Really good service. Ordered a roof window over Christmas from RW4Y's clearance section as it was just the size we needed for our project. Had a lovely email early in the NY from Claire in the custo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products at great prices. From a product point of view and trust of the company can't argue. \ An improvement area is logistics- One of my items was out of stock, so the delivery was delayed. C... Se mer
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Good loft ladder - I couldn't find any other supplier of the size I wanted (130cm x 70cm). I haven't fitted it yet, but I'm familiar with a similar one in use elsewhere. It's fairly pricey, but I do... Se mer
Företaget har svarat
Great company to deal with. Needed 2 roof light windows for a dual extension between my neighbour and self for my builder to fit. Rang, very helpful lady, sorted what was needed quickly and delive... Se mer
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Företagsinformation
Skrivet av företaget
We supply roof windows, skylights, loft ladders and many more!
Kontaktuppgifter
Hearthcote Road, DE11 9DW, Swadlincote, Storbritannien
- 01283 554 755
- digital@fakrogb.com
- roofwindows4you.co.uk
4,6
Utmärkt
627 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från RW4Y
Hi Phil, thank you for the great review!
Helps keep the heat in during winter.
This is my second Fakro roof blind, the first one is on the sunny side of the roof and does a great job of blocking out the sun on a hot day, and not getting woken up at the first light of dawn.
I've also noticed that when you get a frost covering the roof, if you leave the blind down you get frost on the outside of the glass as well, if you leave the blind up you get no frost on the glass. So the blinds definitely help keep the heat in the house.
Based on this I brought another blind for the other side of the roof on the adjoining landing. Every little bit will help with winter fuel bills.
Blind installed easily and with a perfect fit.
23 juli 2024
Svar från RW4Y
Thank you Stuart for this great review. I'm glad our blinds are serving you well and are easy to install.
Excellent all round service
24 juli 2024
Svar från RW4Y
Thank you Simon for the great review. Your feedback means a lot to us.
Replacement window arrived and could be…
Replacement window arrived and could be easily put into window frame
19 juli 2024
Svar från RW4Y
Thank you Rosemary, I'm glad it was a smooth process for you!
Svar från RW4Y
Thankyou for the great review, your feedback is important to us.
amazing experience
amazing experience, website easy to navigate, quick delivery, stunning quality window, easy installation. worth every penny, very happy!
20 juni 2024
Svar från RW4Y
Thankyou for the great review, your feedback is important to us.
Very good service
Very good service. Product arrived damaged but was replaced with minimum fuss and quickly.
14 juni 2024
Svar från RW4Y
Hello, thank you for your great review! We're sorry it arrived damaged and completely understand the annoyance! We have flagged this with the courier company.
Great customer service
Fast delivery and great customer service - an item was damaged in transit and they arranged a replacement straight away so work wasn't delayed!
13 juni 2024
Svar från RW4Y
Thank you for the lovely review! We're glad we could everything sorted for you.
Svar från RW4Y
Thank you Martin for the great review.
We were away on holiday for a week and…
We were away on holiday for a week and then suddenly got this message to say you would be deliviering that same week and that if there was no one to recieve it, we might have to pay for a new delivery charge.
It took several emails to sort it out and was very stressful. Then you did not deliver until reminded weeks later.
21 juni 2024
Svar från RW4Y
Hi Patricia, thank you for the review. Sorry about the service you received, it was a miscommunication between ourselves and the courier service - we are working on improving this and the systems we use. Again sorry for the delay in receiving your goods.
Complimentary service
The item arrived on time without any complications and would definitely recommend.
20 juni 2024
Svar från RW4Y
Hi Martin, thank you for the great review and happy you had a quick and easy service!
Svar från RW4Y
Thank you for the 5 star review! We strive to make the journey as easy as possible for you.
The quick delivery is great for me as a…
The quick delivery is great for me as a builder, good quality roof windows.
Very happy.
30 maj 2024
Svar från RW4Y
Thank you for the 5 star review! We hope to work with you again soon!
On time delivery and they have been…
On time delivery and they have been installed, working well.
11 juni 2024
Svar från RW4Y
Thank you for the 5 star review!
Fitted like a glove
Fitted like a glove. I’m no DIYer but it only took me 20 minutes. 🏴
25 maj 2024
Svar från RW4Y
That's great to hear! Thank you for the 5 star review!
Svar från RW4Y
Thank you John for the great review!
Svar från RW4Y
Thanks Philip for the great review!
I had a handle that had broken after 20…
I had a handle that had broken after 20 years of use.
I phoned and was asked to send a photo of the handle and the serial number on the window.
I received an email telling me which part to order. I placed the order and received the replacement handle in a couple of days.
It was good to be able to speak to someone who knew how to solve the problem.
Well done.
14 maj 2024
Svar från RW4Y
Thank you Richard! We want to always make sure you always can speak to a real person!
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