Rosland Capital LLC Omdömen 

337
‱
TrustScore 3 av 5

3,1

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För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 2 av 5 stjÀrnor

Invested arround 4 million dollars from my Ira account. In December 2026 requested liquidation of everything. Got 1.6 million back as Ira in check not sure why electronic deposit are not available. St... Se mer

Betygsatt 1 av 5 stjÀrnor

3 years ago I decided to transfer one of my IRA's to Rosland Capital. Purchasing a Gold IRA. Gold has been going up in value as we all know. Yet my investment is getting smaller (losing value). This... Se mer

Betygsatt 5 av 5 stjÀrnor

John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gol... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

My rep, Daniel Castillo, Sr. Sales Rep @ Rosland was awesome....well informed, answer all my questions, explained every detail as he walked me through the process of purchasing what I was buying....I... Se mer

Företagsinformation

  1. Guldhandlare

Skrivet av företaget

Rosland Capital was founded in California in 2008 by our CEO, Marin Aleksov, a 25-year veteran of the precious metals industry. We serve customers in the United States from our headquarters in Los Angeles, and customers are also served from international locations through separate, independent Rosland-branded companies in London, Paris, and Munich.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

337 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har besvarat 2 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

3,1

Alla omdömen

(337)

46 omdömen under de senaste 12 mÄnaderna

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Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 1 av 5 stjÀrnor

unprofessional regard for client

On 2/28/25 I wrote a check to Rosland Capital for a gold and silver coin order and to date I have not received any product. I get all kinds of excuses and promises that I am next on the list to ship. But this never happens. Very unprofessional! I am becoming concerned about your company.

19 juni 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Rosland takes negative reviews seriously. Rosland has shipped his order and apologizes to the reviewer for the delay.

Betygsatt 1 av 5 stjÀrnor

Ich habe vor ĂŒber zwei Monaten eine


Ich habe vor ĂŒber zwei Monaten eine Bestellung aufgegeben und bis heute weder eine RĂŒckmeldung noch die Ware erhalten – obwohl eine Lieferzeit von zehn Tagen versprochen wurde. Auf meine wiederholten Anfragen wurde mir mehrfach zugesichert, dass man sich bei mir melden wĂŒrde, aber es hat sich niemand zurĂŒckgemeldet.

Ich bin sehr enttĂ€uscht vom Kundenservice und kann diese Firma absolut nicht weiterempfehlen. Ich habe bereits eine betrĂ€chtliche Summe bezahlt und weiß nicht einmal, ob ich meine Bestellung ĂŒberhaupt noch erhalten werde.

3 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

HORRIBLE COSTUMER SERVICE

I was told by Lionel De La Torre if you are not fully satisfied that I would get a full refund, all money back.
This was back in June 4, 2025. He told me I would get all my money back at the end of June 2025, or the beginning of July 2025. Called back in July 2025 still no refund!!. Rosland Capital has no problem receiving your money, but lied about getting a full refund when canceled and was not completely satisfied. Now I am told by Mario D'Andrea that I would be receiving my full refund (all my money back) at the end of August 2025 or beginning of September 2025. Haven't seen anything and now we are at the end of August 2025. Mario told me that Brendon the administrator is handling my refund. I haven't received a phone call. Makes you wonder what they did with my money. Rosland Capital had no problem receiving my money (which is collecting interest holding on to my money). I would NOT RECOMMEND ROSLAND CAPTIAL, their costumer service for refunds are horrible!! Lionel De La Torre and Mario D'Andrea are NOT HELPFUL!! Good Luck if you are NOT completely satisfied, chances are you will have a hard time getting your full refund!!

4 juni 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Thank you so much! We will pass on your praise to Lionel, who will be ecstatic. If you need anything in the future, please do not hesitate to reach out.

Rosland Capital

Betygsatt 2 av 5 stjÀrnor

Why is it taking so long to get the
?

Why is it taking so long to get the coins i ordered? 2 months now? since check cashed for 13K.

7 mars 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Rosland seeks to consistently provide first-rate customer service and takes negative reviews seriously. Here, the order mentioned by the reviewer has now shipped and Rosland apologizes for the delay.

Rosland Capital

Betygsatt 1 av 5 stjÀrnor

Unethical - payment due to me April 30 and still isn't being processed

I purchased some gold coins in 2024 and decided to sell them back to Rosland Capital in February, 2025. I have recently looked at Rosland's reviews and noticed many people had delays when using the buyback option with Rosland. I wanted to be proactive to receive my payment timely so I emailed my representative 4 separate times to request a payment date and to request an overnight delivery of my payment and that the delivery be trackable. Rosland was supposed to pay me be April 30 and has not yet made payment to me. My reps at Rosland NEVER use email to answer questions. My rep called me to talk about my questions. On my call last week, my rep told me Rosland has 60 "business days" to pay for the Buy-Back. I double checked my contract and Rosland has 60 calendar days to make payment for their purchase - big difference. I expect the folks who represent Rosland be more knowledgeable about the language in their contracts. When calling their customer service 800 number, I got my same representative. For obvious reasons, I did not want to talk with this same rep when he was not helpful. After all this, I decided to thoroughly read the contract and they have a clause in their contract that discusses Electronic Recordation which, I am paraphrasing to keep it short, says they can monitor and record conversations with the customer but that they don't consent to the customer recording telephone conversations with Rosland's reps. That clause and others in the contract spell out some very concerning business practices. In short, I plan to continue my efforts to collect the money I am due.

