Truly awful service. They don't return calls, don't proactively chase anything. No sense of urgency at all. Mistakes in documents.
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yet another fantastic experience with Terena and Rebecca at Rollasons, who both supported us on our house sale and purchase. Both proactively helped us throughout the conveyancing process, with... Se mer
This review is very much based on the service experienced with Rollasons’ solicitor Amy Trevellick, who is outstanding in every way. When she moved from another solicitor I tracked her down and was de... Se mer
We recently appointed Rollasons to carry out conveyancing services for the sale of my late mother's house. We found Emma to be really efficient and the whole process was carried out with minimal input... Se mer
Företagsinformation
Skrivet av företaget
Rollasons provide a full range of legal services to the community around Daventry, Lutterworth, and Leamington Spa. All of our teams are dedicated to ensuring your customer journey is as smooth and stress free as possible. Founded in 1994, our team offer a comprehensive range of legal support for you, your family, and your business. Nearly 30 years on, we continue to believe and invest in building relationships that last. That is why many of our long-standing clients continue to put their trust in us, returning time and time again whilst also referring us to other business contacts, clients, family, and friends. With your best interests in mind, we’re here to understand your situation, needs and objectives and help you to navigate the sometimes-complex areas of law; achieving your desired outcomes, whilst providing exceptional client service. We are a friendly and approachable firm of solicitors that take pride in providing all our clients the best in service and care whilst helping them achieve their desired outcomes. Our services include: commercial property, commercial law, debt recovery, residential conveyancing, corporate law, wills, probate, lasting powers of attorney, court of protection, family law, private litigation, commercial litigation, insolvency, personal guarantees, and director and shareholder disputes.
Kontaktuppgifter
9 New Street, NN11 4BT, Daventry, Storbritannien
- 01327 301 771
- info@rollasons.com
- rollasons.com
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Residential conveyancing
Have known Peter Rollason for over 10 years in both a business and personal capacity, with the practice previously handling two conveyancing transactions for a family member.
They were the natural choice then for my retirement house purchase and sale , incredibly well handled by Emma Bateman from their Lutterworth office. Emma was extremely professional , friendly , efficient and patient when faced with other challenging solicitors and parties in our chain, always keeping us fully informed.
Can thoroughly recommend them and will certainly be using them again in the future when family needs arise.
Unresponsive and inattentive
A will is an important document for the wellbeing of those who remain after us.
I regret having my will drawn up at the Leamington branch a decade ago, as they have been unresponsive and unable to provide an appointment after 2-months of chasing, to make an amendment to the will.
Steer clear of Rollasons
I instructed Rollasons regarding an estate of a deceased relative. Their property needed to be transferred first into the name of 2 beneficiaries then into a company name. They said this required 2 steps therefore quoted for such complexity. Between August 23 and February 24. I had to constantly push for progress and was consistently ignored when I pressed for information. Lauren Quinn was the solicitor acting on my behalf. I also escalated to Kam Vara, this resulting in me being ignored by him. Eventually they said they wouldn’t progress the matter as without question or due diligence, Rollasons accused us of money laundering. An accusation obviously wrong and easily checked if they had bothered. This was clearly an excuse for incompetence.
I found a new solicitor who did the conveyancing in one step, 8 weeks and for less than half the cost.
I did consider using their complaints procedure before passing the matter over to the the law society but decided, what’s the point.
I’d recommend not using Rollasons full stop.
Submitted by Chris Mann.

Svar från Rollasons Solicitors LLP
Emma has just completed the sale of my…
Emma has just completed the sale of my mums house.
Her costings were clear and all spelt out beforehand.
I was kept up to date by email, and all completed in the best time.
Thank you
Barbara
Excellent service from start to finish
Excellent service from start to finish. Clear pricing structure supplied up front. Friendly, helpful, knowledgeable staff who return calls promptly.
Would definitely use again and recommend their services.
House Purchase
Lauren & Rebecca made our house purchase super easy, really friendly and always keeping us informed / in the loop. Would recommend to anyone needing housing solicitors.
Commercial Lease
Commercial Lease. Missed one signature off. Missed the dates off. Left me with a totally useless unenforceable contract. Followed their complaints procedure, which consisted of an initial acknowledgement & a refusal to engage in any further discussion. Cost me a lot of money when I came to enforce the lease, as Sheriffs Office advised it was totally worthless. Totally incompetent company that fails to take responsibility for their shoddy work. You want it doing properly? Go somewhere else.
Conveyancing Services
We recently appointed Rollasons to carry out conveyancing services for the sale of my late mother's house. We found Emma to be really efficient and the whole process was carried out with minimal input required from us. We were also kept updated with progress all the way through. There were no surprise charges and all were as set out when we engaged Rollasons. We would have no hesitation in recommending Rollasons.
Emma is a credit to Rollasons
We had Emma working our sale , from word go she was amazing and kept us in the loop through everything , we couldn’t have asked for anymore from her. Very professional and knowledgeable great work Emma!! Would highly recommend xx
Rollasons were quick and efficient when…
Rollasons were quick and efficient when dealing with the purchase of our forever home. They explained things clearly and made the process stress free.

