Hiring process and collecting the machine was fairly straight forward. Had a slight issue once started but this was rectified by the customer advisor over the phone- wasn’t their fault- obviously... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
pickup the cleaner at Tesco Lymington finding it still full of dirty filthy water that spilt into the car boot!!! Rug Doctor has NO supervision in place checking on the state the machines when returne... Se mer
Did the job but not without huge physical demand. The thing is so heavy and inflexible that the company should really consider modernising as the current units have been around for years. A nice mix w... Se mer
Easy to use website for booking. Local collection at Tesco store. Lockers were simple to access, although instruction leaflet was missing but I was able to Google how to use and check their website.... Se mer
Företagsinformation
Skrivet av företaget
You can find a Rug Doctor carpet cleaning machine in over 3,300 rental outlets across the UK and Ireland. Some 90% of UK households are no more than a 10-minute drive away from their nearest provider.
Kontaktuppgifter
Storbritannien
- rugdoctor.co.uk
4,0
Bra
5 tn omdömen
Ber kunder att lämna omdömen
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Expensive service, delays and missing products
Expensive service, machine delivered a day late and the carpet cleaner paid for was missing. Customer service were helpful but I still ended up paying a large sum for a service that added more stress to my house move than it saved. Machine was easy to use but overall would not recommend.
4 augusti 2026
I was very pleased with the results
4 augusti 2026
I absolutely love the result after…
I absolutely love the result after using a RugDoctor carpet cleaner. I think it is really good value overall. I aim to carpet clean once a year, but everytime I do I realize-se I should do it more often given the muck inside the water. I highly recommend!
9 augusti 2026
Fantastic bit of kit
Fantastic bit of kit! Cleaned carpets that hadn’t been cleaned for 6 years. They came up like brand new. Will definitely hire again.
4 augusti 2026
Booked and paid for 24hours from 10am…
Booked and paid for 24hours from 10am -the machine had not been returned so had to return in the afternoon to pick it up. We returned it at 10am the next day otherwise we would be charged for another 24 hours.
4 augusti 2026
It was easy to rent out.Just picked it…
It was easy to rent out.Just picked it up at the Tesco and brought back after I finished.
4 augusti 2026
Machine was full of muck
Machine was full of muck. Was a good machine after I had to spend an hour cleaning it out
4 augusti 2026
It was so easy from beginning and end
It was so easy to do from the beginning.just following your instructions.thank you Rug Doctor
11 augusti 2026
Almost spot on
Reservation and return simple
Machine was very good however required cleaning and rinsing through thoroughly before use.
4 augusti 2026
I had booked the rugdoctror
I had booked the rugdoctor and I had problems with it I rang customer service and was offered to rehire the machine again which was a good option for me as I hired it again after some time
4 augusti 2026
Machine was dirty therefore I did not…
Machine was dirty therefore I did not pickup. And customer process the full refund but it was completely disappointed. As I move all the stuff from the rooms and make the carpet clear for the cleaning. But I had to put it back all the stuff , unnecessary hassle.
4 augusti 2026
Great experience easy to follow…
Great experience easy to follow instructions will reccomend to friends & family.
15 januari 2026
First time using rug dr
First time using rug dr
Ease of hiring and collecting and dropping off was excellent
Machine worked well but it was dirty when I collected it- I had to wash the filter
And filter area and the bottom of machine before I could use it - it went back a lot cleaner than I found it
I will definitely be using service again though
3 augusti 2026
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