Roamer Omdömen 229

Just purchased my second battery from Roamer, a Smart4 460Ah. The latest series 4 is a real step forward with Victron Cerbo connection capabilities. I can't speak highly enough of the Roamer team, always looking to advance their products and keep their reputation for great customer service as good today as it has always been. The little welcome pack, with company bio, battery stickers a a few sweets was evidence of great attention to detail which I really liked. The pack containing all the battery specs and quality checks was welcome as was the follow up email prompting warranty registration. Keep up the good work - well done.

What brilliant service ! Would give more than 5 stars if possible ! So nice to deal with professional people who are so customer focused. The response has been incredible . Thankyou Roamer team !

These guys working at Roamer were very helpfull and passionate about their job. It felt like you were a friend sharing the same off grid passion instead of just another client. Thanks!

Fantastic experience, the guys couldn’t have been more helpful and friendly

Good quality battery and i would like to thanks Chris and elliot for the excellent customer service they provided to me with damage that happened with the carrier.

Speedy delivery and prompt advice by phone.

Great feedback for these guys .Very helpful information given by phone and I am very impressed with the battery they recommended .Glad they are local as I was able to collect from their premises at my convenience .

Ordered an underseat battery - fitted perfectly in a 2023 Ducato based Rollerteam. Then realised that the lithium settings on my charger was not ideal so emailed for advice - very quick response and helpful. So far so good!

Recently installed a SeatBase 230 in my Ducato vana and it is an absolute game changer! A quality product that was easy to install, fits perfectly and together with the useful Bluetooth BMS app, has taken away all the anxiety of not knowing the battery state.

Roamer provided great pre-sales service and were happy to ship internationally (to Switzerland), the battery arrived within a few days of it being dispatched.

Only one minor complaint, the iPhone app does not automatically reconnect and would benefit from an option to manually reconnect rather than needing to scan for the battery every time it has disconnected.

Steve - Thanks you so much for saving me money on my camper upgrade. You cut through all the BS and gave me the answer even though you were sending me to others to purchase the quick solution. Vary happy with your guidance and suggestions, will be back when I need to re-design the mains/inverter/battery power supply.

Fabulous experience. Really helpful people on the other end of the phone or email. No questions unanswered. Would definitely recommend.

Excellent battery

Had my battery a while now, works great, so great that I don't have to monitor it anymore, it just sits in the background and I don't have to worry about when it will next be charged. Roamer support are great too, they helped me with my setup, but to be truthful if I was to do this again I'd ditch the solar and b2b charger and add another Roamer battery and just charge it before I set off, as that is how I'm currently using just one battery. I have the 300ah, and the battery is so light I had to rebalance my caravan by taking away some weight on the opposite side, because the previous lead acid batteries were so heavy. I never did like the lead acid batteries and switching to a Roamer battery confirmed my suspicions that lead acid batteries no longer have a use in this day and age. My wife and kids hammer the battery and we have even stopped turning the inverter off, I couldn't really care how long the battery lasts as it has already outlasted our lead acid batteries, and I'd quite happily buy again.

Great service always there when you have a question Steve and his team are there to help, as a business to business this support is great.

Keep up the great work.

James from Electrimech Power Services Ltd

So far, everything has been very well organised and efficient. Very impressed with the team at Roamer, who have also planned our system and provided a kit list. We've taken delivery of the electrical system for our van conversion, which will be fitted in due course.

2 purchased batteries proceeding through infancy without incident to date.

A British company at the top of their game, with Rolls Royce customer service.

Great company, very helpful.

From start to finish (and hopefully ongoing support) I've had fantastic response from Roamer, from initial enquiry about a battery to them supplying all my victron equipment which allows me to be gas free and totally off grid, thank you all at Roamer.