Svar från Rollasons Solicitors LLP
Superb service!!!!!!
Jayne was superb from start to finish, helped us all the way through BOTH lease hold transaction and really was our rock through this during some stressful time. I would never look elsewhere again and would always recommended her to friends and family.

Svar från Rollasons Solicitors LLP
Drama free Conveyance
Drama free Conveyance
I have dealt with people in Rollasons Solicitors for few decades.
Both our recent sale and purchase was expertly handled by Lauren Quinn and her fantastic team. Both the transactions were handled expertly in a timely manner. Excellent communication and the vast knowledge of conveyance matters made our life easy. Thank and bless you Lauren and your team (special mention to Maya and Rebecca). Highly recommended.

Svar från Rollasons Solicitors LLP
My home purchase went smoothly because I used proper solicitors.
My home purchase went smoothly because I used Rollasons and not a 'property conveyancer'. Rollasons by contrast are actual solicitors and know what they're doing.

Svar från Rollasons Solicitors LLP
Great support with a legal contract issue
Stuart Love supported me with a contract issue and was very knowledgeable on the subject. He helped me to resolve the issue and settle with the third party amicably. He provided invaluable guidance and delivered everything he said he would. I can highly recommend Rollasons and they'd be my first choice should I need legal support in the future.

Svar från Rollasons Solicitors LLP
Efficient conveyancing
Jayne and her assistant Rebecca were professional, extremely efficient and very helpful during our recent house sale. They were quick to respond, dealt with queries patiently and made the whole experience stressfree. I would highly recommend.

Svar från Rollasons Solicitors LLP
purchase of property…
Excellent and professional service from start to finish. Jayne and Rebecca kept us up to date on the purchase of our property. everything went through so smoothly. Thank you we will be definitely using Rollasons again

Svar från Rollasons Solicitors LLP
Excellent
Jayne Kilsby was fantastic throughout.
She has now done a couple of conveyencing cases for me & both experiences have been seamless & faultless.
Highly recommend.

Svar från Rollasons Solicitors LLP
Kind and empathetic, proactive and all round brilliant!!
Fiona at Rollasons helped me through my darkest moments after the sudden death of my husband. She thought of absolutely everything when sorting his estate and the letters of administration I needed to proceed with everything I needed to do. She was literally a call or email away and was very easy to contact. Even if she wasn’t available she would call soon afterwards. I really felt supported by the entire team.
Fiona was not only professional but she was kind and empathetic. This was just what I needed after such a loss.
I would recommend Fiona and the Rollasons team to absolutely anyone going through the probate/LoA process. I was so impressed I’m even using them for conveyancing now. 10/10 all round (including reception staff).

Svar från Rollasons Solicitors LLP
Very efficient, professional and friendly
Rollasons recently carried out a Will for me. Initially Gemma took my call. She was extremely helpful and polite and in a very timely manner she arranged a call with Jo. Jo was very knowledgeable and thorough. Carrying put my ID check was a simple process too. I found Rollasons to be very efficient and friendly and most importantly listened to my needs. Would highly recommend.
Professional, reliable, friendly service asssured.
I have just updated my will. From past experience I knew Rollasons to be a company I could confidently trust to understand my requirements, give me sound advice with any queries, and deal efficiently, quickly, professionally and competently with the process. Fiona Russell dealt with me on this occasion, and as always, I was treated with a friendly and welcoming approach. I felt completely comfortable in all my dealings with Fiona, her Secretary and Receptionist.
I shall not hesitate to use Rollasons again on any matter and will definitely recommend them to family, friends and neighbours, given the opportunity.

Svar från Rollasons Solicitors LLP
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