SAAR CO - Men's Jewellery Omdömen 

58
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've purchased a number of pieces from Saar over the years, and every single one is still part of my collection. In fact, most of them are pieces I wear almost every day. The quality is consist... Se mer

Betygsatt 5 av 5 stjärnor

I purchased the London set for myself and my partner, and the pieces were incredible. Super high quality, and nothing short of premium. Moreover, the customer service experience with Saar was incred... Se mer

Betygsatt 5 av 5 stjärnor

Bought a few items from here last November and really pleased with the look and feel. Great versatility in style and the sets they offer mean you can mix and match depending on your fit. Quick deliver... Se mer

Betygsatt 5 av 5 stjärnor

Lachie & his team are to be commended on their great service & high quality men's jewellery. I bought the Henry bracelet for our son for his birthday with it being engraved. Our son had previously bou... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

58 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,5

Alla omdömen

(58)

19 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Very happy with my purchases

Very happy with my purchases , bought a few times on different occasions , only issue i had was the clasp from the chain broke more than once .. otherwise the quality is really good and didn’t tarnish … so overall very happy …

15 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have purchased 2 gifts in the past…

I have purchased 2 gifts in the past few months. Each time, I had very quick service and my daughter and my husband have both loved their gifts.
The items are of great quality and I will certainly be back to purchase the next gift.

14 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have brought 2 items, lovely quality and design.

I have brought 2 items. A necklace and a Bracelet.
Both items are beautiful quality, that have aged nicely.
The necklace still looks brand new after 18 months.
The bracelet has some minor wear and tear, which is expected. My hubby never takes it off and he is rough.
When I brought the bracelet less than 12 months ago, it was lost in transit, SAAR happily sent out another one very quickly.

29 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant customer service.

Brilliant customer service.
Extremely high quality goods that I've purchased.
I purchased a gold chain and bracelet over 12mths ago and they are both still in great condition. My gold chain never comes off, no green colour or tarnishing.
I'll definitely be buying again.

18 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honestly the quality is amazing

Honestly the quality is amazing! I ordered it on Wednesday and received my engraved necklace by Friday. Customer service was amazing helping to dispatch my order quickly. Thanks heaps

4 juni 2025
Omdöme utan inbjudan
Logotyp för SAAR CO - Men's Jewellery

Svar från SAAR CO - Men's Jewellery

Thank you Amir!

Betygsatt 1 av 5 stjärnor

Low quality for a high price

Low quality for a high price!
Necklace was light weight poor quality like you’d expect for a $8 necklace from aliexpress. It also makes me itchy! When I contacted them to request a refund they wanted me to post it pack at a premium postage at my own expense! This isn’t a change of mind this is a product is a scam for the price charged!!! Why should I be out of pocket when you sent a lie. Absolutely appalling! You need to quality control your items before you send. Clearly drop ship or import cheap items pretending to be good quality! Don’t fall for it! It was light weight and poor quality as many of the 1 star reviews stated! Wish I checked those first.

Don’t fall for their reply below either! If an item is poor quality you are not liable for return. Basically calling me a liar when I’m stating the item I received was not the quality described. This was an extremely poor response. As is the one below calling me a liar. You will notice they have stated reviews on their own website where they can filter what’s shown…. If you check trustpilot reviews there are others who have had my experience and discuss poor quality, so I will defend myself when I’m being accused of lying! I am an advocate for small business and good quality Australian made and this was not it.

6 juni 2025
Omdöme utan inbjudan
Logotyp för SAAR CO - Men's Jewellery

Svar från SAAR CO - Men's Jewellery

(Edit) 11th of June, 2025- we reached out directly to the customer and solved the issue🙂

Hi Betty,

We’re genuinely sorry to hear you’re unhappy with your order, but we must correct several false claims in your review.

Firstly, our products are not drop-shipped. Every item is shipped directly from our HQ in Melbourne, where we quality-check all orders before dispatch. We do not use third-party suppliers or overseas fulfillment services. The necklace you received is exactly as described on our website, made with the materials stated, and is the same item loved by thousands of other customers.

We currently have over 3,000 verified 5-star reviews on our website platform (Loox) and pride ourselves on both product quality and customer service. While we understand not every piece may be to everyone’s taste, that does not make the product a “scam.” It is not faulty- it simply didn’t meet your personal expectations, which is a change of mind.

When you contacted us, we offered a return for refund in accordance with our policy. As with most online retailers, return postage is the responsibility of the customer unless the product is defective. You were provided with all the necessary return instructions and chose not to proceed.

Your comment that this business is “pretending to be good quality” is not only misleading, but also unfairly damaging to a small business that works hard to offer premium designs, fast shipping, and personalised service.

We welcome honest feedback, but not false accusations. We’re here if you’d like to move forward with the return process, but we will also defend our brand and the team behind it when faced with inaccurate and harmful claims.

