Booking process is as per other similar platforms ( i.e: Urban) but i feel there is more choice of treatment. I’ve used a very competent therapist for different treatments and she did not disappoi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a great experience using the Ruby app. It was incredibly easy to navigate, and finding and booking a massage was quick and straightforward. The whole process was seamless, from browsing availa... Se mer
Just awful Appointment cancelled two hours as they were unable to find a therapist. This caused immense problems for me , had to forgo the manicure for an important dinner. My fees which was c... Se mer
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My first spray tan but deffo not the last!! I got so many compliments, and it looked very natural. I also appreciated that even though the girl I had booked with couldn’t make it anymore, they were qu... Se mer
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Företagsinformation
Skrivet av företaget
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
Kontaktuppgifter
6A Addison avenue, W11 4QR, london, Storbritannien
- 02074608319
- concierge@ruuby.com
- ruuby.com
4,2
Bra
178 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous service
Fabulous service, have used it for lots of different treatments and everytimw it has been fab. The customer service is great too!
15 november 2022
Omdöme utan inbjudan
amazing service
13 november 2022
Omdöme utan inbjudan
Ruuby always comes through every time!
Ruuby always comes through every time. Their concierge team is amazing at making things work and recommending therapists.
8 januari 2022
Omdöme utan inbjudan
Treatment and services are always…
Treatment and services are always delivered with care and professionalism.
15 november 2022
Omdöme utan inbjudan
Great app with great features
Great app with great features! I’m in love with it as it is very easy and quick to book a great services with professionals! Definitely recommend it to everyone!
24 oktober 2022
Omdöme utan inbjudan
Great every time
Great every time. Different from all the other apps as you get to see a picture of your professional beforehand and specifically their previous work as well as reviews from others.
3 november 2022
Omdöme utan inbjudan
I’ve used this App multiple times over…
I’ve used this App multiple times over the past few years and most of the time especially this past year it has been very disappointing experience to say the least! Several times now (including today) when I’ve had either a facial or massage booked they have called on the day to cancel?! So at least half the time! Some of the treatments have not been great especially massages. Also I left a 3 star review for one of the last therapists I had who was not great not very experienced and my review has not even gone on the APP?! And when I look at all the therapists reviews every single one is 5 star?! So basically they are not letting people add real reviews obviously?! Ive decided won’t be using them ever again now!
17 november 2022
Omdöme utan inbjudan
Love Ruby
Love Ruby! I’ve had lots of different treatments and always go back to them. The beauticians are always polite and friendly.
Sara does the best spray tan too!
Thank you
22 oktober 2022
Omdöme utan inbjudan
I’ve used Ruby now a few times for blow…
I’ve used Ruby now a few times for blow dries and up do’s. Honestly the hairdressers have been phenomenal, they are experienced and listen to every aspect of what you ask for. I would not hesitate to recommend them. Fantastic service
3 oktober 2022
Omdöme utan inbjudan
Excellent!
Very good experience! Super convenient and safe. The therapist was very efficient and professional.
Will definitely book again.
Thanks
19 oktober 2022
Omdöme utan inbjudan
Excellent massage
Excellent massage. Therapist was very professional and polite. Customer Services are very helpful if you need to contact them.
3 maj 2022
Omdöme utan inbjudan
What can I say about Ruuby… Amazing…
What can I say about Ruuby… Amazing service, great team, always find the best experienced therapist and even with last minute call, absolutely recommend👌
14 november 2022
Omdöme utan inbjudan
Definitely recommend!
I’ve used Ruuby a few times for various services (massage, pedicure etc) and was never disappointed.
The therapists are always professional, on time and most importantly provide a high standard of service.
There’s nothing better than getting a massage at home - if you havent tried it, do so immediately!!!!
I definitely recommend Ruuby and will continue to use their services.
15 oktober 2022
Omdöme utan inbjudan
Great service from end to end
Great service from end to end! Highly recommend
14 september 2022
Omdöme utan inbjudan
Easy, reliable and fantastic services
Been using Ruuby for a while and have always had such positive experiences. Brilliant manis and pedis, fantastic fake lashes. I’m a huge huge huge fan and even got my husband to have a mans pedicure! He loves it and was really impressed.
9 november 2022
Omdöme utan inbjudan
Worth every penny
I am such a fan of Ruuby, in particular the Sturm Facials with the wonderful Nicky. The quality of service Ruuby offer (both from the customer service team and therapists) is exceptional. I can't recommend them more highly.
15 maj 2022
Amazing pedicure by Rodica
Amazing pedicure, really professional and will definitely request Rodica again . Thank you
27 juni 2022
Omdöme utan inbjudan
Have consistently received highly…
Have consistently received highly qualified therapists (and often same day or very last minute) for services ranging from hair, nails to massage. Customer service has always been timely and responsive. Cannot recommend Ruuby enough!!
5 oktober 2022
Omdöme utan inbjudan
Experience with Ruuby
Love the beauticians on Ruuby over any other app. Super professional, clean and always a lovely experience. I’ve had the best pregnancy and lymphatic massages and look forward to trying others.
20 september 2022
Omdöme utan inbjudan
Used Ruuby a few times now for nails
Used Ruuby a few times now for nails. Always really good and always on time. No hesitation in recommending
1 november 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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