Amazing🫶🏻 I have a complete obsession with this small and perfect business, their products are top tier amazing. I now have all the cheek blushes - could not live without every colour for differen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really nice mascara. Genuinely delighted with the way it elongates my very short and sparse lashes. Only criticism would be that when washed off the fibres tend to stick to the basin and make it diffi... Se mer
Mascara brush is the best I’ve ever tested. The tiny brushes ensure even and easy coverage. I do find the white brow end a complete waste of money however, as I never use it. I wish Ruby Hammer wo... Se mer
Best mascara hands down no competition! The small fine brush does exactly as promised leaving eyelashes significantly enhanced but so natural looking. Love! My search is over!
Företagsinformation
Skrivet av företaget
Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder
Kontaktuppgifter
Ruby Hammer Ltd, W9 1DD, London, Storbritannien
- customercare@rubyhammer.com
- rubyhammer.com
4,6
Utmärkt
290 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect brush set…
Great to be able to buy your most used brushes individually in the magnetic brush set. Quick delivery
5 juni 2025
Items ordered arrived reasonably…
Items ordered arrived reasonably quickly but I was unable to track my parcel to see its progress after dispatch.
5 juni 2025
Absolutely fantastic products
The products I purchased are absolutely fantastic (blusher and lip balm) and the service was very fast.
Cannot fault in anyway and throughly recommend.
The pigment in the red blusher is really good and when used on the lips last for ages with the balm. The balm is the best I tried and has real staying power.
2 juni 2025
I have found the Most Incredible lip…
I have found the Most Incredible lip color in Nude!! I absolutely love the smooth & creamy formula! Can’t wait to try the other colors!
27 maj 2025
Lovely product, nice makeup accessory.
Decided to purchase the lip serums after such a positive review from Kelly Hoppen in one of my magazines, They are light, non sticky and give a perfect sheen. I will be buying again.
27 maj 2025
Excellent products and service!
The products and service can’t be faulted. Very pleased with both.
I purchased Lip Serum Nude. I’ll be reordering this product, so moisturising and natural.
Cheek Colour Nude. Not sufficient colour for me personally so I will order a deeper colour next time. However, it gives a lovely sheen over my existing powder blusher.
Mascara & brow duo. I simply love this mascara! No clumps and a deep black to emphasise lashes/eyes. Definitely my go to mascara! I do wish the mascara was sold separately to the brow gel. I get through the mascara far quicker.
Thank you Ruby Hammer!
12 maj 2025
Incredible customer service
Incredible customer service. Quick to respond to my query. Quick delivery snd products outstanding
12 maj 2025
Perfection
Wonderful customer service and the most beautiful lip balm. I wear this balm in red and it is honestly the most comfortable and beautiful lip product I own. It has very quickly become my ‘I don’t need to think, just whack it on’ lip product. I love, love, love it.
2 maj 2025
Good product at a manageable price
Good product at a manageable price. I first saw the lip serum in a magazine (not via a influencer I may add) I will buy again
31 mars 2025
Love the Lip Serum Balm in nude
Love the Lip Serum Balm in nude. Looks great with whatever I decide to wear. Fast service and delivery.
26 mars 2025
Great experience
Delivery perfect, well packaged items both glass so there was a chance of breaks. However all good, ordering easy and loved products
31 mars 2025
Unfortunately the top of the gloss…
Unfortunately the top of the gloss completely came off upon first application. Losing the tip then made a second application too thick and heavy. Am yet to hear back from customer services about the issue. May seem a trivial complaint but would have been nice to be able to use the gloss properly.
31 mars 2025
Svar från rubyhammer.com
Hi Jane,
Thank you for your feedback, and we're so sorry to hear about your experience. As a small business, our customer service team is closed over the weekend, but I can see the team has responded to you today.
Our Lip Serum Balms are formulated with a high level of skincare oils, giving them their signature soft, melting texture. Because of this, we recommend twisting up just a small amount above the tip to avoid any breakage. A replacement has already been sent out to you, and we hope you enjoy using it this time. Please don’t hesitate to reach out if you need anything further.
Best wishes, Team RH
The Ruby Hammer experience from…
The entire Ruby Hammer experience from purchasing the product online. The waiting time, which was not very long. To receiving the product, which is the main makeup brush. Everything went well.
The product itself is a star
It is made of good quality, and it applies my makeup well on my face.
26 mars 2025
Super quick and generous response to a problem that…
Super quick response to a problem that was my fault Never used Ruby Hammer products before but am super impressed and it is now on repeat order. Brilliant!
4 mars 2025
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