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Fitrxapp Omdömen 

15
•
TrustScore 3.5 av 5

3,6

Viktminskning
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Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Viktminskning
  2. också i
  3. Apotekshandel
  4. Butik med vitaminer och tillskott
  5. Försäljare av receptbelagd medicin online

Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

15 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(15)

15 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I would give this company ZERO stars if…

I would give this company ZERO stars if I could.
I was charged $1,569.00 after I specifically asked to cancel my “membership”. I did not authorize this charge and have been unable to get anyone to help resolve it. Whether I leave a voicemail, email, use the app etc.

I tried to cancel the “membership” and was given no actual way to do so. They state you can cancel by “managing your subscription” but you can’t even get to that option. You’re forced to leave a 5 star review and still can’t get through.. Your only option is to refill or delay. I have clicked the cancellation link they provided so many times at this point I’ve lost count, only to be redirected to the same review page. This is completely unacceptable. You’re taking advantage of hundreds and thousands of people, myself included.

How is anyone supposed to cancel a membership when there is no cancellation option, no accessible customer service, and then charge you over $1500 after you’ve already requested cancellation?

I feel completely robbed, and I still cannot get anyone to take responsibility or help resolve this. As I’m sure, so many other innocent people can relate.

I strongly recommend being extremely cautious before giving this company your payment information. Keep records of every cancellation request and every charge. This has been an absolute nightmare.

29 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello! I’m truly sorry for the frustration surrounding your cancellation attempts, account access, and the unexpected charge. The review request should not prevent you from accessing your account; you can typically close it by clicking anywhere outside the review request box.

I’ve emailed you directly so I can personally review your account. Please respond to my email so I can look into this further and help work toward a resolution. Thank you!!

Betygsatt 5 av 5 stjärnor

It has been good

28 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Jane! Thank you so much for your feedback! We’re happy to hear that you had a good experience and found the process very easy. We truly appreciate your support!

Betygsatt 4 av 5 stjärnor

It is ok cannot get quick answers

28 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Jeanetta! Thank you for reaching out and providing feedback on how your FitRx experience has been going. Our team does our best to reply to all emails, messages, and calls within 1-2 business days. I have just emailed you as a point of contact. Please feel free to respond to that email anytime you are in need of help and I will be there and happy to assist you. We all wish you the best on YOUR journey and look forward to working further with you.

Betygsatt 5 av 5 stjärnor

Excellent product and fast deliver

Excellent product and fast deliver. I enjoy.

28 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Sonya! Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying the product and that your delivery arrived quickly. We truly appreciate your support and feedback and look forward to working further with you!

Betygsatt 5 av 5 stjärnor

Good

Good very easy

26 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Pahola! Thank you so much for your feedback! We’re happy to hear that you had a good experience and found the process very easy. We truly appreciate your support and look forward to supporting you along the way!

Betygsatt 5 av 5 stjärnor

I had been putting off getting started…

I had been putting off getting started because regular appointments felt difficult to manage. Then I discovered FitRx and decided to give it a try. From completing the consultation at home to getting clear guidance and updates, the process felt surprisingly simple. What I appreciated most was how easy it was to get started without making everything feel complicated or overwhelming.

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Macy! Thank you so much for sharing your experience! We’re happy to hear that FitRx made it easier for you to get started from home and that the guidance and updates were clear throughout the process. Making healthcare feel simple, convenient, and manageable is incredibly important to us. We truly appreciate your trust and kind feedback and look forward to working further with you!

Betygsatt 1 av 5 stjärnor

Signed up for a 6 month plan

Signed up for a 6 month plan, have only received partial order, have been waiting since August for the remainder of my order. Price increased by quite a lot even with 6 month plan. Have sent messages on the Patient portal, get the same answer every time. Have called the number for customer service told to leave a message. Not getting answers Very dissatisfied!!!!

22 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Chris! I’m sorry to hear about the delay with the remainder of your six-month order. I understand how frustrating this must be! Please email me directly at admin@getamrx.com so I can personally review your account, order status, and charges and help work toward a resolution. I look forward to working 1x1 with you!

