Samlocksmithmiltonkeynes Omdömen 

Please listen to the others. I hadn’t seen these reviews until afterwards. Used this company yesterday.

Quoted £59 by dispatch- even though he knew the exact issue.
Then a guy pulls up in an old Mercedes with a tool box- no ID no uniform and English wasn’t the best to be honest. Not professional and clearly not a company as most arrive in vans displaying the company details. These are clearly people who know what they are doing but aren’t professionals at it.

Tells me £150 to open the door (it took 10 minutes) but apparently that’s because he is a pro now and that’s why it’s so quick (totally irrelevant point he made).

Regardless £150!

£140 for the new high security lock. Plus £50 for his labour.

£334 for a replacing a lock is actually insane and everyone I’ve mentioned this to have been gobsmacked!

I just clicked on the first company that came up on google as I was desperate to get back in.

PLEASE AVOID, there clearly is no set price as you can see in these comments everyone has been quoted differently.

Scamming on people desperate to get into their homes is wild.

I can’t find this company on company houses or anywhere else so they are clearly not official nor registered. I will be trying to pursue this.

Further to my bad experience on 27/09/24. I am still waiting for a vat receipt for my £380 bill.

Still waiting 30/10/24. Is this firm registered !

Would give zero if i had the option. Charged call out fee even though they advertised free call out. Added £120 labour for 35 mins work. Had to replace the lock at £75. I asked for a copy of the invoice with a breakdown of the charges but I still did not receive this after giving my email twice and following up with promises to send it. Save yourself the stress and find a reputable company to assist you.i wish i had read the reviews before.

I wish I could leave zero stars. This company is full of con men. Quoted approx £100 to sort out broken lock on the front door of my 94 year old father’s house. He is also disabled and going blind. Ended up charging him £682 for an hours work including fitting a new lock. He was so frightened and flustered and so feeling intimidated he paid. Avoid at all costs. They prey on vulnerable people. This work was carried out by Sam locks in Farnham btw.

I wish there was a Lower rating. The person on the phone quoted £59/- to open a UPVC door. Turned up saying this will cost 190/-, i negotiated to £150/- and asked him to just open the Lock. The guy started damaging the PVC door and i intervened and asked him not to damage the door. Long story short the door was opened but it is in a mess, i am lucky it didn't break the Glass had i not stopped the guy.

Avoid Avoid Avoid !!. these are Cowboy Locksmiths. I wish i had checked the Reviews online earlier.

UsedSamlocksmiths Farnham *avoid!-quoted £65 to remove old lock & £35 to replace over the phone (key was broken 5 lever mortice) -was here 50minutes -drilled out old lock & replaced & left his mess for us to clear up & started to add to charge bit by bit -lock price more, removal more -charged£380! -nearly 4 times price quoted

DO NOT USE !!!!! This company must be a SCAM. The ones I called said they were Guildford based, are they using someone else's logos etc? Anyway, on the phone they quoted me £59 for labour only if they can fix without needing any parts, it was only a small UPVC door lock issue.
They then tried to charge me £532 after turning up!!! When I told them I'll need to think about it and will let them know tomorrow, they left the door dismantled and so I couldn't shut it overnight ! When I called the office they said they'd sort it out. They never did anything. So I called the Engineer, eventually he agreed to come back within 1 hour, he never showed up !!
AVOID AND REPORT !!

THE WORST!!! cannot express this enough this company is the biggest scam do not go with them. They told me over the phone the new lock was going to be £27 (should've known this was too good to be true) then when the guy got there, not in uniform like they advertised on their site and absolutely zero communication as to what he was doing. Then in the end charged us £59 for labour (that's fine as this is standard) and £89 for a temporary lock that we cannot use and will last only a week, had no choice but to pay this since he drilled through my original lock. Called the company and complained about this, they said fine and I don't have to pay any more, I asked for a written conformation about this to avoid what happened previously. Then after calling they said they did not agree with me on this and literally stopped taking my calls. Absolute worst company, reporting them as a scam right now.

Used the Brentwood branch. Complete scam. Quoted £60 over the phone to replace a lock on a UVPC door. Guy turned up, drilled a hole in the door and said it would be £180 to replace the lock. When we complained he became quite aggressive, awful experience, paid up as just wanted him gone.

We called the locksmith out to help us unlock a window and supply a key based on the fact they say no call out fee. He turned up quickly then instead of supplying a key picked the lock to open the window. He was there for 5 minutes and asked for £99. My husband bartered him down to £69. Dont use unless you have a fixed price prior to arrival. They do not have a free call out!

AWFUL! DO NOT USE THEM. Daylight robbery literally. The head office guy hung up on when I wanted to speak to the manager Sam. I fell for this trap twice & got robbed. We need to sue this company for fraud and misrepresentation. The guy they sent to the house was scary looking & he said he wont leave until he got the payment, I felt like he was ready to beat me up so I ended up paying him when I was quoted something completely different.

