The delivery was very quick and the item is great. We purchased this for our autistic toddler as he is obsessed with our cat and the feel of his fur. This cat has given our cat a break and my toddler... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought Percy the talking cat... He arrived when they said he would and is exactly as described in adverts... He is a little more cuddly than another robotic pets and responds to touch and voice as d... Se mer
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Was very happy with the whole experience. Ordered on a Sunday afternoon arrived Tuesday. Beautifuly gifted wrapped. My mum's face lit up when she opened it. She named him Milo he has given her g... Se mer
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My Mother responded very well to the dog . It is very cute and its ‘ barks ‘ are quite endearing . It is not quite as cuddly as I had expected . But overall would recommend . Fast delivery and g... Se mer
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Företagsinformation
Skrivet av företaget
RoboPets is a family run business and the leading UK and EU supplier of the very latest Robotic Companion Pets. We provide products that can help people living with Dementia, Alzheimers, Children with special needs, and anyone who loves animals but are unable to have a real pet of their own.
Kontaktuppgifter
Plymouth, Storbritannien
- deborah@robopets.co.uk
- robopets.co.uk
4,8
Utmärkt
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brought for my mum ,
Brought this cat for my mum who has dementia she absolutely loves him he looks like a real cat, mum's always cuddling him
29 juni 2025
Svar från RoboPets
I'm so happy that your Mum loves her new companion pet and that it brings her much joy. Deborah @ Robopets
I am away so will write next week
I am away so will write next week. However my partner opened the box and videoed the event. I am so excited about getting home and give the cat. It seems amazing. Thank you
29 juni 2025
Svar från RoboPets
You're most welcome, and so pleased you love the robotic cat, Deborah/Robopets
Cat backpack
Just purchased my second cat backpack from this company the lady I deal with is absolutely lovely, friendly, polite and so helpful and prices are very reasonable The bag I have just received was a special order and the lady went the extra mile to obtain for me it is beautiful such a quality item and when arrived delivery was next day I cannot thank this lady enough and for the excellent service she provides I definitely recommend this company
Thank you so much for making me smile when I opened my parcel
25 juni 2025
Omdöme utan inbjudan
Svar från RoboPets
Thank you so much Sandra for your kind words. I'm so happy that you love your new cat backpack/bag - it really is special and very beautiful. Deborah
Absolutely brilliant company from…
Absolutely brilliant company from ordering to receipt of mums cat. Thank you I’ve not seen her smile like that in a long time. You made Mother’s Day
29 mars 2025
Omdöme utan inbjudan
Svar från RoboPets
Thank you so much for your kind review, and we are so pleased that the robotic cat brought your Mum such joy on Mother's Day xx
Outstanding customer service
I purchased the Princess - Ragdoll Interactive Robotic Companion Pet in June 24, it no longer charges so it’s now just an expensive stuffed toy, I contacted the seller to help solve the problem as yet had no response
The response was very quick for some reason I missed the first email, apologies!
I was asked to return the princess cat for inspection, as it turns out I was unknowingly using the incorrect cable which has done some damage, Deborah has been extremely helpful and has offered to replace it for me which is incredibly generous under the circumstances. I can highly recommend this company for their first class customer service.
15 februari 2025
Omdöme utan inbjudan
Svar från RoboPets
Dear Customer, thank you for your feedback and sorry that your Princess robotic cat isn't charging as it should. We have had a look at your Order and can see that you purchased the Princess 8 months ago, in June 2024. We have previously emailed you, and perhaps our email went to your spam folder? We will email again to help resolve this for you.
Bought a golden puppy 11 months ago…
Bought a golden puppy 11 months ago February 2024. Now it only works intermittently and has done for a while but my Mum is so attached to it she is distraught without it. At the time of purchase there were good reviews on here. Unable to submit contact form like others and no reply from mobile number which says NHS only.
27 januari 2025
Omdöme utan inbjudan
Svar från RoboPets
Dear Customer, sorry to hear that your robotic pet isn't working as it should. We still have good reviews - please check out our website from our lovely customers. We have checked the contact form and it is working, so you shouldn't have any problems. Our customers do contact us regularly for advice when purchasing a pet, and no one has reported a problem. Also, our contact number is always answered, and there is no message saying anything about NHS as we don't have an answer phone because our phone is always answered. Robopets
My partner has ordered from these…
My partner has ordered from these people but has yet to receive anything. I worry that this company are a scam?
6 januari 2025
Omdöme utan inbjudan
Svar från RoboPets
Dear Customer, I am sorry that you have not received your Order yet as all our Orders are dispatched same day for next day delivery. Could it be that the courier has tried to deliver and you weren't in? It is always best to contact us directly so that we can help with your enquiry. We are a genuine company, and known as the largest supplier of robotic pets in the UK, to both direct customers and also the NHS.
Works intermittently
Works intermittently, you can’t submit the online contact form and the staff don’t reply to your emails.
30 oktober 2024
Omdöme utan inbjudan
Svar från RoboPets
We are always available and reply to emails straightaway. Have you checked your Spam folder? Sometimes messages may get sent there. Please feel free to contact us any time, we are always here to help.
100% 5⭐️ Price/Service/Delivery/Product…
Great price, fantastic service in time for Christmas…
Ordered one “Purrble” for my son 5yrs old and was so amazing, we had to order another, for our daughter who is 9yrs old… they both loved them from the start, the Purrble comes in a very clever box and from the first touch they fell in love… My son from day one has completely calmed down and it’s made him so much more relaxed.
We couldn’t have a real pet, but this is the next best thing! and if you are looking for that special soft toy/companion for you’re little ones…. my wife and myself can’t recommend enough… great fidgets in ears and feet…
Great product. ☺️👍🏻
22 december 2021
Omdöme utan inbjudan
Svar från RoboPets
Hi Simon,
Thank you so much for your wonderful review! Purrble is such an incredible companion and worth its weight in gold. It's so heartwarming to hear how both your children love them, and have benefitted from Purrble's calming nature.
Customer service is at the forefront of what we believe in, and we're so happy you had a great experience with us!
Thank you :) Team RoboPets
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