Booked a scaffolding tower in advance - failed to deliver on the planned day so it was re booked in for the following day, failed to deliver this day also! No communication unless I called them, they... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivered on time, scaffolding good condition and clean, the collection was a few days late, but got the job done on time.
I recently hired this scaffolding tower company and couldn't be happier with the service. The tower was delivered exactly on time, communication was excellent throughout, and the price was fantastic... Se mer
Ordered a 6.2 m platform for a job no tradesman would to take. Tower went up very easily ( instructions online). Very stable which allowed excavation of masonry and replumb. Well exceeded expectations... Se mer
Företagsinformation
Skrivet av företaget
SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.
Kontaktuppgifter
Unit 10 Enterprise House, Thomlinson Road, TS25 1NS, Hartlepool, Storbritannien
- 01429 869498
- info@sab-supply.co.uk
- sab-supply.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 8 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a great experience
Never a problem when hiring scaffold…
Never a problem when hiring scaffold towers. Always delivered and collected when suits me and they always call the day before collection to ask if it needs collected on stated day or whether I need it longer. Great service and never use anyone else
SAB does what it says on the box
SAB’s ordering and booking service was fast easy and efficient. I booked on Friday afternoon and the tower arrived on time from a local hire company on Monday morning and the tower was picked up promptly at the end of the hire.
SAB are fast, friendly and easy to deal with. Much easier than getting directly involved with local hire companies in person.
Very happy to rate at 5 stars, would recommend and would not hesitate to use again when I next need a tower.
Easy ordering and excellent…
Easy ordering and excellent communication throughout. Easy to extend hire for additional usage needs.
Excellent value and service
Excellent value and service. Quality product delivered on time and collected promptly when I’d finished the job. The price I paid was considerably less than the identical MiTower from other local companies.
Not Great
While the initial order and delivery were really smooth and pain-free, the collection of the scaffold tower was anything but!
I paid for a weeks hire and then needed to extend for another week, which I paid full price for. The arranged collection date was 13th November so I booked time off work. I had a call the night before to confirm the collection, but nobody came.
I called SAB and they told me there was at least a 2 week delay on collections... even though I had been called the night before to confirm my collection slot.
The scaffold tower was finally collected on 23rd December after multiple emails back and forth and failed collection dates. I lost money from my time off work and have had to store the tower for an extra 6 weeks.
The last email I received was saying they attempted collection and no one was home... this was false. They followed up by saying I need to let them know if I want to extend my hire ASAP! I think not.
Wonderful experience very competitive…
Wonderful experience very competitive prices. 2 platform tower assembled by my self. Light ish kit, strong with the braces.
The delivery and collection…
The delivery and collection correspondence was really poor, I had no idea what the timings were. Even when I phoned your company on the day there was a commitment to phone me back with the details which never happened.
The drivers were excellent but they have no control of the delivery schedules.

Svar från SAB Supply
Late delivery & collection of hired equipment
The scaffold tower I had hire for delivery on a Monday did not arrive until 17.45 and was delivered to the incorrect address - my home address rather than the site address.
The scaffold tower was not collected on the day on which the hire ended, but only the following afternoon.
The most frustrating bit about the whole experience was the lack of information about when the tower would arrive and when it would be collected - poor communication.
Extremely helpful and flexible
Really easy to book online
Really easy to book online. Tower delivered on time and collected promptly. Everyone i dealt with were polite and friendly. Highly recommend
Outstanding service
Used this summer for our festival and game vs Hartlepool United. Delivered everything on time. Very professional and polite throughout. Would definitely recommend.
Poor communication.
Communication was very Poor resulting in lots of waiting around and numerous phone calls having to be made but price reasonable.
Don't rely on goods arriving
I ordered a scaffold tower and boards for a small not for profit charity to be used by volunteers who had given up their time to redecorate an area. Tower and boards ordered and paid for on Thursday for delivery on Friday. Tower delivered on the Friday, minus the boards. Despite several phonecalls and promises by customer service agents, boards still didn't arrive on the Monday. So I was given the option of cancelling the order which I did. No refund received as yet, only a phonecall 3 days later saying boards were on the lorry. Where is the customer service in all this.
Good customer service
All customer agents were good, Reece was exceptional. He has been very good with all the communication I had with him and he has also arranged a refund for some fault goods. Excellent service.
Thank you
SAB is a Hire organisation, that uses smaller local hire companies as their supplier to you.
The Tower Scaffold I ordered, was not the one delivered to me. It appears that the local hire firm that SAB 'sub-let' the hiring task to, did not have my ordered size, so simply sent the 'nearest one' to that size --Which consequentely I could not use, as limited access space dictated the actual size I had originally ordered. To their credit, SAB then promptly found an alternative local company, who promptly delivered the correct size tower. One of the four stabilizers for this Tower had a seized clamp, so the supplied was techically unsafe for use.
If hiring again, I would deal only direct with a local Tool Hire Company. The SAB system of hiring has too many people involved. Keep your contact chain short I would advise.
The process you provided was smooth and…
The process you provided was smooth and efficient and very good value. Unfortunately the size of the access tower was not what I ordered, it was a 2.5m long system not 1.8m. This meant that it was harder to erect on my own, particularly raising the platforms.
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