I simply walked in so very glad that I did. Professional, friendly, welcoming and prompt. I felt very relaxed especially as Sara explained everything in detail which put me at ease. Will definitel... Se mer
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Great team- all really professional, knowledgeable and friendly, making my pre-teen feel comfortable with his vision and glasses selection. Many thanks
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Great service , very caring and kind staff , Professional and explained very clearly what was about to happen at all times . Took care and time to clarify and answer Questions .
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As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... Se mer
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Företagsinformation
Om R Woodfall Opticians - Sydenham
Skrivet av företaget
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Kontaktuppgifter
6 Sydenham Road, Sydenham, SE26 5QW, London, Storbritannien
- 020 8778 4557
4,9
Utmärkt
423 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Fantastic service and incredibly…
Fantastic service and incredibly knowledgeable staff.
4 september 2026
Great attention by all staff
Great attention by all staff. I had confidence in the optometrist, and her assessment and diagnosis was exemplary. Thank you to all!
1 september 2026
Great team- all really professional
Great team- all really professional, knowledgeable and friendly, making my pre-teen feel comfortable with his vision and glasses selection. Many thanks
17 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your lovely feedback! We’re delighted to hear that you found the team professional, knowledgeable and friendly.
It’s especially wonderful to know that we helped your son feel comfortable and confident with his vision and choosing his new glasses. Making younger patients feel relaxed and involved in their eyecare is so important to us.
Thank you again for your kind words — we really appreciate them! 😊
Excellent
Excellent — right from the reception, the appointment reminder to the patience and professionalism of the optometrist was remarkable.
12 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback! We’re delighted to hear that you received excellent service from the moment you arrived, including the appointment reminders and your eye examination.
It’s especially lovely to hear that you appreciated the patience and professionalism of our optometrist. Making sure our patients feel comfortable, informed and well cared for throughout their visit is incredibly important to us.
Thank you again for your kind words — we look forward to welcoming you back! 😊
Svar från R Woodfall Opticians - Sydenham
Thank you for your lovely review! We're delighted to hear that you found our staff professional and your eye examination thorough. Providing exceptional care is always our priority, and we really appreciate you taking the time to share your experience. We look forward to welcoming you back!
Wonderful service like always.
Everyone is always so friendly and helpful and I have been using this one for years and they have always done so well for me and my family.
28 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful review and for your loyalty over the years! 😊 It means a great deal to us to know that you and your family have always been so well looked after.
We’re delighted that you continue to find our team friendly and helpful. Thank you for trusting us with your family’s eye care — we look forward to looking after you all for many more years to come! 👓
Svar från R Woodfall Opticians - Sydenham
Thank you for your lovely feedback! 😊 We’re really pleased to hear that you received friendly service and had such a positive experience with us. We really appreciate your kind words and look forward to welcoming you back again! 👓
Great service
Great service , very caring and kind staff ,
Professional and explained very clearly what was about to happen at all times .
Took care and time to clarify and answer
Questions .
25 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you felt well cared for throughout your visit. Taking the time to explain everything clearly and answer any questions is such an important part of the service we provide, so it’s lovely to hear this was reflected in your experience.
Thank you again for your kind words — we look forward to welcoming you back! 👓
Am overall very positive experience
Am overall very positive experience. Staff are extremely helpful and professional. I would recommend this company to anyone.
30 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had such a positive experience and found our team helpful and professional. Your recommendation really does mean a lot to us, and we look forward to welcoming you back again in the future! 👓
Satisfied customer
My wife and I came from Tonbridge for our annual review, staff are very friendly and easy to talk to. Very nice to see John again
5 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your lovely review. It means a great deal to us that you and your wife travel all the way from Tonbridge for your annual eye care — we really appreciate your continued trust and loyalty.
We’re delighted you always find the team friendly and welcoming, and we know John will be especially pleased to hear it was nice to see him again! 😊 We look forward to welcoming you both back next time.
All the staff very friendly I’m very…
All the staff very friendly I’m very efficient. Been going there 40 years never one complaint.
5 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback — and for your incredible loyalty over the past 40 years! 😊
It really means a lot to us to know that you’ve always received friendly and efficient service. Thank you for continuing to trust us with your eye care for all these years — we look forward to looking after you for many more! 👓💙
I simply walked in so very glad that I…
I simply walked in so very glad that I did.
Professional, friendly, welcoming and prompt.
I felt very relaxed especially as Sara explained everything in detail which put me at ease.
Will definitely recommend to my family and friends.
1 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful review! We’re delighted that you decided to walk in and that Sara was able to make you feel relaxed and at ease by explaining everything so clearly. Professional, friendly and welcoming service is exactly what we aim for, and we really appreciate your recommendation to your family and friends. We look forward to seeing you again! 😊👓
A pin felt out of my glasses and I am…
A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but delightful solving my issue and then not even charging me for the help. Thank you all you are rockstars!