Sincerely,
Saar, Owner

Betygsatt 5 av 5 stjärnor

I recently bought a bracelet and ring…

I recently bought a bracelet and ring from SAAR CO and couldn’t be happier. The quality is amazing—solid, stylish, and feels premium. Shipping was fast and the packaging felt really thoughtful. Love the clean, masculine designs. Definitely coming back for more.

22 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor quality material

Purchased the Philip bracelet for my husband in April & a month later the piece of metal are already scratched. He only wears it on occasions. I paid over $90 for it. When I showed picture of it to company on couple of times saying this is wear & tear not covered by warranty with no offer of compensation. Very disappointing experience not only with product but also service. Writing review for future customers

22 maj 2025
Omdöme utan inbjudan
Logotyp för SAAR CO - Men's Jewellery

Svar från SAAR CO - Men's Jewellery

Hi Imelda,

Thank you for your feedback.

We’re sorry to hear you’re disappointed, though we’d like to clarify a few important points. Your order was placed nearly three months ago and the item was not received in a damaged condition. The marks you’ve shown are scratches and considered standard wear and tear- something that naturally occurs over time with any metal jewellery, including solid gold, sterling silver, titanium or in this case- stainless steel.

Our team responded to your emails multiple times and clearly explained that this type of cosmetic wear is not covered under our warranty, as outlined in our policy.

We understand this may not have been the response you were hoping for, but we do our best to be honest and transparent with all customers. While we understand the frustration, this is not a fault of the product, but rather a natural result of wearing metal jewellery.

We appreciate you sharing your experience and hope this adds helpful context for others.

Kind regards,
Saar- Owner

Betygsatt 5 av 5 stjärnor

omg when I tell you I love it 😻

omg when I tell you I love it, i love itt 😍😍
I’ve ordered from them twice alreadyy!! I did an engraving and also purchased a gold chain, both were good quality. Very very happy with the customer services!! They were happy to exchange items, offer refund, and include extra bits of chain to increase the length beauxse the standard size didn’t fit. They went very patient with me and answered all my questions in a friendly manner. 10/10 recommend!! Next gift idea I’m going to order from here again!

25 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Extremely impressed!!

Our Lucas Set order arrived today.
I only ordered on Monday night!!
That was incredible!!
It looks exactly as expected and packaged beautifully.
A very impressive experience.
We cannot wait to give it to our son for his birthday.

19 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Josh and Alonzo jewelry

I picked up the Josh and Alonzo pieces from SAAR , and they’re honestly next level. The quality is unreal, solid, stylish, and feels premium. Shipping was quick, and the whole experience was seamless. Highly recommend!

7 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

My Mum got me some pearls as a Christmas present and I never wanted to take them off, unfortunately due to external influence the necklace was damaged. I contacted SARR in regards to repair or replacement and they were super easy to deal with and replaced the necklace at no cost.

28 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely phenomenal quality

I bought this as a promise necklace for my boy & he never takes it off. It’s durable for work, showers & sweat. If u have a partner that sweats a lot SAARCO is perf as it doesn’t stain or irritate ! He loves loves loves so much ! I got it engraved with our initials which is subtle and just enough!

14 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 in every aspect

Transacting with SAAR CO couldn't be easier. Their website is easy to navigate, processing the payment is simple, they're true to their word with dispatch and, my delivery was packed nice and carefully. The only hard thing about this business, is deciding which piece you want to buy! I highly recommend purchasing from here :)

5 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Products are beautiful

Products are beautiful, sent promptly and in nice packaging.

Bought quite a thin chain that broke, but the customer service team was fast, responsive and fair in their responses and solution. Providing another chain as replacement that was thicker.

They are trust worthy in this aspect, and the products don't seem to tarnish and are waterproof !

30 december 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Necklace with pendant - issue

Bought a necklace with a pendant - needed it to be hypoallergenic which works great. However the problem is that the necklace twists in place looking unsightly quite often and I would have to untangle everytime, this is likely because either the chain is not heavy enough, or the pendant is not heave enough, or both. So I am quite disappointed as I wanted to use this everyday and paid a considerable amount.

8 november 2024
Omdöme utan inbjudan
Logotyp för SAAR CO - Men's Jewellery

Svar från SAAR CO - Men's Jewellery

Hi Vanessa, thank you for sharing your feedback and for choosing SAAR CO. We’re glad to hear the hypoallergenic quality is working well for you. We're sorry, though, that the chain and pendant haven’t met your expectations in terms of weight and usability.

We’re always looking to improve, and your feedback is really valuable to us. We'd love to discuss options that might better suit your needs for everyday wear or explore ways to make your current piece more comfortable. Please reach out to our customer support team at saarco.com.au, and we’ll be more than happy to assist. Thank you again for helping us improve!

Betygsatt 5 av 5 stjärnor

Will buy again!

I absolutely love the pieces I’ve ordered from SAAR CO! They arrived in gorgeous packaging and the quality was exactly what I was looking for in men’s wear. I’ve worn my gold chain for almost 4 months without taking it off and it’s still in perfect condition. Will definitely be ordering again!

1 juni 2024
Omdöme utan inbjudan

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