5 maj 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Rosland takes negative reviews seriously and prides itself on customer satisfaction and excellent customer service. The funds the reviewer mentioned have now been sent to her and Rosland apologizes to her for the delay and for not meeting her expectation of a satisfactory customer experience.

Rosland Capital

Betygsatt 5 av 5 stjÀrnor

Why you should call Rosland Capital

John Siewers is professional,courteous, and very knowledgeable. I appreciate his expertise which helped me in making certain decisions. I can depend on John to keep me informed. If John says he is going to do something, he does just that, which I find very admirable. I definitely feel that John is a most valuable asset to your company

22 april 2025
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Betygsatt 5 av 5 stjÀrnor

Made it easy and explained everything

John Siewers and Roslan Capital did a complete job taking me, an inexperienced commodities investor, from the basics to a confident gold and silver retirement investor. Daunting and unsure at first, I was buoyed by the thorough explanations and the absence of pressure to move too quickly. If one wants to be educated and coached on how to make this type of retirement investment transaction, Rosland Capital is the company I would strongly recommend. No Hassle and smooth process. Thank you, Rosland Capital.

22 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

John grew up in the Chicago Board of


John grew up in the Chicago Board of Trade Pit. There's no one I trust more or enjoy talking with more when it comes to following the market than him, especially commodities like precious metals. Gold is where you want your money right now. He will help you understand how to swiftly and securely move your money by investing in gold better than anyone out there today.

2 januari 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Thank you so much for your thoughtful review. We’re thrilled to hear about your positive experience with John—his deep knowledge and background truly set him apart. At Rosland Capital, we take pride in helping our customers navigate the world of precious metals with clarity and confidence. Your trust means everything to us, and we’re honored to be your choice for gold.

— Rosland Capital

Betygsatt 1 av 5 stjÀrnor

Over 2 months and still no gold!

So about 2 months ago I ordered 2 coins. I was told that they would be shipped within 2 weeks. They were not... they still have not been shipped! I have called and emailed with no satisfaction.... This is scary that they can take your money - and not send out the gold!

3 februari 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Rosland takes negative reviews seriously. Rosland previously apologized to the reviewer for the delay in sending her a full refund, which was received by her on April 2, 2025

Betygsatt 5 av 5 stjÀrnor

Blaise was knowledgeable

Blaise was knowledgeable, courteous, and helpful. I would recommend him and the company to anyone who wants to investment in precious metals it was very profitable for me.

3 mars 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Thank you so much! Blaise is a highly valued member of our team and we will pass your kind words on to him. If you need anything else in the future, please do not hesitate to contact us!

Rosland Capital

Betygsatt 5 av 5 stjÀrnor

We were novices when we contacted


We were novices when we contacted Rosland. We knew little more than what we saw on television adds, but our agent, Blaise Moriarty took the time to answer all our questionsin a way we could understand all our options. He was quick to respond to our emails or phone calls, so we never felt like we were in the dark.
It's been a great experience!

21 mars 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Thank you for the kind words! We're so glad to hear that Blaise was able to guide you through the process with clarity and care. At Rosland Capital, we’re committed to making sure every customer—novice or seasoned—feels informed and supported every step of the way. We truly appreciate your trust and are grateful to have been part of your gold purchasing journey.

— Rosland Capital

Betygsatt 5 av 5 stjÀrnor

Our representative

Our representative, Daniel Castillo, was very patient with my husband and I. He explained the process involved and assisted our transition very promptly. We were very satisfied and would highly recommend him.

18 mars 2025
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Betygsatt 2 av 5 stjÀrnor

Rosland received our gold on 12/05/24

Rosland received our gold on 12/05/24. As of 3/11/25, which is over 90 days, and we can't get any response back from compliance. We have called and sent email. Even talked with representative repeatedly.

5 december 2024
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Rosland takes any negative review seriously. The check in question was mailed to the reviewer last week and Rosland apologizes to him for the delay.

Betygsatt 5 av 5 stjÀrnor

Trusted advisor

Trusted advice on all precious metals! Always available.

6 mars 2025
Omdöme utan inbjudan
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Svar frÄn Rosland Capital LLC

Thank you for such a great review! Please reach out to us anytime, we are here to support you!

Betygsatt 5 av 5 stjÀrnor

Responsive and Helpful Service

Really appreciated the responsiveness and support from my account representative, Blaise Moriarty. He was well-informed on the company’s products and services and was always available to answer my questions.

7 mars 2025
Omdöme utan inbjudan
Logotyp för Rosland Capital LLC

Svar frÄn Rosland Capital LLC

Thank you for your kind words! We’re thrilled to hear that Blaise provided you with the support and responsiveness you needed. Our goal is always to make the process as seamless as possible, and we’re happy to know he delivered. We appreciate your business and look forward to assisting you again!

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