Rocket Close Omdömen 7 572

Staff did amazing job helping me out but little lengthly prosscess to get through it all but had everyone helping through it

Step by step help, no downtime from work.orgsnized,easy process.

The Rep came to our home and it didn't take long to complete the closing.

Simple and easy from start to finish. As always, exceptional customer service. Bradley Burke was a great help.

The original closing was conducted online. I completed the sign-in and verification processes. However, once I connected with the notary, she informed me that my identification neither failed nor passed; I needed to go through the process again.

I received a message stating, "Front of ID captured, looking good." After the back of my ID was captured, I received another message saying, "Back of ID scanned successfully." Despite this, the notary pushed the documents again for one more attempt, but there was still no change. She needed to get online for her next closing, which prompted me to reschedule.

There was nothing wrong with my identification on my end; it wasn't blurry and had no shadows. Thankfully, Rock managed to reschedule the closing in person for the same day, so my closing package remained unchanged. I wasted nearly 45 minutes of my day before the loan finally closed successfully. Although I sent clear pictures to the closer, she still could not proceed without completing the process in person. Had that not been resolved, I would have considered canceling the loan completely.

Rocket Mortgage Company was easy to work with, kept communication lines open, and had great customer service.

Awesome Service, very impressive Staff. They knew just what I was looking for. And everything went very smooth. Can't wait to get my house spruced up and a high interest debt paid off. Be nice to have all my debt paid and have everything simplified. Thank You Rocket Mortgage!!!

Fantastic! Smooth and quick.

You would get five stars but your people struggled figuring out my Son and I have the same name.

Veronica was great. She explained everything and was very very helpful. I am terrible at doing things online but she was very patient with me and guided me through the whole process.

Always professional and kind. Applications and forms very intuitive and efficient.

Great experience
Everyone involved made it smooth and easy

very quick and easy, love rocket mortgage.

Marcia was patient and polite,she made the closing process very easy.

Super easy to process the loan from start to closing.

The closing on our loan went very well, Wendy was very helpful in helping us to navigate the closing paperwork

Myles is the best, Ive done numerous deals with him now and he has always been informative and attentive to any concerns I may have.

Rocket made the application process simple, but the staff was asking repetitive questions. and giving me the same tasks to do over again.

My experience with rocket closed was exceptional ! The whole team was very helpful and professional. The process was very quick and made to be as convenient as possible for me. Closing was a breeze with the agent coming to my home. I will tell everyone I know great things about RocketClose

Great people, and terrific communication at all times. Loan was closed very quickly.