Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria... Se mer

Betygsatt 5 av 5 stjärnor

Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Se mer

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Betygsatt 5 av 5 stjärnor

I was concerned about doing a marathon that was 3 laps but it was brilliant as you got to know where the water stations were etc. The marshalls and organisation was fabulous. It was great to keep runn... Se mer

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Betygsatt 5 av 5 stjärnor

I've done a few Run Through events: 10k, half marathon and marathon and I've always found it a hugely positive experience. My latest is the Newcastle Gateshead marathon. Organisation and volunteer sup... Se mer

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Företagsinformation

  1. Företag för evenemangshantering

Informationen kommer från olika externa källor

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

970 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The race was very well organised and…

The race was very well organised and had no issues or problems at all!

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Ellie, thanks for taking the time for sending over your review. We are super glad you had a fab experience here with us at RunThrough and we hope to see you again racing soon :)

Betygsatt 5 av 5 stjärnor

Well organised run

Well organised run, accommodating 3 different distances on the same course. Clear instructions given,no wait for booking in or toilets. Handy warm up and results swiftly loaded online. The course was a good testing route with 236 feet of ascent and descent on the 5k, double that for the 10k and 4 times that for the half marathon, so nearly 1000'.

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Mark, thank you for taking the time to review your event with us at RunThrough! I have shared your thoughts with the team. We are super happy that you had a great race and we hope to see you again soon!

Betygsatt 5 av 5 stjärnor

Well organised with super friendly…

Well organised with super friendly volunteers.
Nice to see all abilities catered for.

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Good to hear you had a great experience here with us at RunThrough. Thanks for sharing your feedback and we hope to see you again Peter!

Betygsatt 5 av 5 stjärnor

I love love love Runthrough events

I love Runthrough events, always well planned and volunteers are fabulous! The event tees and medals are great quality and race entry is worth every penny. The race photos are so professional, I always look forward to those. Site is a bit clunky to view them but gosh that’s low on my radar. I’ve done 3 events so far and my daughter has done the Junior Race twice. I recommend to everyone!

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello - thank you so much for your kind words of RunThrough! We love that you (and your daughter) have had a great experience with us and a huge well done on all three of your events! We do hope to see you again soon :)

Betygsatt 5 av 5 stjärnor

My first experience with RunThrough

I completed a 10k race at Birmingham Running Festival last weekend. Despite the course being extremely tough and hilly, I had a great time! This company did an amazing job at the event and made it come to life. For example, having a group warm up, Marshalls, music, pop up stalls etc. I would definitely do another race!

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Lucy-Ann, thank you so much for sharing your feedback with us - you absolutely smashed it! We do hope we see you again soon, let us know how you get on :)

Betygsatt 5 av 5 stjärnor

I did an event at the goodwood running…

I did an event at the goodwood running GP, it was incredibly well managed and it was a great day.

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Amazing to hear Jack! A huge well done on your event - you smashed it! Thanks for taking the time to share your feedback and for the five-star rating :)

Betygsatt 5 av 5 stjärnor

Anitree Racecourse

Despite the cold weather I can always say that I've always enjoyed the RunThrough Events through out the year at Aintree Racecourse,its a nice flat route and i will be definitely be at the next running event here at Aintree Racecourse 🏃‍♂️ Thank you & Well Done 👏

8 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Martin, thank you for sending us a review of your experiences - your continued support doesn't go unnoticed! I have passed on your thoughts to the team and we look forward to seeing you again at Aintree soon :)

Betygsatt 5 av 5 stjärnor

RunThrough Events Team

I have volunteered on a couple of occasions with RunThrough. What fantastic people to deal with. Had a couple of queries over the last week and both have been dealt with brilliantly. Had an issue where my daughter needed to last minute swap events and also I stupidly volunteered to help at a few events but didn't make a note of where or when😳
Dealt via email with the team to switch my daughter's race event and again I needed the team to chase up my details/order number and all of Paul,Mark & Darlene were brilliant. Then Corrine sorted my Volunteer roles within minutes of me emailing. A big thanks also to Larren on the RunThrough UK Chat FB page for pointing me in the right direction. Everybody has been a credit to the company and standout from the ordinary.
If anybody is considering running a race or volunteering then go for it. If you volunteer then you can earn race credits and then enter a race "for free" and the volunteering shows you just how much goes into each event. Definitely 5* from all the people I have dealt with.

5 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Stu, what incredibly wonderful words from yourself, thank you so much for taking the time to share these thoughts with us. We are glad that you were able to sort your queries with us at RunThrough and thank you so much for taking the time to volunteer, it is people like you that make our events! Best of luck to your daughter and yourself on your next race with us, we cannot wait to see you again at the start line :)

Betygsatt 5 av 5 stjärnor

Great Event, the energy and atmosphere amazing

I’ve taken part in a few RunThrough events recently, and honestly, they’ve been nothing short of incredible.
Each one has had such an amazing atmosphere, from the energy at the start line to the cheers all the way around the course. The staff and volunteers are always so friendly, supportive, and full of enthusiasm, which really makes a difference on those tougher miles.

What stands out most is how well-organised and welcoming these events are. Whether you’re running for a PB, taking it steady, or just there for the experience, everyone feels part of something special. The sense of community, positivity, and encouragement is unmatched.

RunThrough really know how to make every event memorable, I can’t wait to sign up for the next one!

