I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... Se mer
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As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... Se mer
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Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... Se mer
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Företagsinformation
Om R Woodfall Opticians - Sydenham
Skrivet av företaget
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Kontaktuppgifter
6 Sydenham Road, Sydenham, SE26 5QW, London, Storbritannien
- 020 8778 4557
4,9
Utmärkt
412 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Svar från R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We're delighted to hear that you found our team friendly and welcoming. Providing thorough examinations and clear explanations is an important part of the care we aim to deliver, so it's great to know this made a positive impression. We appreciate your support and look forward to seeing you again soon.
A positive experience at Woodfall
I was made to feel welcome like a valued customer by the staff. The eye test was thorough and the optician explained everything very clearly. Altogether a positive experience.
28 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We're delighted to hear that you felt welcomed and valued by our team. Providing thorough eye care and taking the time to explain everything clearly is something we pride ourselves on. It's great to know you had such a positive experience, and we look forward to seeing you again at Woodfall Opticians.
Warm and friendly greeting and…
Warm and friendly greeting and assistance front of house.(Richard)
Thorough and clear eye examination on my 6 year old daughter. (Sarah)
21 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback. We’re delighted to hear that Richard gave you a warm and friendly welcome, and that Sara provided such a thorough and clear eye examination for your daughter.
Making both children and parents feel comfortable and well cared for is incredibly important to us, and we really appreciate you taking the time to share your experience.
Friendly helpful staff
Friendly helpful staff. Appointment was on time and very supportive in terms of advice for types of lens or glasses
25 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback.
We’re really pleased to hear you found the team friendly, helpful, and punctual, and that you felt well supported when choosing lenses and glasses. Helping patients find the right solution for their vision and lifestyle is a key part of what we do, so it’s great to know this came across during your visit.
We appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Excellent staff and service
Helpful, friendly staff. Wide range of fashionable glasses frames, and quick appointments. Good follow up service for any issues with fitting. Have returned for many years due to the excellent service I've experienced.
31 mars 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback and continued loyalty.
We’re really pleased to hear you value the friendly and helpful service from the team, along with the wide choice of frames and quick appointments. It’s especially nice to know our follow-up support with fittings has been helpful, and that your experience over the years has kept you returning.
We truly appreciate your long-term support and look forward to seeing you again.
Lens and Vision Check-ups
Two check-ups - one for contact lens, one for general eye health and vision quality. Both undertaken thoroughly and professionally. Details of tests explained; my questions answered fully.
14 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your detailed feedback. We’re really pleased to hear both your contact lens and general eye health checks were carried out thoroughly and professionally.
It’s great to know the tests were clearly explained and that your questions were answered fully—taking the time to ensure everything is understood is an important part of the care we aim to provide.
We really appreciate you sharing your experience and look forward to seeing you again.
Svar från R Woodfall Opticians - Sydenham
Thank you for the 5 ⭐⭐⭐⭐⭐
Great staff and service
Great staff and service. Very friendly and couldn't be more competent.
17 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you found the team friendly and highly competent, and that you were happy with the service.
We really appreciate you taking the time to share your experience and look forward to seeing you again soon.
Svar från R Woodfall Opticians - Sydenham
Thank you for your feedback. We’re pleased to hear your eye examination and scan were carried out by an experienced and friendly team.
We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Superb service from a small independent…
Superb service from a small independent that really cares.
22 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear you value the service and feel that care really comes through in what we do.
We really appreciate your support of independent practice and look forward to seeing you again soon.
My experience at Woodfalls was good
17 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for the 5 ⭐⭐⭐⭐⭐
A very thorough check and feel value
A very thorough check and feel value.
I have already recommended your services to my friends.
11 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re pleased to hear you found your eye check thorough and felt it offered good value.
We really appreciate you recommending our services to your friends—that means a great deal to us. We look forward to seeing you again in the future.
A good friendly examination and advise
18 mars 2026
Svar från R Woodfall Opticians - Sydenham
Thanks for the 5 ⭐⭐⭐⭐⭐
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re really pleased to hear the team are consistently helpful, professional, and pleasant.
We truly appreciate your continued support and look forward to seeing you again soon.
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind recommendation. We’re delighted to hear you found our team professional, efficient, and friendly. Your feedback is greatly appreciated and will be shared with the staff.
The Optician was very informative and…
The Optician was very informative and reassuring on the eye examination.
8 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re delighted to hear the optician was informative and reassuring during your eye examination. We really appreciate you taking the time to share your experience.
Great service and care as always!
2 april 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind words. We’re delighted to hear you received great service and care, as always. Your continued support is very much appreciated and we look forward to seeing you again.
Exceptional service at R Woodfall Opticians in Sydenham—Alex went above and beyond to repair my glasses and adjust another pair, all free of charge. Truly outstanding experience.
I visited R Woodfall Opticians in Sydenham today and had such a truly positive experience that I felt compelled to share it.
I wear my glasses full-time and usually keep two pairs, as I switch between them during the day. Unfortunately, I recently fell asleep wearing one pair and woke up to find them badly bent out of shape—unusable, slipping off my face, and beyond repair.
I stopped by R Woodfall Opticians with low expectations, since my glasses weren’t even bought in the UK. I was helped by Alex, who greeted me with a warm smile and genuine care. Without hesitation, he carefully repaired the damaged pair, taking his time to do it properly. To my surprise, he also adjusted the pair I was currently wearing—despite not having asked.
What stood out most was not only the technical skill but also the kindness and professionalism displayed throughout. There was no charge for any of this — just genuine, thoughtful service.
It’s rare to find places where people genuinely take pride in caring for their customers, regardless of whether a sale is involved. This was one of those moments that restores your faith in customer service.
Thank you, Alex.
Eduardo
2 april 2026
Omdöme utan inbjudan
Svar från R Woodfall Opticians - Sydenham
Thank you so much, Eduardo, for taking the time to share such a thoughtful and detailed review.
We’re absolutely delighted to hear about your experience at our Sydenham practice. Alex will be especially pleased to know how much his care, attention to detail, and willingness to go the extra mile meant to you. We truly believe that great service isn’t just about transactions—it’s about looking after people, and it’s wonderful to see that reflected in your visit.
Your kind words really do mean a lot to the whole team, and we’re so pleased we could help get both pairs of your glasses comfortable and wearable again.
Thank you again for your recommendation—we look forward to welcoming you back whenever you need us.
Warm regards,
The R Woodfall Team
You are good that is why I use youi …
You are good that is why I use youi you have not let me down thaznk you.
16 mars 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your kind words and continued trust in us! We’re really glad we’ve been able to meet your expectations, and we truly appreciate your support. We look forward to seeing you again soon 😊
Svar från R Woodfall Opticians - Sydenham
Thank you for your feedback! 🙏
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