14 augusti 2026
Omdöme utan inbjudan
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your fantastic review! We’re delighted the team at our branch could get your glasses fixed quickly before your holiday. It’s always a pleasure to help, and we’re so pleased our team could save the day! ⭐️
We really appreciate your kind words — and we hope you have a wonderful holiday! ✈️😎
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind review! We’re delighted to hear that our team were attentive and took the time to understand exactly what you were looking for. Providing a personal service and helping our customers find the right glasses is what we’re all about. 👓😊
We really appreciate your feedback and look forward to seeing you again!
Excellent professional service
Excellent professional service. It's good to be confident that my eye health is being checked thoroughly.
1 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your wonderful feedback! We’re delighted to hear you received excellent professional service and, most importantly, felt confident that your eye health was being checked thoroughly. Your trust means a great deal to us, and we look forward to looking after your eyes for many years to come. 👓😊
Wonderful customer service
Wonderful customer service. Very friendly and patient staff who made me feel very comfortable and welcome.
7 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback. We’re delighted to hear that you received such great customer service and that our friendly and patient team made you feel comfortable and welcome. Creating a warm, relaxed experience for every customer is very important to us. We really appreciate you taking the time to leave a review!
I used to go to Specsavers because I…
I used to go to Specsavers because I thought it would save me money, but I never really got on with the glasses I was prescribed there and they actually used to make me feel quite sick. I switched to Woodfalls a few years ago and have been really happy with them.
For the last two or three years I’ve had their eye care plan, which helps me spread the cost of my glasses and makes it much more manageable.
What I particularly appreciate is how thorough my optician is. She’s based at the Sydenham branch, which is where I have my eye appointments. Whenever I go in, she has clearly gone through my notes beforehand and knows exactly what we discussed previously. She keeps a record of the advice she’s given me too, including things like diet and supplements that may help with eye health. I’m also able to have full scans of my eyes as part of the plan, and there are a couple of things she has noticed that she now keeps a close eye on, which I find really reassuring.
When it comes to choosing frames, I tend to go to the Crystal Palace branch, as they seem to have a much wider choice and Jodie works there. She’s brilliant at helping me choose frames that actually suit me. I’ve had so many compliments on my glasses and quite a few people have asked me where I got them from.
After a few years with Woodfalls, I really wouldn’t want to switch to another optician. I’ve been very happy with both branches and would definitely recommend them.
31 juli 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for taking the time to leave such a detailed and thoughtful review. It genuinely means a great deal to us to hear how happy you have been with Woodfalls over the past few years.
We’re particularly pleased that you feel the thoroughness and continuity of your eye care make a real difference. Taking the time to review your history, understand what has been discussed previously and monitor any areas of concern is an important part of providing genuinely personal eye care. It’s wonderful to know that this gives you reassurance.
We’re also delighted that our eye care plan has helped make the cost of your glasses more manageable, and that you’ve enjoyed the additional benefits included within the plan.
And we’re sure Jodian will be thrilled to hear your kind comments! Helping customers find frames that suit them is something we take great pride in, so knowing that you’ve received so many compliments on your glasses is fantastic.
Thank you again for your loyalty, your trust and for recommending Woodfalls. We’re very grateful to have you as a customer and look forward to continuing to look after your eyes and your eyewear for many years to come!
I was treated with respect.
7 augusti 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your kind feedback. We’re very pleased to hear that you felt treated with respect during your visit. Making every customer feel valued, listened to and comfortable is at the heart of the service we provide. We really appreciate you taking the time to leave a review.
A most friendly and highly professional…
A most friendly and highly professional service. I particularly appreciate the genuine lack of pressure to BUY anything...! Thank you.
9 juli 2026
Svar från R Woodfall Opticians - Sydenham
Thank you so much for your wonderful feedback. We’re delighted to hear that you found our service both friendly and highly professional. We particularly appreciate your comments about not feeling under pressure to buy anything. We believe our role is to provide honest advice and give you the time and information you need to make the right decision for you. Thank you for choosing Woodfalls and for taking the time to share your experience!
Friendly
Friendly, helpful staff. Thorough tests in the examination. Good follow up on.the delivery of the new lenses.
28 juli 2026
Svar från R Woodfall Opticians - Sydenham
Thank you for your lovely feedback. We’re delighted to hear that you found our team friendly and helpful, and that you were pleased with the thoroughness of your eye examination. It’s also great to know that our follow-up and communication regarding your new lenses met your expectations. We really appreciate you taking the time to share your experience with us!
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