Betygsatt 5 av 5 stjärnor

I came across FitRx when I was looking…

I came across FitRx when I was looking for an easier way to manage my skincare concerns online. I was a little hesitant in the beginning, but getting started was much simpler than I expected. I liked being able to explain my skin concerns through the app and get guidance from home. It was easy to use, and I liked not having to make an in-person visit.

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Perla! Thank you so much for sharing your experience! We’re glad that getting started with FitRx was simpler than expected and that the app made it easy to discuss your skincare concerns and receive guidance from home. We truly appreciate your trust and are happy we could provide a convenient alternative to an in-person visit! We look forward to working further with you!

Betygsatt 3 av 5 stjärnor

Having a few problems with signing into…

Having a few problems with signing into portal.

19 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello! I’m sorry to hear you’re having trouble signing in to the portal. I’d be happy to help you regain access and make sure you can find the information you need. I have gone ahead and emailed you directly. If you can, please email me back; I would greatly appreciate it. I look forward to helping you!

Betygsatt 5 av 5 stjärnor

I had been putting off getting help…

I had been putting off getting help with my weight because finding time for appointments was difficult. I decided to try FitRx online, and the process was much easier than expected. I completed the consultation from home, discussed my concerns, and received guidance on possible treatment options. It made getting started feel less overwhelming.

15 augusti 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Mia! Thank you so much for taking the time out of your day to write a 5-star review about how using FitRx has been for you. I am so happy to read that you are having such a great experience and that we are helping you achieve your goals! I understand how important it is to have telehealth be an easy and guided experience, and I am happy to hear that we have achieved this goal with you. We are excited to be alongside you, and we wish you all the best on YOUR journey!

Betygsatt 5 av 5 stjärnor

They're always there when you need them…

They're always there when you need them for me to talk to somebody they get right back to you. And they made it possible so I can get monthly instead of paying for three or six months at a time which I really appreciate

18 september 2026
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Svar från Fitrxapp

Hello Tyler! Thank you so much for sharing your experience! I’m happy to hear that our team has been available and responsive whenever you’ve needed help. I’m also glad we could provide a monthly option that works better for your needs. Your appreciation means a great deal to me, and I’m grateful for the opportunity to support you!

Betygsatt 5 av 5 stjärnor

Very fast and honest response via…

Very fast and honest response via messages. Got my questions answered quicky. Delivery was very prompt with good tracking notifications.

16 september 2026
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Jaysen! Thank you so much for sharing your experience! We’re happy to hear that our team provided fast, honest communication and answered your questions quickly. We’re also glad your delivery arrived promptly and that the tracking notifications kept you informed. We truly appreciate your kind feedback!

Betygsatt 1 av 5 stjärnor

I contacted customer service to cancel…

I contacted customer service to cancel my account ASAP and they would not do for me. Very unhappy with my experience. They still charged me

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Timothy! I’m sorry to hear about the difficulty you experienced trying to cancel your account and the concern caused by the subsequent charge. I’d appreciate the opportunity to review your cancellation request, account status, and billing history to clarify what occurred and determine how I can help. Please email admin@fitrxapp.com from the email address associated with your account for assistance.

Betygsatt 1 av 5 stjärnor

Unauthorized Charges-run away!

I subscribed in May and after being told by my rheumatologist that I can’t be on GLP-1s, I let them know and wanted to cancel. I received a message saying they would forward my message to their billing team. It never went anywhere and I continued to be charged even though I never received any medication because I never completed my order due to my rheum’s advice. I was charged 4 times at $135 and when I asked for a refund they denied me every penny because my subscription was active. I had looked everywhere for a place to cancel in the beginning and there was nothing, which is why I messaged them to cancel. Suddenly when they denied my refund there was a place to cancel. Run away from this company- they basically robbed me and said it was my fault. Unprofessional and sneaky.

31 maj 2026
Omdöme utan inbjudan
Logotyp för Fitrxapp

Svar från Fitrxapp

Hello Chelsea! I’m sorry to hear about the frustration surrounding your cancellation request, continued membership charges, and refund concerns. I understand why you expected the membership to be canceled after notifying the team that your rheumatologist advised against GLP-1 treatment. I’d appreciate the opportunity to review your account history, cancellation request, charges, and previous communications to better understand what occurred and determine how I can help. Please email admin@fitrxapp.com from the email address associated with your account for assistance.

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