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Rockit Rocker Omdömen 

174
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TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These have been such a lifesaver with both my young children. Had a slight issue where a strap broke and got an immediate response and free replacement within an hour of sending my message. Highly rec... Se mer

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Betygsatt 5 av 5 stjärnor

The Rockit has been a lifesaver for us as new parents, leaving us hands free to enjoy a much needed break when our little one is asleep in his pram: it has saved many a lunch out as well as being a go... Se mer

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Betygsatt 1 av 5 stjärnor

First problem is that it operates on 4 x AA batteries and they don’t last long - cost us more than nappy’s at one stage!!! Second problem is that the device makes a loud knocking sound (it has a weigh... Se mer

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Betygsatt 5 av 5 stjärnor

Firstly, the product is superb. Our baby sleeps soundly and safely during the day with the Rockit. Secondly, when we had a faulty product and Amazon would no longer accept it as a return, the company... Se mer

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Företagsinformation

  1. Babyaffär
  2. också i
  3. Barnbutik

Skrivet av företaget

At Rockit we design innovative, award-winning products to help babies and older children sleep. Our ‘hero’ product is Rockit, a portable baby rocker that fits any pram or stroller and gently rocks to soothe babies to sleep. Rockit was developed by 3 dads on mission to help other parents safely soothe their babies to sleep. Dr. Nick Webb invented it when his three-month-old daughter Abby refused to sleep in the pushchair. Zed is our astronaut shaped sleep aid that sends babies to sleep just like the car. The finely tuned vibrations ripple gently through any mattress, encouraging a deep sleep. Finally we have Wooshh, the small but mighty sound soother which has 8 calming sounds, 4 volume levels and is USB rechargeable. Rockit has won multiple design awards including 2 prestigious Queen’s Awards for Enterprise. We even visited Buckingham Palace to collect these! Other accolades include a Design Council Spark Award, an A' Design Award, plus several ‘Junior Design Award’ and ‘Made for Mums’ golds.


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4,5

Utmärkt

TrustScore 4.5 av 5

174 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

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(174)

53 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The Rockit has changed my life

The Rockit has changed my life! I’ve got twin girls who became accustomed to sleeping in their pram. That was originally the only way they would nap in the day. Tried it on the pram after a walk and they slept for hours. Then I put it on their next to me cribs and they fall asleep on their own and for hours. I have bought another and will buy an additional strap so it’s ready whenever I need it. It’s made us all a lot happier.

1 mars 2024
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Helen for the glowing review! Glad the Rockit Rocker continues to help your twins (and indirectly you.)

Betygsatt 5 av 5 stjärnor

A must-have item for new parents

The rockit is a must-have item for any new parent. A little rock on the pram keeps my baby asleep for longer or, if they are awake, keeps them happy and settled whilst I’m otherwise occupied (with my three year old!) I’ve had so many comments about it when I’ve been out and about.
I’ve also had a great experience with customer service when I had a bit of an issue with my rockit. Communication was quick and my issue was resolved without a problem

21 december 2023
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Svar från Rockit Rocker

Thanks Rhyannon for taking the time to leave such a lovely review.

Betygsatt 5 av 5 stjärnor

Fantastic products and Customer Support!

We initially bought the Rockit Rocker and the Wooshh when our second daughter was born. Both products have been essential in our day to day life. From rocking the pushchair while we ate a restaurant, to keeping the pushchair moving whilst we stopped to rest on a walk, it has been a life saver. Although small, the Wooshh has been the best thing we ever bought. It is impressively loud and conveniently portable. Despite the Wooshh malfunctioning nearly a year later, I was able to contact the customer support team with my issue who were so polite and helpful. I sent videos and pictures of the issue, and in less than 48 hours we had a new Woosh arrive in the post. I couldn’t believe how quickly it had been resolved! We thought we were going to go days, if not weeks (because of Christmas) without a sound machine which would have been awful as our 1 year old uses it for her naps every day! What a brilliant customer support team and company! Highly recommend.

18 december 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the glowing comments about Wooshh and our customer service. As a small team at Rockit we really appreciate it.

Betygsatt 2 av 5 stjärnor

The functional part of the product is…

The functional part of the product is great and does what it is supposed to do. Rock your baby and ensure great sleep. However, it sucks the life out of batteries in matter of days. After 3 days it is barely rocking anymore. I wish i had bought the rechargable one instead, because it is very costly to buy batteries all the time.

Edit after 14 days: the suggestion of ensuring the rockit device is pointing upwards aswell as mounting it as far out on the stroller handle as possible is already what i've been doing. Also having it on the lowest possible power in which the stroller was rocking the most is also how i've been using it. I've now tried several other brands of alkaline AA batteries to no avail. Sure the device will still turn on 14 days after, but after 3 days i can barely see it rocking the stroller anymore. I am dissapointed about having to keep buying new batteries, which honestly will probably leave the Rockit to just collect dust at this point. Spending all that money on batteries aswell as having to screw it open, change it and screw it back on is not worth the trouble.