Samlocks Bedford. My wife was out and came back to find the front door lock had failed. This company claims to have a free call out and transparent costs. They quoted £60- £70 over the phone. Took 2 hours to turn up, stayed for about 45 minutes, fitted a cheap lock (value £30-£40). Charged £238. No invoice left. I phoned them up and asked for an itemised receipt. Nothing received. This is an unregulated company. AVOID

I came home the other day and as I went to go back out my door the handle came off I my hand so in panic I phoned this lock smith .. sams lock smith based in Northampton. I said to the bloke on the phone I had walked in then went back out and the handle came off in my hand I said how much is it going to cosy he said £59 Labour charge and £29 for handle so being late in the evening I needed it fixed he said be about 35 minutes.
After 10 minutes someone called wasn't the same bloke I spoke to he said I'll be with you in about 40 minutes. 1 hour past amd he came I showed him the handle.. all he had on him was a tool bag with genral house hold tools we all keep he went to get his stuff out of the bag I said hold on how much is this going to be... and he turned round and said £150 plus £59 for labour I said no I don't think so I'm not paying £150 for a handle! He tried to say the barrel needed doing as well luckily my dad just pulled up and heard him say about the barrel my dad said no it's just then handle and the bloke stuttered... so I said how much he said £150 so I said that's not what the bloke said on the phone ... he then tried to say I hadn't told the bloke on the phone what was wrong... I said yes I did because I knew what had happened the handle came off in my hand so I need a new handle and the bloke quoted me £29 . Then he just stood there on his phone for a couple of minutes.. so I turned to my dad and said we'll they advertise no call out charge so we will just leave it.. the bloke picked up his bag of house tools and walked off... this company are con artists and im lucky my dad turned up so he could see I was not on my own....and that I was not about to be ripped off.. make sure you avoid or if they do come out before they start taking things apart ask him what he is charging because its different from what is being said on the phone!

Samlocks Crawley. DO NOT USE THIS COMPANY!! Firstly they claim on their website that there are no call out charges. Not true. We were charged £50 (cash) for a worker to stand on the doorstep for 5 minutes trying to upsell us a new door. Apparently the “no call out charge” only applies if they actually carry out any work. This is not specified on their website and is misleading. We were also quoted £500 to replace a Yale lock with a UPVC multilock. £500!! For a job that shouldn’t cost more than £200 at most including the lock.

Please do not give this company your business. There are lots of better, more honest and affordable locksmiths in the area. This company are opportunistic and incredibly overpriced. I shall be contacting Trading Standards to report the misleading claims on their website.

I used the Northampton branch (wwwsamlocksmithnorthampton) of this business, Sam’s Locksmiths. I was given a price over the phone, by Sam, to change locks in relation to a bailiff visit two weeks in advance of today. Today, the locksmith that visited the property told me a price that was £115’s more. I obviously questioned the charge with the locksmith who told me that he doesn’t actually work for Sam’s Locksmith but another firm. Due to the fact that I needed the work completed, I had to agree on the price but contacted Sam. He was very rude, refused to answer why he told me a wrong price and told me that the price is now the price then pretty much put the phone down. I would most certainly recommend everyone NOT to use this company and wish I’d read some of these Trust pilot reviews because I should not have used them.

Used the Maidenhead branch to fix my door. Absolute crooks. Charged me £120 (inc VAT which i suspect they’re not actually registered for) only for a guy to turn up and replaced a spindle which broke after 1 day). Cost me hundreds to fix the issue afterwards. Definitely avoid. Will be contacting trading standards.

Daylight robbery. Quotes £69 to open a front door with a broken key. The guy then proceeds to annihilate the lock, knowing nobody could leave their home unsecured he then proceeded to charge a further £ 144 for what appears to be a £20 lock anyone can buy from b and q. Be aware

Called Sam's locksmith and they actually send out go locksmith? Website says call out within half an hour and no hidden fees. Not here within half an hour so I called and they said 25 more mins, I cancelled and then they kept calling back and hassling for a cancellation fee!? None stop call. Called up for the cancellation fee back, as my husband paid it to get the guy off our back. The man on the phone kept hanging up on me when all I was asking what happened and why I called Sam's but I paid Go, didn't even get around to asking for any money back! Rude guy and just kept cutting me off now won't answer

DO NOT USE! would give 0 if I could.
Wanted the locks on my 75 year old mother’s house. Quoted £115 for both locks. 30 min response time, 2 hours later he turns up. Asks me what level of security I want, low medium or high. Obviously high. Then quoted me a different price didn’t give me a total, should have asked. £626 later. The one lock doesn’t work. Called them back to complain sent the same guy out told me it was my fault for not having the key straight! Refused to change the lock I asked for a refund and told them to take the out, they said it didn’t work like that in the locksmith industry as they couldn’t resell the lock. Sprayed some WD40 then asked if I could move his car! Promised to come the next day to change the lock, didn’t. Rude, aggressive. They give immigrants a bad name. Do not use. Had to call someone else to come and correct it. The list of errors that have had to be corrected is extensive. The ‘high’ security lock was £11.70 online and poor security. STAY CLEAR! You have been warned.
Civil case and trading standards informed and prepared.