I've purchased a number of pieces from Saar over the years, and every single one is still part of my collection. In fact, most of them are pieces I wear almost every day. The quality is consist... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased the London set for myself and my partner, and the pieces were incredible. Super high quality, and nothing short of premium. Moreover, the customer service experience with Saar was incred... Se mer
Bought a few items from here last November and really pleased with the look and feel. Great versatility in style and the sets they offer mean you can mix and match depending on your fit. Quick deliver... Se mer
Lachie & his team are to be commended on their great service & high quality men's jewellery. I bought the Henry bracelet for our son for his birthday with it being engraved. Our son had previously bou... Se mer
4,5
Utmärkt
58 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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The customer service is great!
The customer service is amazing!
Overall I wasn’t a fan of the quality of the product I purchased, but was still left as a happy customer after chatting with the customer service team. Super speedy replies & help to get my refund. Trustworthy company!
25 oktober 2024
Omdöme utan inbjudan
Top quality and service !!
Top quality and service !!
Price/quality is really good. Wearing a. Bracelet continuously since more than a year now(shower/swimming etc no problems so far). service and delivery was top as well. Strongly recommanded as i m concerned !!
21 oktober 2024
Omdöme utan inbjudan
I don’t normally write reviews but…
I don’t normally write reviews but as soon as I received my purchase I just had to.
The quality of these products is just SO good compared to other eCommerce jewellery brands I’ve bought from. The delivery was quick and the comms were easy to follow. Will definitely be purchasing again!
3 oktober 2024
Omdöme utan inbjudan
I’m in love with Saar’s jewellery
I’m in love with Saar’s jewellery, I bought a bracelet and necklaces for my boyfriend and he wears it all the time ♥️
20 oktober 2024
Omdöme utan inbjudan
Still With Me A Year Later
I've had my SAAR jewellery for almost a year now and it's still with me. Hasn't tarnished or left any green skin despite wearing it multiple times a week.
Great brand and product all around
28 oktober 2023
Omdöme utan inbjudan
terrible product and quality but good customer service
SAAR despite having good customer service the actual products are garbage. Paying upwards of $80 for a single silver bracelt you would hope they are of high quality and durability. However My orginal bracelt broke within a day, SAAR were kind enough to send a replacement but that replacement broke after two days. The business has very good customer relations however the real issue is the durability and quality of their products.
6 oktober 2024
Omdöme utan inbjudan
Svar från SAAR CO - Men's Jewellery
Hi Vidun,
Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you’ve faced with our bracelets. We take your feedback very seriously, as quality and durability are key pillars of our brand. It's disappointing to hear that the products did not meet your expectations, and we completely understand how frustrating this must have been.
We're grateful for your kind words about our customer service, but we know that product performance is just as important. Please rest assured that we will investigate this issue thoroughly, as this isn't reflective of the quality we strive to deliver. We will be reaching out to you directly to offer a replacement.
Once again, we deeply apologise for any trouble caused and appreciate your feedback as it helps us improve. Thank you for giving us the opportunity to make things right.
I love it!!
I’ve been buying from them for years, the materials are very high quality, the service is excellent and I’m very satisfied and recommend it to everyone! They have the most beautiful jewelry ever♥️
13 augusti 2024
Omdöme utan inbjudan
Svar från SAAR CO - Men's Jewellery
Thank you so much!
Like the nice clean design.
Like the nice clean design.
Very good materials.
Very nice package.
Recommend.
5 september 2024
Omdöme utan inbjudan
Svar från SAAR CO - Men's Jewellery
Thank you so much for your kind words :)
broke less than a month
> bought jewellery for $55
> broke in less than a month
> asked for refund/replacement
> was offered repair and to cover shipping
> not going to pay for shipping if it is 20% price - for a product that lasts less than a month
> passive aggressive replies - customers aren’t your enemies. the philosophy seems to be minimise costs rather than maximise customer satisfaction. not paying for shipping, just want my hard earned money back.
tldr: buy elsewhere. I’m not the only one that experienced this, look at the other review.
14 mars 2024
Omdöme utan inbjudan
Svar från SAAR CO - Men's Jewellery
Dear Shantanu,
Thank you for sharing your feedback on multiple platforms by now. We're genuinely sorry to hear about the issue you've experienced with your jewellery . We understand your frustration and strive to provide the best possible service and support.