1 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Chris, Thank you so much for your kind words, we are so glad that you had a fantastic experience with us at RunThrough! We hope you have been resting up since race day and we are looking forward to seeing you again soon :)

Betygsatt 5 av 5 stjärnor

Great experience for all levels

I've run all my races with run through and very much enjoy all aspects. The event hub, the encouragement, the warm ups, the availability of support. They are always exciting and you feel like it's just for you!

1 februari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Mrs Russell. Thank you for sharing your thoughts with us - we are glad that you have chosen us for your racing experiences! It sounds like you have done a few events with us, so a huge well done on all of your achievements and we hope to see you again very soon!

Betygsatt 5 av 5 stjärnor

Absolutely love runthrough great events…

Absolutely love runthrough great events where I run at delemere forest can't wait to add 2026 to my collection 👍🫶💯

31 oktober 2025
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Jas! Thank you for sharing your thoughts - we look forward to seeing you again this year at Delemere Forest and in other areas too. Well done and best of luck!

Betygsatt 1 av 5 stjärnor

Be aware

Be aware. They send no confirmation or receipt of your entry. I therefore assumed it hadn't gone through so entered again for a race and was then charged twice. They told me they don't do refunds. Very poor systems. Won't be racing with them again.

30 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hi Laura, sorry to hear you didn't receive a receipt of entry. Our event entries always should always come with an automated receipt once you've signed up, so we can only apologise for this not coming through. Hopefully you have received our customer service response, it seems our system hadn't flagged two entries as two different names/emails were used. We are sorry again for the inconvenience, if you need any further assistance, please respond to the chain of emails.

Betygsatt 1 av 5 stjärnor

I volunteered and never received my…

I volunteered and never received my race places and kit that I was due. I've emailed many times and no one gets back to me. I know others have had problems too. I used to recommend to my friends and running clubs and have stopped doing so. So disappointed and unfair!

27 januari 2025
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hi Matthew, we're really sorry to read this. Please could you send us an email to; info@runthrough.co.uk and we will make sure this is set as a priority to rectify. We will also pass your feedback onto our customer service team.

Betygsatt 1 av 5 stjärnor

Dreadful

Dreadful experience from start to finish… wrong prices on website, additional parking paid for which didn’t exist, and wrong start times shown on RunThrough emails/ event website.

25 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Elle, hope that you are well. We would like to investigate this further so we can support you in any way that we can to rectify any issues that we may be unaware of. Please could you send us an email (if you already haven't) to - info@runthrough.co.uk so we can create a better experience for you. Thanks and hope that you had a great race overall.

Betygsatt 5 av 5 stjärnor

I made a special trip for a weekend in…

I made a special trip for a weekend in Chapstow which initiated running the Chapstow Racecourse 10k and glad I did. It was a fab event and well organised and a challenging route, ideal for running training. I highly recommend this event.

25 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Chris, thanks for sharing your thoughts and a huge well done to you on your race! We hope that your experience means that we will see you again soon but are resting up for a couple of days post-event :)

Betygsatt 5 av 5 stjärnor

Amazing organisation and very friendly…

Amazing organisation and very friendly team of Marshalls. Clear direction information when doing laps. Great atmosphere.

18 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello there, thank you for taking the time to review and share your kind words with us about your experience with us at RunThrough! A huge well done on your race and we hope to see you again soon :)

Betygsatt 1 av 5 stjärnor

Very poor customer service

Company changed dates of the event. Took me over 7+ emails to gets a refund on my event, despite making it extremely clear on the first time that I did not want any other options.

Customer service lack the ability to read and address concerns appropriately, they just have a default script that they have to use.

Dissatisfied.

21 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello William. Thanks for sharing your feedback. We’re sorry to hear about your experience and that the resolution took longer than expected. That’s not the standard we aim for, and we’ve shared your comments with the team to help improve how we handle similar situations in future. We hope that you are able to join us for an event soon!

Betygsatt 5 av 5 stjärnor

A great experience for a Sunday morning…

A great experience for a Sunday morning with my family

18 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Thank you Yalcin for your review, it was great to have you and your family join us at our event at RunThrough! We hope to see you again soon and a huge well done on race day!

Betygsatt 5 av 5 stjärnor

Newcastle (Quayside ) 10k

Just completed the Newcastle 10k (Quayside - 17.01.26). Excellent. Would recommend. Route & marshals clearly marked, bag drop easy, covered, manned all the time and secure. Loads and loads of port-a-loos. Great atmosphere and great bit of bling at the end.

17 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Clare, super glad that you had a great experience here with us at RunThrough! The Newcastle 10k event was a huge success and you were a huge part of that - well done! Thanks for sharing your feedback, I have passed this onto the team as they will be happy to hear your thoughts. We hope to see you back racing with us soon :)

Betygsatt 4 av 5 stjärnor

Well Organised Event

Clear comms and well organised on the day. Staff and volunteers were friendly and encouraging. Just felt that there should be group/family deals particularly as I'm introducing the kids to running, otherwise an expensive outing compared with other activities.

10 januari 2026
Omdöme utan inbjudan
Logotyp för RunThrough Events

Svar från RunThrough Events

Hello Rosh, I am super glad that you had a great time with us at RunThrough! We love when families come along to enjoy the day together - they are our future! Well done to you and your family. Thanks for your feedback, we do actually do group discounts already on our website, however, feel free to email us for some support on this and we can get you back racing with us again as a family :)

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