After months of being let down on delivery of a bistro set from another well known company, I placed an order with Royalcraft. Five days later it is under my pergola! Looks very stylish and is extrem... Se mer
Företaget har svarat

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
After months of being let down on delivery of a bistro set from another well known company, I placed an order with Royalcraft. Five days later it is under my pergola! Looks very stylish and is extrem... Se mer
Företaget har svarat
Excellent from ordering to delivery , can’t fault this company. Very pleased with my new Ivory Parasol 2.7m with LED lights, switched them on when it was dark, even better than website photos.
This is a brilliant company to deal with. The web site contains a wealth of information about their products and is simple to use. We ordered an outside dining suite on a Tuesday morning and we were e... Se mer
Företaget har svarat
Delivery crew polite and good. The problem is the chairs arrived in a huge cardboard box and now have to get rid of box. Well packed and protected, the rattan chairs for the money really good, and... Se mer
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Taylors Lane, B69 2BN, Oldbury, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stylish garden furniture delivered quickly.
Some construction required, most of which was clearly shown how to do in the diagrams. There were a few fixings that didn't quite line up, so they had to go in on an angle.
Pleased with our purchase.

Svar från Royalcraft
Easy ordering process.
Good communication re:order updates and delivery (including tracking).
Great quality parasol at this price point.
Will definitely consider Royalcraft for future purchases.

Svar från Royalcraft
every thing was ok the item the packing of the item the item itself . thankyou.

Svar från Royalcraft
The online ordering process and delivery of the parasol was straight forward and on time.

Svar från Royalcraft
The delivery went very smoothly and quickly and we are really pleased with the product. My wife at first straight away loved the chairs but was a bit bothered about the table top being too bright but she has been won over and loves it now after she put a small piece of pottery at its centre.

Svar från Royalcraft
We've recently taken delivery of the Roma lounge set, matching sun loungers and bistro set. I'm delighted with the furniture, it's beautifully made and looks amazing in our garden. I love that there is such a variety of furniture in the Roma collection. Highly recommend !

Svar från Royalcraft
I ordered the Napoli Companion Set, which arrived on time and was easy to assemble. However, there was small damage to one of the backrest panels, which was disappointing. Also, some parts of the wood were not sanded down as well as on the two previous pieces of furniture I purchased - it is rough to the touch.
Although we had some issues the staff were excellent at assisting in solving the problem. I found emails, as they always are, can be misconstrued but I phoned each time and can't fault the service I received.
Product was lovely just not to my taste but an absolutely awful company to deal with if you need to return. To arrange a collection took 3 phone calls multiple emails and texts. Payment for collection also challenging felt like I was the customer service team. It took 20 DAYS FOR A REFUND from collection. For context that’s 17 wokring days. I would never order from them again.
I requested some spare parts for my furniture. The service was exemplary! Fast, efficient and courteous. I would recommend this retailer
Excellent quality product and logistics communication.
Cannot believe that you spend thousands of pounds on a patio set, and Royalcraft have stopped selling covers for them, told by customer services to try to get one online.
Purchased one before from Royalcraft, and it fits like a glove, impossible to find the same fit online
Rattan affect patio set looks great on arrival however the plastic has sagged in the centre due to the sunny weather. Hopefully it will return when cools down. Other than that very happy . Service was excellent missing a cushion and they sent a replacement in couple of days. Thanks Georgina.
I've had Royal Craft wicker garden furniture for many years and it's brilliant quality.
Ordering was effortless online and delivery was very quick. The delivery men were very friendly and arrived when expected.
Overall another great experience from Royalcraft.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.