Sachelle Collective Omdömen 

139
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered from this brand based off an IG ad, and I was glad the algorithm suggested this. I was surprised how speedy the s&h was, especially since the HQ is in HK. I was hesitate at first, because t... Se mer

Betygsatt 5 av 5 stjärnor

Purchased the Jules Six Bezel gold necklace and I’m absolutely in love! Quality gold chain and dainty stones that goes well with every occasion. The necklace is adjustable in length which comes in han... Se mer

Betygsatt 1 av 5 stjärnor

I am super upset about my purchase. I carefully chose this ring because it was advertised as gold filled. I have plenty of gold filled rings and they have lasted me years with no tarnishing. But I’m t... Se mer

Betygsatt 5 av 5 stjärnor

High-Quality Minimalist Everyday Jewelry ! Sachelle's pieces are dainty yet fun, it is literally what I was looking for in my everyday pieces. Highly recommend the noelle twist hoops and aimee clas... Se mer

Företagsinformation

  1. Smyckesbutik
  2. Butik för modeaccessoarer
  3. Juvelerare
  4. Smyckesdesigner

Skrivet av företaget

Dainty essentials for everyday wear. Conscious 14k gold-filled jewelry. Sustainable sourced materials. Conflict free gemstones.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

139 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(139)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Where are my items?

It's been a few weeks since I've placed my order and still no information on where the items are. Tried to reach out to Sachelle via email and no one's responded.

15 juli 2024
Logotyp för Sachelle Collective

Svar från Sachelle Collective

Hi Grace,

Thank you for taking the time to leave us a review. Your feedback is important to us and we are deeply sorry for your experiences regarding the lack of updates as well as the communication issues.

After addressing this matter via email, we are pleased to confirm that we have resolved the situation with you.

We work hard to improve and ensure a seamless, satisfactory shopping experience and we truly appreciate your patience and the opportunity to resolve this matter for you. Should you have any further concerns or inquiries, please feel free to reach out to us.

Casey
Customer Services

Betygsatt 2 av 5 stjärnor

Delivery took forever and package was…

Delivery took forever and package was smashed during the process.

4 juli 2024
Logotyp för Sachelle Collective

Svar från Sachelle Collective

Hi Pa,

We are truly sorry for the unpleasant experience you have had whilst shopping with us as well as the condition in which your package arrived.

We would like to properly resolve this matter with you and make it up to you. If possible, please kindly email us at hello@sachellecollective.com with details or photos of the damage, we will assess the extent of the damage and promptly address this issue.

Your feedback is invaluable to us as we strive to provide a better experience to our customers, we appreciate your understanding and cooperation on this matter. If there are any further issues or concerns, please feel free to let us know.

Casey
Customer Services

Betygsatt 5 av 5 stjärnor

Amazing

Fast delivery and everything was packaged beautifully. I love all the designs and I'm obsessed with the jewelry!

10 maj 2024
Betygsatt 5 av 5 stjärnor

Impressive

Fast delivery, impeccable packaging with a personalised hand-written thank you card. Most importantly, the jewelries are gorgeous! Will definitely order again.

2 juli 2024
Betygsatt 3 av 5 stjärnor

Took them 4 days to ship the item

Took them 4 days to ship the item, I asked for express shipping, they sent via USPS which is slow. Still got charged for the express shipping. Had to ask them what was happening with my order after 4 days, it's only then that they shipped the item and sent me the tracking number. Not impressed.

5 februari 2024
Betygsatt 2 av 5 stjärnor

Quality review

The first product came with an imperfection. The customer service team was very responsive and helpful. They were willing to send a replacement without any hesitation. This was during the holiday season so they were very busy. It took me a couple of times to reach out for a follow-up update (item dispatch/confirmation etc) and it took about 3 weeks to receive a confirmation email. The entire exchange process took 1.5 months until the item finally arrived. I was quite excited to receive the item, but unfortunately, the replacement item that they sent also has a defect in it. Half of the engraved writing was faded and I could barely see it. Since the whole exchange process took so long, I felt discouraged to reach out again. Despite the delayed process, I appreciate the ownership the customer team took. However, I would suggest checking the products before sending them out. I want to love the brand since it is a small business and their pieces are so beautiful on the website, but after this experience, I don't know if I would purchase again as the price point is quite expensive for the quality of the product.

15 januari 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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