ROBERT ELECTRONICS Omdömen 

Really fast delivery all harddrives well packaged and genuine ironwolf pro I have successfully added 5 into my nas and awaiting another 3 to rebuild the pool all brand new showing 0 hours so far so good thanks

I decided to purchase three Seagate IronWolf Pro Enterprise NAS drives from Robert Electronics after a specific model became EOL and was not available anywhere else online.

The delivery time was as expected and the drives were packaged exceptionally well, and were each individually wrapped in their own anti-static packets.

However, after purchasing, I read one reviewer's finding that their drive's internal metrics, sold by Robert Electronics, reflected an incongruency with being in new condition.

After running 'smartctl -l farm [dev]' for each of the three drives, I unfortunately found that they had the POH values of 18810, 14165 and 11150. To say I am disappointed is a gross understatement.

While being marketed as new, and spending in excess of £500, I did not expect these readings. Now, I don't know whether these values have been obtained from prior general usage or by manufacturer testing. However, I strongly suspect the former and am very much disappointed by this. I will not be using this seller again and would not recommend anyone else to.

Reply to seller's response: It's unlikely the majority of other buyers of Seagate drives have actually viewed the F.A.R.M. data rather than S.M.A.R.T. values. I personally did not even know Seagate drives had additional internal metrics on top of S.M.A.R.T. until I read another review of your company.

In addition, the S.M.A.R.T. data on each drive had been deceptively wiped, displaying most values at zero, which has clearly deceived other buyers. Now, you tell me how the S.M.A.R.T. data depicts an unused drive and the F.A.R.M. data doesn't? Because you, or some entity within your supply chain, wiped the S.M.A.R.T data and assumed no one would be able to notice.

I ordered two drives, one of which seemed to be nonoperational on arrival. The return process was quick and straightforward, and there were no issues with the replacement drive.

I was pleased both with the drives themselves, and with the attentive customer service.

Great store with great prices, I bought two Seagate EXOS X16 and they arrived in about 10 days in the UK, price was great, drives new 0 hours and 100% life and very well packaged.

Since drives were OEM there is no warranty with the manufacturer so hopefully Robert can sort should anything go wrong at a later date.

Will be buying from here again.

5 drives in soon to be 6 no problems so far will continue to use.
Packaged well and competitively priced

The drive was sold as new but the one I received is used. I checked the drive's SMART data and it says that it has zero power-on hours, but the drive has an XFS filesystem on it, and is full of .ftl files.

Checking the Seagate Field Access Reliability Metrics (FARM) data using "smartctl -l farm /dev/sda" shows that the power-on hours are actually 10936.

So it seems that the SMART data has been wiped, but apparently whoever did that can't wipe the FARM data or forgot to do so. I probably wouldn't have noticed that the drive was used if it wasn't for my system warning me about the existing filesystem when I started setting it up.

The price is actually good for a used drive, and the FARM data shows that's it's only been lightly used, so I think I might keep it to avoid the hassle of returning it. It's a shame that it was deceptively sold as new, though, and that does leave a bitter taste in the mouth.

Was a little dubious about ordering from overseas, but the drives arrived when they said they would, were very well packed encased in thick foam around anti-static bags, and are installed in my PC and working well. Will definitely use again when I upgrade to a NAS, as their pricing was better than anywhere else I found.

Excellent people and hassle free replacements. Got a couple IronWolf 8TB drives in May 23, drives manufactured in Jan 22 so guessing they get surplus older stock on the cheap but not old enough to worry. One drive just started throwing up warnings in unraid with reallocated sectors and CrystalDisk saying caution, they replaced the drive immediately after some pictures of the drive and stats. Second drive starts doing the same a couple weeks later reallocated sectors and warnings, no hassle replacement being sent out. Their failure records show 8TB IronWolf's (non pro) have apparently the highest failure rate above all others that they sell, not sure if that's due to being the most popular decent size/lowish price drive for homelab start ups so more sold and more to go wrong or the fact Seagate quality control on that one is lacking, but the customer service from RCH has been outstanding.

great service, speedy delivery. will use again.

Happy with purchase, delivery and price. Thanks!

I've ordered a Seagate disk. Disk is new and well packaged when arrives. Tracking was provided so we will know when the disk will be delivered. It takes around a week to deliver by Royalmail.

Legit store

Fantastic delivery times, item was well packed, and comms was very good

Very competitive pricing and the item was delivered within the promised timeframe. Great service!

The service was excellent, arriving promptly and well-packaged. The price was exceptionally reasonable. I was very pleased and will certainly use this service again; I highly recommend it.

I was a little unsure at first as the hard disks were by far the cheapest I could find but I'm glad I took the jump. The drive I ordered (16TB Seagate Exos) arrived in around a week (tracking provided too), was very well packed (solid cardboard outer box with 3 layers of strong foam padding completely surrounding the drive) and the drive works flawlessly. After recieving a couple of dead ones from a very well known online seller (sent the same drives in jiffy bags!!!!! JIFFY BAGS!!!!!!) I can honestly say that I am pleasently surprised and will be very happy to buy from Roberts Electronics again in the near future.

Excellent services. Thank you.

Spot on, legit products for a good price, have bought multiple hard drives from here.

Edit: Recently had to start an RMA and the support you get from Ga is amazing.

I can't rate this company high enough.

Delivered quickly and perfectly as described. Thank you!

Drives were well packaged, unbeatable price.