Rachel asked for just a few details - then identified what my problem was - I'd been using a fast charger for my revival petite 2. I've had it a while but it made no difference to her - she just sorte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute trash. Bought 2 high end blutune radios at the same time for different rooms. Had nothing but bother with with them. On board buttons failing, remotes failing and terribly designed, small but... Se mer
What a great company. Their products are outstanding and will last a lifetime with care. Delivery is very fast and very securely packed. I have many of their products from radios to turntables. Superb... Se mer
I posted my Roberts Radio for repair with pre-paid label and it was returned about a week later as good as new. I then discovered I had mislaid my instructions to re-tune and a download version was s... Se mer
Företagsinformation
Skrivet av företaget
With a heritage of more than 80 years, Roberts is the UK brand leader in portable radios. Offering an award-winning range of over 100 different DAB+, analogue, and Smart Radios, Roberts leads the way in design, product development and innovation.
Shop online at robertsradio.com
Free delivery, Two Year Warranty and Roberts Technical support
Kontaktuppgifter
c/o Glen Dimplex Home Appliances, Stoney Lane, Whiston, Prescot, England, UK, L35 2XW, Prescot, Storbritannien
- hello@robertsradio.com
- robertsradio.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Isteam 3L is the worst
Had trouble connecting to wifi but resolved that but still never visibke by Bluetooth or through Spotify. It's just a terrible speaker for a 'stream' speaker
The radio case has been pealing off…
The radio case has been pealing off since the day I bought it. I cannot pick up the set without the rubber/leather coming off in my hand. For a $400+ radio this is incredibly disappointing.
Roberts Radio Issues
This ecologic 1 is the 4th Roberts radio I have owned.
This one has been iffy since new.Sometimes turns on,but mostly after several attempts.Also several attempts needed to turn off.Sometimes channel buttons do not work.Sometimes volume buttons do not work.
All developed faults later.
I assumed I was buying quality,but experience has proved otherwise.
If I could give it no stars I would
If I could give it no stars I would. Got given a Rambler as a present and it doesn't switch on. You plug it in as the instructions say and you're met with a blank screen. Disappointing for a company with 2 Royal warrants. One expects better tbh. The fact I read here its now made abroad isn't surprising...
Very pleased
Very pleased
My mother who is 91 and partially sighted purchased a Roberts Concerto 3 player as recommended at the time by the RNIB. After a couple of years use water was spilled into it and the CD player ceased working.
I was extremely pleased that it could be repaired as my mother knew her way round this appliance (and they are no longer produced). Not cheap but well worth doing as she can again play the RNIB talking books - thank you.
Arrêt du service web radio et aucune…
Arrêt du service web radio et aucune mise à jour de Roberts. Du coup mon stream94i devient inutilisable en web radio fonction qui était la plus utilisée dans mon cas. Conclusion évitez cette marque
Plastic nostalgia imaging disguises Amazon approach
I bought the radio in 2021. Only four years later, it fused my entire bedroom, and died. I took it to a community repair cafe (free, as opposed to the Roberts service which is pricey - highly recommend!) and they told me it was irreparable.
Customer service was unhelpful, just gave me a 20% discount, and then hung up on me mid-sentence.
I wouldn't be so irritated if they didn't so trade so heavily on their 'British Heritage' brand. They've moved their manufacturing abroad. Their products are so poorly made it feels like planned obsolescence. Their image is just microplastic-coated nostalgia, Roberts is like any other cheap electronics vender. Buy this, buy from temu; same thing, nicer packaging.
I have a Roberts radio which works but…
I have a Roberts radio which works but is interment. I called Roberts Radio ‘service’ only to be told ‘we don’t service if more than 18 months old’ , try changing the mains lead.
No help, very abrupt on the ‘service’ line .
My advice,given my experience , DONT BUY ROBERTS RADIO.
They’re not a cheep brand, and hold a Royal Warrant, whatever that indicates! But service NONE.
DONT BUY ROBERTS!!
Robert's Pillow Talk Speaker: no sound
Can't understand why there are so many good reviews of the Robert's Pillow Talk Speaker. I bought one from John Lewis. It doesn't work! Can hardly hear anything when it is held up to my ear. I tried it with every audio output device I have with the same result. I looked more closely at individual reviews and found many others experienced the same problem.
RobertsSportsDab…
I have had my RobertsSportsDab for many years and use it when I am gardening, which is nearly every day. Recently the volume button stopped working and within a week I had sent it to your technical team and it has been returned mended. I love that you do repairs and thank you for mending my radio companion!