As stated in our warranty policy, we offer a one-year warranty on all our products and are committed to repairing any items that may break under normal wear and tear. Our policy requires customers to cover shipping costs for returns, as this helps us manage overall costs while maintaining affordable prices for all our customers.
We value customer satisfaction and aim to address concerns with empathy and fairness. We apologise if our response seemed passive-aggressive; it was not our intention, we were simply guiding you through our warranty process. We genuinely want to resolve this issue to your satisfaction and encourage you to reach out to us directly at contact@saarco.com.au so we can discuss a resolution.
We appreciate your feedback and are committed to improving our services based on customer experiences. Thank you for bringing this to our attention.
Best regards,
SAAR CO
Quick, simple and effortless
Wasn’t sure what to get my partner for their birthday. But once I came across Saar Co and the engraving, it was smooth easy sailing from there!
Quick, simple and effortless process with a speedy turnaround with great quality standards. Will definitely be buying more in the near future.
9 maj 2024
Omdöme utan inbjudan
Best male jewellers around!!!
The jewellery is second to none. Beautiful, timeless and great quality. The team were so helpful and communicative when helping me customise a gift for my boyfriend. Best male jewellers around!!!
23 maj 2024
Omdöme utan inbjudan
I keep coming back!
Have made a few SAAR CO purchases now as gifts for both partner and family, and all have been amazing. Such high quality, durable, look and feel great. Wonderful service also!
11 maj 2024
Omdöme utan inbjudan
Customer service went above and beyond
Sent wrong product but quickly solved the issue. Great product when the right one was received and customer service went above and beyond. Recommend anyone looking for some nice necklaces
1 april 2024
Omdöme utan inbjudan
Absolutely love my Saarco pieces!
Absolutely love my Saarco pieces. I have worn the rings and necklaces everyday for about a year and they still look brand new (I always get compliments on them too). The customer service is 10/10 and I received my package’s remarkably fast. Cheers Saarco!
9 februari 2023
Omdöme utan inbjudan
Great Company to deal with
I got an engraved bracelet from this company for my Partner and he loved it! Quality is great and shipping was super fast too. Thank you.
14 december 2023
Omdöme utan inbjudan
Incredible quality and service
Incredible quality and service. Received my package within 2 days of ordering.
4 januari 2024
Omdöme utan inbjudan
Terrible quality, won't give a refund
I ordered a bracelet and necklace for my boyfriend for Christmas. When he opened it and went to put the necklace on for the first time, it broke. On Saar Co's website, it describes its jewellery as being of "impeccable quality". The opposite is true. I then emailed them showing photos of the necklace and asked for a refund. They said they don't do refunds for broken jewellery, only repairs. Why would I bother to repair jewellery that breaks before its first wear? It will probably break again even once its fixed, and I'd rather spend my money on better quality jewellery. It's very disappointing that refunds are offered if someone simply doesn't like their product, but they're not offered for faulty products. I've asked multiple times for a refund, but they ignored my last email. So if you're after good quality jewellery and good customer service, don't bother with Saar.
7 januari 2024
Omdöme utan inbjudan
Svar från SAAR CO - Men's Jewellery
Hi Juliet,
Thank you for reaching out to us and providing more details about your experience. We appreciate your feedback and sincerely apologise for any inconvenience caused by the issue with the necklace you purchased.
After carefully reviewing the images you shared with us, and as mentioned to you over our email conversations, it appears that the breakage may have occurred due to factors beyond normal wear and tear. Nevertheless, we want to assure you that we take the quality of our products seriously and are committed to addressing your concerns.
As mentioned in our emails to you, we would be more than happy to honor the warranty and proceed with the repair of the necklace. Our warranty is designed to cover manufacturing defects and faults for the first year of purchase and we are here to ensure that your jewellery meets the high standards we strive for.
We understand your preference for a refund, and we apologise for any confusion or frustration caused by our initial response. While we typically do not offer refunds for broken jewellery, we want to work towards a resolution that leaves you satisfied. If you have any further questions or concerns, please feel free to reach out to us, and we will do our best to accommodate your needs.
Thank you for your understanding, and we look forward to the opportunity to address this matter and restore your confidence in our brand.
Best regards,
SAAR CO
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