I had a BNIB S25 ULTRA 512GB & went on recycling comparison site --Sala Phones came out as top offer, decided to sell phone to them. They sent a prepaid postage package which was no good as Royal Mail... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Did exactly as described. Pre paid tracked packaging arrived nxt day. I returned my device exactly as I described it, was received and agreed payment amount showed up cleared in my account a day later... Se mer
Företaget har svarat
Offered the best price I could find online for my phone trade-in. Received the packaging and pre-paid postage label the next day. Within 48hrs I was paid the full amount direct to my bank account. Ema... Se mer
Företaget har svarat
Good price, good communication I was always aware what was happening from when they received the phones up until payment. I used to use SELLMYPHONE but last time they delayed payment by 1 week so now... Se mer
Företagsinformation
Skrivet av företaget
Sala Phones is a long-established and trusted mobile phone purchasing company, dedicated to helping customers unlock value from their unwanted devices. We offer a guaranteed price promise so customers can feel confident that the value offered for their device will not change, ensuring complete peace of mind throughout the process. In addition, Sala Phones provides same-day payment, meaning customers receive their money quickly once their device is received and checked—making the entire experience fast, efficient, and hassle-free. To make the process even easier, Sala Phones offers free shipping labels or request a freepost pack, which includes everything needed to safely package and send their phone without any stress or extra expense. Find our competitve offers on www.compareandrecycle.co.uk
Kontaktuppgifter
Rochford, Storbritannien
- support@salaphones.co.uk
- salaphones.co.uk
4,7
Utmärkt
985 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service, thank you! :-)
Ref: T-28775
Very impressed with service - literally had the funds the same day the device was received and checked over by their team. Would definitely use their service again, thank you! :-)
12 mars 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a positive experince with us.
Let us know if there is anything else can do for you.
Thanks again,
The Sala Team
Always excellent timing
Always excellent timing, received device checked and paid within 24 hours of posting for order T-28778
13 mars 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a positive experince with us.
Let us know if there is anything else can do for you.
Thanks again,
The Sala Team
Excellent Service
Excellent price, great communication, fast payment on the same day as hey received my phone. i would be happy to recommend and do more business with them. T-28781
11 mars 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a positive experince with us.
Let us know if there is anything else can do for you.
Thanks again,
The Sala Team
Brilliant!
They offered me a brilliant price for my iPhone 13 and I received the money very quickly too once they received it. Thank you 😁
T-28711
10 mars 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a positive experince with us.
Let us know if there is anything else can do for you.
Thanks again,
The Sala Team
Excellent Service
Excellent Service, great communications. Paid me the same day as receiving my phone. The amount was exactly what they quoted me no messing around! D-270225
27 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Excellent fast payment no problems
Excellent fast payment no problems
18 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
reference T-27669
What an amazing experience, so quick , clear an pleasant, will definitely use them again
17 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Gives you the best price and it’s quite…
Gives you the best price and it’s quite money going into the bank
17 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Wow! Great company.
Wow. This was an amazing transaction. I got a fair price quoted for my phone. They sent me a package to post my phone in. Then a couple of days I got paid!
I would highly recommend Sala phones.
I sold my phone with no fuss at all.
15 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Excellent experience
(Order T-27628)
I had an excellent experience with Salas Phones. They provided clear information at every step, and everything went exactly as promised. I received the agreed amount on time, with no issues. I highly recommend their services.
13 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Sent a brand new iPhone 16 pro max…
Sent a brand new iPhone 16 pro max sealed in the box and the original quote was accepted today which I'm very happy with (best offer on the market) I received the payment confirmation email at around 16:50 so currently awaiting payment. Hopefully it's in the bank tomorrow! (T-27556)
10 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad you have had a postitve experience with us when trading in your unwanted device.
If you need anything else, please contact us.
Thanks,
The Sala Team
Sold my phone (T-27530)
Edit: it appears though I responded as guided to their automated emails that these were not received. I was able to register on their website, email them through site and they responded quickly, however concerning that several emails over various days were not received.
However once cleared up they were fast, efficient and helpful
5 februari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for leaving us a great review!
We are glad this is all cleared up and has since been looked into by our IT team and fixed. We always aim to respond to all customers as soon as we can.
If you need anything else, please contact us.
Thanks,
The Sala Team
5 Star
Great service paid on the same day they received the phone would definitely recommend
4 februari 2025
Omdöme utan inbjudan
Sala Phones was amazing!!
Sala Phones was amazing for me! They were extremely helpful, and their communication was excellent! Not to mention how speedy the whole process was, I will always use Sala Phones from now on. Highly recommended for anyone else!
29 januari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for your great feedback!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thanks,
The Sala Team
Very fast service
Very fast service, sent phone and the end of the next day the funds were in my account.
Sent an email asking a question and email was responded to within the hour.
Couldn’t rate them higher.
Thank you
28 januari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thank you for your great feedback!
We are glad to hear you have had a positive experince with us.
If you need anything else, please let us know.
Thanks,
The Sala Team
Simple trade in process
Simple trade in process, tracked delivery, prompt payment.
24 januari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Brill fast payout great servie
24 januari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Great service so reliable super helpful…
Great service so reliable super helpful and quick payments xxx
21 januari 2025
Omdöme utan inbjudan
Svar från Sala Phones
Hi There,
Thanks for your amazing feedback.
We are happy to hear you have had a positive experience with us!
If you need anything else, please let us know and we will be happy to help.
Thanks,
The Sala Team
Excellent service device checked and…
Excellent service device checked and paid out same day
10 december 2024
Omdöme utan inbjudan
Fast and efficient
Fast, efficient and very friendly.
I definitely recommend as it was one of the best customer service I ever received.
Thank you!!!
5 december 2024
Omdöme utan inbjudan
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