20 december 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for your feedback James. You should be able to get much more than 3 days use out of the Rockit. Here are some tips to help improve battery life:

Please use good quality Alkaline batteries. Some cheap batteries (especially zinc carbon batteries, or batteries from low cost retailers) are only suitable for low-drain items such as remote controls or clocks. Good quality Alkaline batteries should last much longer.

Mount the Rockit as close to vertical as possible (pointing up with the button on top). Battery life will be reduced if used on its side.

Try slower speeds, using the dial on the bottom. Sometimes the best rock can be achieved at a slower speed, it does not always need to be fast!

I hope this helps.

Betygsatt 5 av 5 stjärnor

100% satisfied with our products

We love the products from this amazing company. They are so clever, unique and worth every penny.
We use the rocker on our pushchair every time we go out the house and we have been able to settle both of our babies enough to enjoy a meal out and they enjoy a nice snooze!
The Zed man is genius and helps our baby to sleep at night. Unfortunately we had a fault with our Zed which has been rectified immediately by the company and they have sent us a new one. I am thrilled!

We will definitely purchase from this company again and recommend it to all our friends!

15 november 2023
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Svar från Rockit Rocker

Thanks so much for the glowing feedback Sarah. We're so pleased you love our products and are glad that Zed is up and running again.

Betygsatt 5 av 5 stjärnor

Highly recommend

The Rockit has been a life saver for us. We had it attached to our bed side crib to soothe our baby back to sleep at night. When we moved him to the crib we were worried it wouldn’t work as well but it is powerful enough to rock that too! Very impressed.
Ours stopped working unfortunately after 6 months, I contacted Rockitrpcker Support and they were so incredibly helpful. They truly cared and I sent it away to be repaired and it was back with me working within a few days. Highly recommend

10 oktober 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Cheska for the lovely review. We're glad you love your Rockit and we were able to sort out the issue.

Betygsatt 5 av 5 stjärnor

Absolutely fantastic company

Absolutely fantastic company! I received the wrong item today so dropped customer service a quick email and the response time was so quick and they were so helpful honestly can’t thank them enough! I’m now super excited to use my Rockit for my little girl so I don’t have to eat a cold meal while out again

26 september 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the lovely review Anni. Glad we were able to sort this out for you.

Betygsatt 5 av 5 stjärnor

Brilliant product & customer service

The customer service is second to none; my Rockit's belt had snapped and as it was just a few months old I knew it was under warranty. Unfortunately, I had lost the details to the Amazon account from which I'd bought the Rockit so I had no proof of purchase handy. But I emailed with the small hope that the company would be able to mend the Rockit as we just find it so handy to have. They said yes! I sent it on the Friday and received it on Wednesday in perfect working order! Absolutely brilliant.

Thank you so much for making this product and just as importantly, having amazing customer service. You've made a new mum very happy (and relieved)!

20 september 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Glad we were able to sort this out for you. Thanks for the lovely comments.

Betygsatt 5 av 5 stjärnor

Unique products and great customer service

Rockitrocker.com are a great company who reply to email requests very quickly and are always so helpful when it comes to their products. We have 2 of their products (rockitt and wooshh- both excellent products and I would highly recommend from newborn stage). Rockitrocker.com did not hesitate to send us out a new rockitt strap and a new wooshh when we contacted them to say they’re had been minor issues with them both. I can’t rate their customer service highly enough.

20 september 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the lovely review Jasmine. Glad you love the products and were pleased with our customer service.

Betygsatt 5 av 5 stjärnor

Great product and CS.

Really good product, helped our children get the sleep they needed and we needed. Great customer service and a great ethos in doing their bit for the environment. Top notch.

21 augusti 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Sam for the glowing review.

Betygsatt 5 av 5 stjärnor

A godsend of a product

A godsend of a product. Many a parents arm have now been saved. Keeps my baby sleeping soundly! Now I just need them to make something to vibrate the wooden crib in the same way 😅

15 augusti 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the glowing review Stewart! We're glad we've given your arms a rest. We have a product called 'Zed' - It doesn't rock the crib, but sends soothing vibrations through the mattress. Thanks again, Matt and the Rockit Team

Betygsatt 5 av 5 stjärnor

Great company, products and customer service…

I have only great things to say about this company and their items. We originally bought their battery operated Rockit Rocker and used it daily, batteries lasted ages! Then a few months later they launched a rechargeable version, amazing! We bought another as having one for the crib and one for the pram was a MUST! I also bought a spare new bracket and they were reasonably priced and improved. We’ve been happy using our Rockits for nearly 9 months now and I’m really happy with them. Recently one of the new style straps broke ever so slightly and within 24 hours I had a reply with a free replacement on its way out to me. Really incredible products, and absolutely great customer service. What more could you want! Buy the Rockit, you will not regret it…

21 juli 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the lovely feedback Rachel. We are so pleased you are a fan of the Rockit and it we are pleased that you received the replacement bracket so quickly.

