Really good service. Ordered a roof window over Christmas from RW4Y's clearance section as it was just the size we needed for our project. Had a lovely email early in the NY from Claire in the custo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great products at great prices. From a product point of view and trust of the company can't argue. \ An improvement area is logistics- One of my items was out of stock, so the delivery was delayed. C... Se mer
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Good loft ladder - I couldn't find any other supplier of the size I wanted (130cm x 70cm). I haven't fitted it yet, but I'm familiar with a similar one in use elsewhere. It's fairly pricey, but I do... Se mer
Företaget har svarat
Great company to deal with. Needed 2 roof light windows for a dual extension between my neighbour and self for my builder to fit. Rang, very helpful lady, sorted what was needed quickly and delive... Se mer
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Företagsinformation
Skrivet av företaget
We supply roof windows, skylights, loft ladders and many more!
Kontaktuppgifter
Hearthcote Road, DE11 9DW, Swadlincote, Storbritannien
- 01283 554 755
- digital@fakrogb.com
- roofwindows4you.co.uk
4,6
Utmärkt
627 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They was helpful when ordering the…
They was helpful when ordering the items
And after care was good
30 maj 2025
Svar från RW4Y
Thank you for the great review, and I'm glad our team was able to help you.
Blind was delivered on the date…
Blind was delivered on the date expected.
Am very happy with the blind, it looks good (nice green colour) and is effective in blocking the heat.
Everything listed in the fitting instructions leaflet was there. Instructions clear and easy to follow.
11 maj 2025
Svar från RW4Y
Thank you Moira for the great review! We're glad you found the blind easy to install.
Intelligent and responsive
Intelligent and responsive. Had been searching for a window component with no luck. RW4Y sorted it
9 maj 2025
Svar från RW4Y
Hi Mark, thanks for the great review. We're happy to help with all your FAKRO spare part enquiries!
Very helpful and a great service
Very helpful and a great service. Helped me identify the exact part I needed, only low in value on an older Fakro roof window but provided great service when other companies would likely not.
Will use this company again without doubt and happy to recommend.
20 maj 2025
Svar från RW4Y
Thank you for the lovely review. Our customer service team are happy to help you, no matter how big or small!
Happy with product.
The goods came when they said they would. All the bits were there.
The only markdown is that the lead time was quite long.
30 april 2025
Svar från RW4Y
Hi Sue, thanks for the great review. Most of our products are made to order, which does create a longer lead time.
Svar från RW4Y
Thank you Paul, for the lovely review.
Great Service
Great Service! Wonderful customer service. Replied to all my questions.
Superb windows and blinds.
Best company ever !
30 april 2025
Svar från RW4Y
Hi Agata, thank you so much for the lovely review!
I highly recommend RW4Y
This is a trustworthy and very reliable company. I purchased a handrail for a loft ladder, which came exactly as described. It was the correct product, and was suitably packaged to keep it protected and safe. Thank you so much for such a positive experience. 
8 april 2025
Svar från RW4Y
Hi Elina, I'm so pleased you had such a positive experience. Thank you so much for the review!
The customer service was brilliant
The customer service was brilliant. I had an issue with delivery and the Email team was able to help me resolve it.
25 april 2025
Svar från RW4Y
Hi Tim, thank you for the lovely review. We're glad our customer service team were able to help you.
Easy to purchase arrived on time
Easy to purchase arrived on time. Product fit well as a replacement for existing which broke
1 april 2025
Svar från RW4Y
Thank you for the great review, and we're glad we could help you find a replacement part.
Excellent service and helpful advice
Excellent service and helpful advice. Product excellent.
15 april 2025
Svar från RW4Y
Hi Dennis, thank you for leaving such a great review!
Terrible delivery experience
I cannot comment on the blinds as they were ordered on behalf of a client. However, the delivery was appalling with the most discourteous driver I have EVER encountered. He was having difficulty finding the property and was so rude on the 'phone that I hung up. He handed the items (which were large and heavy) to my client and offered no assistance in carrying them. It is obvious that my client has a severely bad back but no offer was forthcoming. RW4Y - you need to investigate this because if reflects so badly on your company.
12 maj 2025
Svar från RW4Y
Hi there, we're so sorry to hear that you had a bad experience with our couriers. We will raise this with them as this is not the level of customer service we would give. Just to clarify that all deliveries are kerbside only and that it would be the driver's discretion to carry into a property boundary.
Quickly identified correct replacement…
Quickly identified correct replacement window part and quickly delivered it to me.
18 mars 2025
Svar från RW4Y
Thank you for the fab review! We're happy we were able to help :)
Svar från RW4Y
Hi Ian, thank you for taking the time to leave us a great review!
Great Product and Service
Great product and Service. No issue with product with lots of information. Happy to recommend family and friends
21 mars 2025
Svar från RW4Y
Thank you for the great review! We're so pleased to hear you would recommend us.
Responded very quickly to my query over…
Responded very quickly to my query over missing window bits and all solved as soon as was possible.
5 mars 2025
Svar från RW4Y
We're glad we were able to sort out your query. Thank you for the great review!
Thank you Claire
Fantastic company to deal with, Claire was so helpful with my endless queries. Would definitely recommend and use again. Windows arrived quickly and we're really pleased with the finished look.
1 mars 2025
Svar från RW4Y
Hi Iona, thank you for the lovely review. We'll let Claire know what a great job she is doing!
Product arrived in good condition
Product arrived in good condition. Not easy to install but manageable. Looks good once installed.
13 mars 2025
Svar från RW4Y
Hi Alan, thanks for the great review. Hopefully, it was easy to find someone to help you install it!
Tony was super helpful
Tony was super helpful, responsive, on time and most importantly sorted out our doors.
27 februari 2025
Svar från RW4Y
Thanks for the great review!
Prompt delivery service and good…
Prompt delivery service and good product, straight forward installation.
20 februari 2025
Svar från RW4Y
Thanks Phil for the great review!
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