SCAM and fraudulent! They advertise a $39 fee which they refunded and make it look like your account is cancelled. Then not even a month later was charged $135 for nothing but medical support by provi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had a really good experience with RoenRx so far. The whole process was easy to get started with, and I liked that I could handle everything online without having to visit a clinic. The team has b... Se mer
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I decided to try RoenRx because I wanted a more convenient way to manage my healthcare. The online process was simple, and I liked not having to make repeated trips to a clinic. My provider was helpf... Se mer
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I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and ro... Se mer
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Företagsinformation
- Viktminskning
- också i
- Hälsoprogram
Skrivet av företaget
Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.
Kontaktuppgifter
2,8
Medel
102 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have received great service with Roen…
I have received great service with Roen and I have been getting great results!
13 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Kimberly! Thank you so much for your kind review! We’re happy to hear that our team has communicated clearly and made the process easy for you. We truly appreciate your trust and are grateful to have you as part of the RoenRx family!
The worst company ever
The worst company ever! Very fraudulent. They know exactly what there doing advertising the limited time 39$ only to turn around and charge you 199$ on top of that. Nowhere in there advertising did they say the 39$ was for there stupid membership im never even gonna use. I don't know how people like you sleep at night. I want my 39$ back or im reporting your company to the better business bureau. THIEVES!
12 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello! We’re truly sorry for any confusion and frustration surrounding the $39 membership fee and the additional charge. We understand how upsetting it is when the pricing does not match what you expected. Our team is reaching out to you directly to review the steps we have taken to resolve this matter and answer any questions you may have. We look forward to speaking with you!
The team has been really great with communication.
The team has been really great with communication. Its not hard to do.
12 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Letha! Thank you so much for your kind review! We’re happy to hear that our team has communicated clearly and made the process easy for you. We truly appreciate your trust and are grateful to have you as part of the RoenRx community!
They make it very easy and didn't keep…
They make it very easy and didn't keep hounding you for questions or upselling. After a while I totally trusted them and was happy that I did not have to go into the doctor every time for a refill.
12 augusti 2026
Svar från Roen Health
Hello Kelly! Thank you so much for sharing your experience! We’re glad the process has been simple, convenient, and free from pressure. Earning your trust means a great deal to us, and we’re happy that our team could make managing your refills easier. We truly appreciate your kind words and look forward to working further with you.
Highly recommend
Has greatly helped appetite control and I have seen a huge amount of weight loss so far
10 augusti 2026
Svar från Roen Health
Hello Gerald! Thank you so much for sharing your experience! We’re thrilled to hear that you’ve had great results and made such meaningful progress toward your weight-loss goals. We truly appreciate your trust in RoenRx and are grateful to be part of your journey. We can not wait to hear more of your success and wish you all the best!
Do NOT trust this company
Do NOT trust this company! They will rip you off big time! We canceled our membership well within the required time but 2 months later, they're still taking money out of my account! I never even got the first product from them! Don't trust them!
8 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello! We’re truly sorry for the frustration and concern this experience has caused. We understand how upsetting it is to see charges after requesting cancellation. We’d appreciate the opportunity to review your cancellation date, billing history, and account details to better understand what happened and see how we can help. Please email me directly at lydia@roenrx.com from the email address associated with your account so I can personally look into this for you. Thank you!
GLP1 journey
Delivery of the product is good and the treatment has worked. However, the price could be a little better.
7 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Lori! Thank you for sharing your experience! We’re so glad your deliveries have gone smoothly and that the treatment has been effective for you. We also appreciate your honest feedback about pricing and will share it with our team as we continue working to improve the value of our services. Please keep an eye out for my call/email about options we have for you. Thank you again, and we wish you all the best on YOUR journey!
The prescription process was very easy…
The prescription process was very easy and the customer service were great to deal with. Very responsive!
3 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Jackie! Thank you so much for taking the time to share your experience! We’re very happy to hear that the prescription process was easy and that our customer service team was responsive and helpful. Providing friendly and dependable support is incredibly important to us, and we truly appreciate your kind words. We’re grateful to have you as part of the RoenRx family!
I was charged twice
I was charged twice, two different amounts, for my medication refill. Neither charge matched the amount of medication I actually received. I have requested a refund of my money and have heard nothing back from the company. I’m now out about $800. Don’t use this company!
5 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Kate! I’m sorry to hear about the concerns surrounding your refill charges, medication quantity, and refund request. I’d like the opportunity to review your billing history, order details, and previous communications to clarify what occurred and determine the appropriate next steps. Please email me at lydia@roenrx.com from the email address associated with your account so I can investigate and assist you further.
I've had great results and very happy…
I've had great results and very happy with my progress.
4 augusti 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Beth! Thank you so much for sharing! We’re thrilled to hear that you’re happy with your results and progress. We’re grateful to be part of your journey and look forward to having you as part of the RoenRx family!
Quick and easy process
Roen was quick and easy to sign up for. Answering the questions and providing the information needed, they were quick to have my wt loss plan and was sent to my door quickly. Starting the process, they provided simple dosage instructions, administration instructions, and drug information. They truly have made this transition in my life a little easier.
26 juli 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Sarah! Thank you so much for sharing your experience! We’re happy to hear that the sign-up process, delivery, and treatment instructions were clear and straightforward. It means so much to know that RoenRx has helped make this transition a little easier for you. We’re grateful to be part of your journey!
