Rugbyhaven 

Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

A complete scam. Paid £50 for a jersey in February and they never sent it to me. I was waiting months with back and forth emails to "Anna" their customer sales representative. After 5 months of waitin... Se mer

Betygsatt 1 av 5 stjärnor

* Edited in response to Rugbyhaven I will happily provide evidence with a case reference from the bank that you attempted to take money from my account again. Please read reviews before purchasin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered an Argentina rugby top almost 3 weeks ago and it arrived today. I'd been worried after reading some of the reviews here, but the top arrived within 3 weeks as promised, it's genuine World Cup... Se mer

Betygsatt 1 av 5 stjärnor

Email sent to yes , you've guessed it Anna ( she must be overworked) Hi Anna It is now 30 days since I placed my order with your company. Despite assurances from you that my order is in... Se mer

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Kontaktuppgifter

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Fake and cheap clothing

Fake and definitely cheap products. Ordered 2 4xl hoodies they were more like a large and the material is cheap and nasty.

14 april 2024
Omdöme utan inbjudan
Logotyp för Rugbyhaven

Svar från Rugbyhaven


We're sorry to hear about your disappointment. We assure you that we only offer genuine products, and we apologize if the quality did not meet your expectations. Please feel free to reach out to our customer care team at support@rugbyhaven.com for assistance with product returns or exchanges. Best regards RugbyHaven

Betygsatt 1 av 5 stjärnor

Do not buy from these Scammers

Do not buy from these Scammers, They said they sent twice and i never got. They send fake tracking ID. Waiting on refund

1 april 2024
Omdöme utan inbjudan
Logotyp för Rugbyhaven

Svar från Rugbyhaven

Thank you for your feedback!

We want to assure you that our company only offers genuine products, and we always provide accurate tracking numbers for all orders. We apologize for any inconvenience you may have experienced regarding the delivery of your order. Your satisfaction is our priority, and we take your concerns seriously.

Please feel free to contact our customer support team at support@rugbyhaven.com for further assistance and information regarding your order status and refund process. Best regards, RugbyHaven

Betygsatt 1 av 5 stjärnor

Finger weg

Offensichtlich keine Originalware…..fällt auf jeden Fall locker 4 Größen kleiner aus…..also Finger weg

6 april 2024
Omdöme utan inbjudan
Logotyp för Rugbyhaven

Svar från Rugbyhaven

Thank you for your feedback! At RugbyHaven, we take pride in offering only genuine products to our customers. We understand the importance of accurate sizing, and we provide detailed size charts on our website for every product to help our customers make informed decisions. If you have any further questions or need assistance, please don't hesitate to reach out to our customer care team. Best regards, RugbyHaven

Betygsatt 1 av 5 stjärnor

NO SE DEJEN ENGAÑAR 👎

Es un tienda china que vende copias. Su politica de devolución es que no se puede retornar los productos que estan en oferta y como el 100%de sus productos estan en oferta, no se puede devolver nada.
Creo q la famosa Anna q lei en muchos comentarios, tambien debe usar un nombre fictisio.
Me dejé llevar por las ofertas y no investigué la página antes.

28 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fake Products

Fake Products - these are coming from China and are not real. They will not offer any refunds, as all items are "sale" items. They are based in Latvia.

1 februari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

First of all I would like to say that…

First of all I would like to say that it is a Chinese online shop. After 14 days I asked for the first time where my order was. I then had to send an email a second time. And the goods I ordered arrived four weeks later. I don't think they are original Adidas shirts! Admittedly, they are well made, but they are not real and then the price is far too high. Another little tip that doesn't bother you, it's better to order two sizes larger. The things are very small.

19 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please do not buy from rugbyhaven.com !!!

Please do not buy from rugbyhaven.com !!

I placed an order on the 21st November 2023 and I still haven't received the product.
After contacting their support team in January 2024, I was told by Anna Johnson (I wonder if she is a real person) to contact the local post office for more information.
Looking at the tracking number I was given the parcel was allegedly delivered in Devon instead of Kent where I live!!

I am yet to receive my order or a refund as she keeps telling me to check with the Post Office but under consumer protection laws, it is the responsibility of the seller to ensure the correct and timely delivery of the purchased items.

8 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy these fake ill fitting goods!

Ordered a hoodie and a polo shirt, heart sank when I saw the quality. Heart sank further when I tried them on, im normally XL in both brands I bought but the hoodie was paper thin and it was a real struggle to put on due to being so small. The polo was even worse, couldn't get it over my head without a struggle and felt like a sausage in it! Funny smell on both garments like they'd been in a sweat shop for months. Definitely fake products.

Contacted them, no return on 'sale items' was the response. £104 they cost in total. Tried to show uk consumer rights when buying online about refunds but now no response!

Don't waste your money! It's a Rugby Heaven wannabe! Total rip off!

Anna! Respond to my email and resolve the issue please!!!

8 februari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Support

A great, very friendly team that always tries to find the best solution.
The company is also very accommodating when it comes to returns.

The only thing that sometimes needs to be adjusted are the size tables for the products.
Better to order one size bigger

Many thanks and best regards from Germany

16 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently purchased a shirt

I recently purchased a shirt , and I couldn’t be happier. The rugby shirt arrived in excellent condition, exactly as described.I’m thrilled with the quality and will definitely shop at Rugbyhaven again in the future. Highly recommended!

5 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam. They sell fake products delivered from China. They refuse to allow you to return items. DO NOT ORDER FROM HERE!

29 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Got items after 34 days!!!!

Got items after 34 days!
Very disappointing with communication with the company rep.
I put a bad review here (tracing link was wrong, asked few times for clarification, and communication was really awful) as i don't think it's a valid brand. Items shipped from China, quality is ok, waiting time disasters, communication bad. I got an email asking me to take down the previous review, with "warning " that they will take legal action against if i would not. I'm disappointed with the length you got to wait for your parcel, I was told q5 to 20 days in obe of the emails, it state 7 to 15 on the page, it took them 34 days to deliver. Products shipped from China so I don't think they are original ( quality is ok) but no mention on the Web where is that stuff coming from. Last thing: the exchange of emails between me and company it's just ridiculous, at some stage I felt like I have to explain myself and why it's wrong to missinform customers. Once you pay the6 don't care. If you have to buy from them pay by PayPal so u can request money back at any stage.

23 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

No news about my parcel. Tracking number doesn't exist. I'm contacting the fraud team at my credit card provider

23 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought an item from them and it was…

Bought an item from them and it was fake. So I arranged for it to be returned and despite the item coming from China, the return address was to a butcher's shop in Latvia! You'll also notice that literally the only customer service rep is called Anna Johnson, everyone has dealt with her, because it is a false name for a fake company

1 december 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

All Blacks anniversary shirt

Ordered an All Blacks anniversary shirt, good quality when it finally arrived. I must mention Anna at customer support, she was always happy to help, giving regular updates for delivery through prompt e-Mail replies.

13 december 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Ordered a personalized rugby shirt and…

Ordered a personalized rugby shirt and paid. One week later no goods. Tracking link said parcel didn’t exist. Contacted them. They said goods had shipped from China. 2 weeks later I got the messaged my package would be returned to sender because I didn't collect it, I never received a message however. I contacted them and got a reply from Anna they would send another T-shirt. 2 weeks later the new shirt was actually delivered! So all in all in took about 6 weeks and several emails but I got my original Chinese copy of the Irish shirt!

8 december 2023
Omdöme utan inbjudan

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