as I did.
Thank you for great customer service, keeping me up to date.
Thank you
16 juni 2021
Svar från Saniede Shop
We are incredibly grateful that you took the time out to share your feedback with our company. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience, it means the world to our entire team!
We look forward to serving you again soon.
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