Rock and Roses Supplements Omdömen 

268
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

"I am extremely disappointed with Rock&Roses. Not only is their customer service non-existent, but they also made an operational mistake and duplicated my order. To make matters worse, they are dema... Se mer

Betygsatt 5 av 5 stjärnor

Some time ago, I developed a very unpleasant medical condition which subsequently cleared up after specialist treatment. I was advised by my NHS consultant that it was likely to return. I did some on... Se mer

Betygsatt 5 av 5 stjärnor

I have a regular supply of multi-vitamins for women. What I really like about this company is the fact they let you know in advance when your next order is due and give you the option to delay it or c... Se mer

Betygsatt 5 av 5 stjärnor

I've had a subscription with Rock and Roses for about two years now and I think that just goes to show how much I rate both their service and their product. I've never had an issue with orders, packag... Se mer

Företagsinformation

  1. Butik med vitaminer och tillskott

Skrivet av företaget

We're a vitamins and supplements brand in the UK delivering high potency beauty supplements. All our supplements are manufactured in the UK to a high level of quality and efficacy and we pride ourselves on fast responsive customer service.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

268 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 44 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(268)

108 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wonderful Customer Service

It's wonderful when you have great customer service. This company really stepped up when the delivery company didn't turn up with the product. Thank you Rock and Roses, you really rock!

14 oktober 2024
Betygsatt 5 av 5 stjärnor

Great customer service

Wonderful product which I have purchased a few times now.
My recent order did not arrive as scheduled due to a problem with the courier. Customer service by Mayoor was excellent, keeping me informed all along until my order finally arrived. Definitely will order again, thank you.

9 oktober 2024
Betygsatt 5 av 5 stjärnor

Amazing

The effect is amazing. I can see my pores shrink less wrinkles and my nails ridges have significantly gone down.I feel more energised too. They supply on time and I had my next batch 3 days before the previous one finished.

1 oktober 2024
Betygsatt 1 av 5 stjärnor

Worse customer service ever

Feeling very disappointed with this supplement. It arrives with nearly expired date. When asked the customer service to sort it out this what they have said for me “To be honest the BD is a guide but they will be fine for at least another year yet.”
I will Never back again.
##Moreover they said that they will take me to the court for this review and I can help myself for removing this review###

11 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am very sorry to say disappointed

I am very sorry to say disappointed. Cancelled my subscription as was not getting through the collagen supplements in the time period but the next month the packets turned up. Sent 3 emails no response and no refund. Had to contact my credit company and dispute the payment to get a refund and STILL no response from this company. Customer service is questionable 🤨

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Results

My nails improved visibly after 2 weeks, and my hair too. Cannot say anything about bones as I haven't done any analysis.
For a person like me who wants to have healthy and tidy hair and nails, this product is perfect. I also do eat healthy, practice sport (usually), do not colour/dye my hair and I do not use nail gels.

3 september 2024
Betygsatt 5 av 5 stjärnor

Great customer service!

Ordered wrong supplements by mistake, used online chat form to rectify issue and got a response almost immediately stating my order would be swapped to the correct item.

29 augusti 2024
Betygsatt 5 av 5 stjärnor

Great service and great product

Great service and great product. I’m just starting on the collagen drinks, which all taste lovely. I didn’t get 10% off my 1st order as the ‘voucher’ didn’t arrive in my inbox until after I made payment. I emailed and within 24 hours I had a response and received a refund within a few days, and this all happened over a bank holiday weekend. Fantastic service all round and I’m a very happy customer.

29 augusti 2024
Betygsatt 5 av 5 stjärnor

Customer service is excellent

Customer service is excellent in my case. My discount code for 10% did not arrive in my inbox until I had already paid. A speedy response was received by customer service by email and the discount was honoured. Im looking forward to receiving my order and feeling better. Recent surgery has left me lacklustre - I’ve heard positive things about the slow release of vitamins, enabling the body to absorb more of the product

5 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best probiotics ever

Best probiotics ever! The only ones that have ever actually worked for me. Rocks & Roses Probiotic for Weight Delayed Release. There is really something in that delayed release! It works.

31 juli 2024
Betygsatt 5 av 5 stjärnor

Life changing!

So long story short, I had heart surgery in September and when that happened, they pumped me with antibiotics through the IV which (notoriously) causes thrush due to killing all the healthy bacteria etc. So I treated that, but it came back, and then I had BV, and more than one UTI, it just didn't settle down. That went on for months. I got tested, everything was clean, so it was just my body all out of whack, which was when I got desperate and luckily found these supplements... That was around December time, and since taking them, I've not had any issues at all... until they went out of stock! Since ive stopped taking these I've had two UTIs in a month! So, its a testament to the quality and effectiveness of these probiotics, and a plea to re-stock soon please!

2 juli 2024
Betygsatt 1 av 5 stjärnor

Poor customer service

We decided to try this as the ingredients looked good and as they offered a 90 day money back guarantee- having had it delivered unfortunately found it not for us in particular it leaving a strong aftertaste whilst I am sure many other people find it more than agreeable - then looked to return and discovered that opened product is not refundable meaning that it did not really feel like a true money back guarantee - having queried this if we had an apology for any confusion and a simple explanation this would have been fine but we were subjected to sarcastic comments and insulting language which was quite shocking effectively suggesting we and other customers would just take advantage just to get some free product and comparing it to if you walked into a shop and ate some food you can’t expect not to pay for it - this company or at least this employee needs to learn good customer service is the secret to being successful

8 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero stars

Placing and receiving order was fine.
However I have an allergy to this product and they don’t answer emails.
Really poor experience
It warrants no stars in my experience
A lesson learned

25 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Health benefits

I've used numerous multivitamins, but this one with added probiotics stands out as the best by far. My digestion has improved markedly, and I feel more energetic and balanced throughout the day. The natural ingredients give me peace of mind in taking it daily. The capsules are simple to incorporate into my morning routine, making it effortless. I highly recommended this product.

9 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please avoid

Ordered late on the 25th of May and emailed early on the 26th to cancel my order. Within 7 minutes received an email to state that my order had been shipped - yes it’s one of those companies!

Despite a tracking number with Hermes the package has not yet been received, so they could refund my order and not send.

Please check out the numerous reviews stating the lack of customer service when you contact them.

Facebook link does not take you anywhere. Highly suspicious. No customer service telephone number. If it looks like a scam and feels like a scam then it is a scam.

A good company with a good product does not behave in this fashion.

26 maj 2024
Omdöme utan inbjudan
Logotyp för Rock and Roses Supplements

Svar från Rock and Roses Supplements

Hi Andrew. When orders are placed they are shipped within 24hrs sometimes even sooner. This is so we can achieve our delivery estimates and provide a fast shipping service. We aim to get to all emails within 24hrs on weekdays and at weekends it may be a little slower. The tracking you have received is to notify you your parcel has been collected by the courrier and will update further as the parcel progresses through its journey.

Detta är Trustpilot

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