On / off button not working
I bought a Roberts Play radio about 4 years ago, as did a friend. On both our radios the On/Off button became unreliable after about 2 years. Try to switch the thing off and it keeps coming on again! Now, hers has stopped working altogether and on mine, the button won't always switch on. I also had a larger Roberts radio, covered in "leather". It still works but looks terrible as when it is touched, the leather peels off. Over-rated in my opinion.
Brilliant service.
My Roberts Radio 'Ortus 3' bedside clock radio has been a source of constant delight for the years I have had it. Moreover, when I have accidentally changed its settings, as I did last night, and have done so before, I phoned them and the lady answering the phone [her name was Rachel] talked me through applying the correct settings in a matter of just a few minutes. Their service is superb as is my clock radio which has performed fault free for many years.
I have no hesitation in recommending the firm, its products and the service provided,
Really love my 93i and thinking of…
Really love my 93i and thinking of upgrading at some point. The sound quality is so good. Some of the functionality can be a bit confusing, this is where I need to praise the Tech Team especially Rachel, she has been so helpful and patient, in fact a lifeline and brilliant!!! Can't praise Rachel enough.
Roberts Revival iStream – beautiful design, appalling service ⭐☆☆☆☆
I bought a Roberts Revival iStream from the Peter Jones store in Sloane Square in May 2025. It has never worked properly.
When I contacted Roberts customer service, I was met with cold indifference. Because I paid in cash and no longer had the paper receipt, they refused to help — no goodwill, no attempt to trace the serial number, just a lecture about “consumer law” and how it wasn’t their problem.
For a company that trades so heavily on “British heritage,” the arrogance and lack of basic decency are staggering. Once they’ve got your money, that’s where the relationship ends.
A lovely-looking radio backed by the worst customer service I’ve encountered in years. Avoid.
This Roberts Ortus clock radio replaced…
This Roberts Ortus clock radio replaced a Bush one whose instructions were very poor.
The instructions for this clock radio are super simple and the setting up was complete within five minutes.
Super sound quality and amazing value, justifying being a manufacturer trusted by our King! Excellent!
I wanted to support a British company…
I wanted to support a British company which is why I paid more than I needed to for a radio. The radio had a couple of problems so I emailed the tech dept.. I was told it was faulty and had to return it. Okay, these things happen, but it is how a company deals with problems that makes the difference between a good and poor company. Customer service is, at best, perfunctory: customer care non-existent. They asked for a review so I sent a polite, but negative, account of my experience. They rejected this...four times...with no explanation as to why. I asked the question, several times, and the only response I got from Rachel (is she a real person?) is that Head Office has not responded yet. This has been going on for three weeks and I am very bored with it. I shall keep the radio, as a constant reminder to never buy a Roberts Radio again.
Rambler Mini - poor sound quality
I normally highly rate Roberts radios, but this little thing is a grim device. Very poor sound quality on Rambler mini. Sounds like a cheap Chinese transistor radio for forty years ago. It doesn’t have a bass radiator and it ruins the whole device. A big thumbs down for this over-priced junk. Avoid.
No charger included - mine wont work
Just bought a Roberts Revival Petite 2 for my B&B business.
No mains charger included!
Used my USBC mains charger for multiple phone use and reception kept giving out and radio turned off.
Rang customers services to be told I needed a max 10 watt charger which I have now had to order seperately.
Radio nice. But the lack of charger extremely annoying as I cannot charge it or plug into the mains!!!
Why send a radio without a charger!!!
All charges for this product sold out on Roberts website.
Why sell a product with no mains charger!!!!!!???????
The speedy repair.
Thank you for your speedy repair of my Roberts Rambler digital portable radio. This radio is absolutely essential for life in my caravan, when I am away with my dog. The battery spring assembly was repaired & tested & the radio was returned in a well packed box.
Radio is junk after less than three years
I bought a Roberts Rambler Mini in December 2022. It cost £80. This is a DAB portable radio with built-in rechargeable battery and Bluetooth. The warranty was two years and now it’s stopped working. It won’t recharge and won’t even play when plugged in, even though there’s power to the device. I rang the technical people and was told it can’t be repaired as it would be too expensive. They suggested I try a Repair Café but I can’t see them being able to repair it. Essentially this is junk after less than three years. Interestingly, the model has been discontinued. Did Roberts know it wouldn’t last much longer than 2 years when they sold it to me? I won’t be buying another Roberts in a hurry.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








