ROBERT ELECTRONICS Omdömen 

EDIT: I initially wrote a negative review due to a lack of response from the customer service, but it appears I accidentally sent an RMA request to their international email address (.com not co.uk). While I never received a response from this address, it’s not the correct address for an RMA so have adjusted my rating.

I received 2 drives from RE in 2023 which arrived in good condition and have worked perfectly until a week or so ago. I’m currently working through their RMA process but hopefully it will be smooth sailing and soon I’ll have a replacement!

Quality product
It’s just that it took a long while to arrive

Great price and great customer service. I had a drive fail after a few months of use and because it is an out of region drive it is not covered by Seagate. The drive had a small dent that I hadn't noticed on receipt but Robert Computer Hardware have offered to replace it at their expense.

I ordered an X16 16TB Exos HDD from them and paid £47 extra to have it NEW (0 hours).

The HDD 23103 hours on FARM data (and 0 on SMART data).

The seller responded promptly and addressed my concern, which is why I'm updating my review to 5 stars.

I would order from them in the future, but make sure you're getting what you paid for.

Great price, communications and service, will use again.

I've been a repeat customer of Robertelectronics for my hard drive needs for quite some time now, and I can confidently say they've earned my unwavering recommendation. In a market filled with potential pitfalls like hidden fees and unreliable shipping, Robertelectronics stands out as a beacon of transparency and efficiency.

Product exactly as advertised at a very competitive price, arrived very well package.

Great company and good product prices. Quick delivery

So, I bought 3 brand new drives there. 2 were actually used quite a lot (>10k) but I only found out after about a year ago so too late to RMA. So when I bought a new one I insisted I wanted it to be brand new, and it was. Still good prices, but verify your drive ! (SMART and Seatools aren't enough)

Great price, so far products have been first rate, fast shipping and no hidden charges.

Product quality is excellent. at least so far. Drives arrived well packed in Sealed ESD bags and appear new.
Price was very competitive.
Delivery was quick

While I can't comment yet on the long-term performance of the drives (that will require a few months of consistent use), the initial impression is excellent. They were packaged well and arrived in perfect condition. The fast delivery allowed me to get my NAS upgrades live much sooner than expected, which was a huge bonus.

I am not able to reach them via their mail and it's been over 20 days. Not able to claim warranty with seagate either so im screwed.

As for the answer from robertelectronics, I sent two follow ups one week apart for each, and the order was on the co.uk site. I'm however bumping it up to three stars because the Swedish site, which I did not order from, actually helped me out. They were very fast in online chats.

They were within the delivery time and even emailed me when royal mail missed me to remind me to pick up my package.

I'm buying my next HDD from them too!

Cheapest prices on the market in return for longer delivery times.
All parts registered for full warranty on manufacturer site while Robert Electronics also offer their owner warranty as well

Bought one Exos 16 To hdd delivered to France, completely new and very well boxed in one anti-static sealed sleeve and protected by a protective foam all over the hdd. Unfortunately, I think delivery is not very gentle with our parcels.. for a HDD that could be very nefast 😬😮‍💨💀.. Even very well packed... Order from the 2 January, sent the 3 January ! 👌 Received the 8 January 2024👍, tested the same day, and was defective.
So I contact, the sav by the chat present on the website, I sent a face-picture of my HDD, then I have be refund in effective way the 14 January. 👌 They sent me the proof of the pending refund in picture with the chat. The website could be a bit more clearer, it's a bit a mess concerning the infos to have,(only the page layout, all infos are presents) and the sav could be a bit faster to answer but it answers are concises,precises and effectives. So I recommend this website even if I were unlucky with my order. 🙂

Was skeptical, but got hard drive 0 power on hours and no errors. It was a brand new drive from 2 years ago - so that explains the deal but I expect that and am happy with it!

Great value and amazing customer service

Received in allocated time.
All working.
Great price.

Hard drives came, worked as expected and good price with fees and delivery included.