Betygsatt 1 av 5 stjärnor

I'm so dissatisfied with this company,I…

I'm so dissatisfied with this company,I bought from them in December 2022,I never got my delivery,I sent Emails nlto no response. I bought again early June 2023,still the same pathetic customer service,no communication or whatsoever..your website is also not so easy to browse through..if only I can get my money back I'll be happy.

21 juni 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Good morning. We notice that you are reviewing from South Africa. We do not sell into South Africa via our website, so your order must have been with another retailer. As a small UK family business, we would be really grateful if you would remove this review as it is intended for another business. Many thanks, Matt

Betygsatt 5 av 5 stjärnor

I'm usually too lazy to write reviews

I'm usually too lazy to write reviews, even though I read hundreds!! However, I'm sat enjoying a lovely, peaceful picnic for the umpteenth day in a row while my baby snoozes peacefully in his pram, thanks to the Rockit! We got it a few months ago, but we didn't get much use out of it until the sun arrived! It is saving me many hours of walking around to keep him asleep. It doesn't work to get him to sleep, but it does keep him asleep which is fantastic! Definitely one of my best baby purchases. I was lucky to get the rechargeable one on an offer and it is perfect.

1 juni 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Amelia for taking the time to write such a lovely review. As a small business we really appreciate it. The Rockit was designed by myself and 2 other dads, so we know how important sleep is :) Thanks again, Matt

Betygsatt 5 av 5 stjärnor

Brilliant products and excellent customer service

Brilliant products and excellent customer service. The 1 year warranty is excellent for peace of mind when deciding if to purchase any products. We love the Rockit and couldn't live without it. Keep up the good work!

15 maj 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Toby for the lovely feedback on both the Rockit product and our customer service. We really appreciate it.

Betygsatt 4 av 5 stjärnor

Great product, glitchy website.

Updated:
Finally heard back, and it looks like there was a technical issue with the website, so the replies and potentially tracking information wasn't being send to customers. Coincidentally the order seems to have been lost by Royal Mail. Will wait for it to arrive.

I ordered a spare bracket for Rockit from the official website well over 2 weeks ago and got an order confirmation and was charged for it, but haven't heard anything since. I reached out to customer support twice but received no response.

28 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AMAZING!

AMAZING! we’ve got the original rockit, the new rechargeable one and also ZED and they’re all brilliant.
We’ve kept the original one to go on the pushchair and the new one goes on the next to me crib. It’s definitely been a life saver. I’m so glad we got them and I would 100% recommend.

4 maj 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks for the amazing feedback on our products. We are a small team and read every comment. We really appreciate it. Matt

Betygsatt 5 av 5 stjärnor

Amazing product!

Highly recommend. I have the rechargeable version and I was really impressed with how much it does actually rock the pram. I don’t even need it on the highest setting it works that well. My pram is a silver cross and it still works with additional weight (eg. Shopping) on the pram. Keeps baby snoozing when we stop at the park or get back from a walk and she still needs longer to sleep.

30 april 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Jade for the glowing review. We really appreciate your feedback.

Betygsatt 5 av 5 stjärnor

Excellent Customer Support for the brilliant Rockit!

I contacted the Rockit company following an issue I had with my granddaughter’s Rockit. The Rockit had stopped working and I was provided with some trouble trouble shooting actions to follow. Unfortunately, we were still unable to get the Rockit operating. I was asked to return the Rockit for investigation. I was astonished that only two days later I received an email informing me that I would receive a replacement Rockit. We had the Rockit almost a year and it has been brilliant! The baby loved it and we loved it even more.

I would recommend this piece of baby equipment as a must. It’s very reasonably priced, very easy to work and the after sales customer service we received from the Rockit team was excellent. My initial email was answered right away and any follow up instructions were clear, concise and extremely helpful. The service is customer orientated, helpful, very fair and very efficient. Thank you Rockit!!!!!!

2 februari 2023
Omdöme utan inbjudan
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Svar från Rockit Rocker

Thanks Siobhan, for your lovely review. As a small business we really love getting feedback like this. I will pass it on to the team. Matt

Betygsatt 2 av 5 stjärnor

Bought the Rockit today as baby has…

Bought the Rockit today as baby has started to fall to sleep when out in the pram (a revelation) so wanted when I got back from short walks use it to keep baby asleep as when we stop moving/rocking the pram she wakes up.
Used the Rockit when got home with Duracell batteries and it hardly moves our pram. We have the silver cross coast and it rocks the handle but can’t feel it where she lays. Really disappointed and feel it’s a waste of £40 - if I could return it to where we bought it I would!

10 november 2022
Omdöme utan inbjudan
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Svar från Rockit Rocker

Hi Paige, Sorry for the late reply. Here are some tips to help get the best rock from your Rockit. Make sure the Rockit is mounted as high up on the frame of the stroller as possible (this creates more leverage and a more pronounced rock). Adjust the speed dial (often a slower speed will produce a more pronounced rock). Rockit works best it there are no heavy bags hanging from the stroller handle. It these don't help, please feel free to get in touch with us via our customer service link on our site www.rockitrocker.com

We are a small business formed by myself and another Dad who invented Rockit. We are always happy to help. Matt

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