Roenrx has made my weight loss journey…
Roenrx has made my weight loss journey a very smooth and comfortable transition. The team and staff are great when responding to any questions or concerns. I really like that they are available anytime I have reach out. They also check in with me periodically. The pharmacy and delivery service is awesome as well, I always receive my medication as scheduled. I would recommend Roenrx to anyone seeking assistance with getting their weight down. They really support you in achieving the goal you set for yourself, but also with any other medical concerns that will directly affect the medication that is tailored to you individually. I am currently fulfilling my goal with Roenrx.
1 februari 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Maureen! Thank you so much for sharing your experience! We’re thrilled to hear that your journey with RoenRx has been smooth, comfortable, and well-supported. Knowing that our team, pharmacy, and delivery service have consistently met your needs means so much to us.
We’re honored to be part of your progress and proud to support you with care tailored to your individual needs and goals. Congratulations on everything you’ve achieved so far—we’re excited to continue cheering you on!
Takes money doesn’t tell you that for…
Takes money doesn’t tell you that for membership
Only 130 for that both 500 600
3
Months and 1 month like 400 dollars who had that much money wtf that rent money
31 juli 2026
Svar från Roen Health
Hi Hannah, we understand why seeing charges that were higher than you expected would be frustrating, especially when you believed you were only paying for the medication. We're sorry for the confusion this caused. Our program includes a recurring membership, which is outlined during sign-up. The introductory $39 is for the discounted membership, which then renews at $135 per month (or $216 for a two-month prepaid membership) and includes ongoing access to your medical provider, care coordinator, and our app. Medication costs are billed separately and vary depending on the prescribed dosage, which is why higher-strength medications have higher prices. We also offer prior authorization to determine whether your insurance may cover a brand-name weight loss medication.
We'd appreciate the opportunity to review the charges on your account and answer any questions you may have. Please feel free to email support@roenrx.com. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to go over the amounts with you.
refused to send product or refund
I placed an order, and was told that I would receive the order by July 6th. It is July 22 and the order has not been sent. Roenrx at first blamed the pharmacy, then they blame FedEx. Now that I have requested a refund for a product that has not been shipped, they are refusing. My advice go through someone else, as Roenrx is a scam.
22 juli 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Jason! I’m truly sorry for the delay and the conflicting information you received about your order. I understand how frustrating it is to still be waiting past the expected delivery date, especially after requesting a refund. I’d like the opportunity to personally review your account and help resolve this. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible.
I had ordered a vial of semi gluten and…
I had ordered a vial of semi gluten and I wasn’t monitoring my credit card because it was automatic paid and my husband was ill at the time and I didn’t check the charges. I checked this month and roenrx has charged me over $2600, and they used different names on the charges. Bioverse,glp-1 vbioverse, v*bioverse,roen health.. one charge
859, 2 charges 670 one charge 454, and others 39 dollars.
21 juli 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Pat! I’m truly sorry for the concern and frustration these unexpected charges have caused, especially while you were caring for your husband. I’d like to personally review your RoenRx account and clarify any charges associated with us. Please note that RoenRx and Bioverse are separate companies, and RoenRx cannot bill under the Bioverse name. Please email me directly at lydia@roenrx.com so I can investigate and help address any RoenRx-related charges as quickly as possible.
Access to a Healthier Life
Offering opportunity to gain access to being healthier for a reasonable price. Good service and quick delivery.
Thank you
19 juli 2026
Svar från Roen Health
Thank you for sharing your experience! I’m so glad RoenRx has helped make your health journey more accessible and affordable. It’s wonderful to hear that you received great service and quick delivery. We truly appreciate your trust and support! We are excited to have you as part of the RoenRx family.
The worst
The worst. It’s no wonder they are the lowest rated company. They are a scam company
13 mars 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Andy! I’m sorry to hear that your experience left you feeling this way. I’d like the opportunity to review what happened and help address your concerns personally. Please email me directly at lydia@roenrx.com with your account information so I can assist you. Thank you!
Charged twice for a dermatology visit…
Charged twice for a dermatology visit and the screen never loaded just a circle spinning rod and round for over 10 min. Then I got charged twice and never had any visit. I want my money back
15 juli 2026
Svar från Roen Health
Hello Erica! I’m truly sorry you were charged twice and unable to access your dermatology visit. I understand how frustrating this must be, and I’d like to personally review the charges and help resolve this. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible.
I canceled my membership and they KEEP…
I canceled my membership and they KEEP trying to CHARGE my card!!!! It needs to STOP!
29 maj 2026
Svar från Roen Health
Hello Elisha! I’m truly sorry for the frustration and concern caused by these continued charge attempts after you canceled. I’d like to personally review your account, confirm your membership status, and help address this immediately. Please email me directly at lydia@roenrx.com with your account information so I can assist you as quickly as possible. Thank you!
After texting with a customer service…
After texting with a customer service representative about what I will be charged, they overbuild me by almost $300. I have been fighting with them for a couple of days now about this. I was told in writing I will be charged $39. I’ve sent them screenshots of the text thread of them telling me that. There was nothing on the website that said I was gonna be charged that much. They also offer 30 day return policy which they are not honoring. Do not purchase from this company.
12 juli 2026
Omdöme utan inbjudan
Svar från Roen Health
Hello Lisa! I’m truly sorry for the frustration and confusion regarding the amount you were charged. I understand why receiving a charge different from what you expected would be upsetting, especially after sharing screenshots of the information provided to you. I’d like to personally review the communication and charges on your account.
For clarification, our 30-day policy applies when someone is determined not to be eligible for our program; it is not a return or refund policy for orders. Please email me directly at lydia@roenrx.com with your account information so I can review what happened and help address your concerns.
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